Wiggly Wigglers Opiniones 

129
•
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Before Christmas I ordered Composting Worms × 1 500g 4 Pack - Wiggly Moisture Mats for Can-O-Worms - Extra Thick × 1 I received the worms + a bag feed, mistakes happen, and I am probably in pock... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The new urban wormery is really disappointing. It is very stylish, but you need to cover the top to stop water sitting in the lid around the wooden handle. The tap is very awkward to reach, it's right... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I was very disappointed with my order of worms, they were very limp & weak having very little life in them. I held them in my hand to warm up, but they didn’t improve in there movement or vitality.... Ver más

Valorada con 5 estrellas sobre 5

Great company for all things bird food & home composting, even British fresh & dried flowers (gorgeously stylish dried Xmas wreaths etc). My garden birds particularly like their huskless bird seed, &... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vivero
  2. también en la categoría
  3. Tienda de muebles

Información proporcionada por diversas fuentes externas

The award-winning natural gardening supplies company.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

129 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(129)

3 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

I purchased a DUO 70 Litre Tumbling…

I purchased a DUO 70 Litre Tumbling Composter, which was advertised as having a “built-in liquid compost tray.” However, the product I received did not have this feature and their customer service has shown little interest in resolving the issue.

3 de septiembre de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Decent products but very poor customer service

No problems with the products I received, they are decent enough. My main issue is with their customer support.

The emails they send are too frequent, a monthly newsletter would be better.

I have tried on multiple occasions to unsubscribe from the emails but without success. I have also emailed the company but have not received a reply. So I have had to designate their emails as spam.

There is no phone number to contact them so all in all a very poor customer experience.

I will now look for other suppliers for my Bokashi compast accessories.

3 de septiembre de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Weak Worms

I was very disappointed with my order of worms, they were very limp & weak having very little life in them. I held them in my hand to warm up, but they didn’t improve in there movement or vitality. I have bout worms from tackle shops that feel much stronger and with much more movement before, these worms are feeble in comparison. I have given two stars and not one as they were delivered quickly.

30 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recomend

Highly recomend, very fast dispatch and delivery. Very good customer service, messaged to ask a question and got a response right away.

8 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

I’ve ordered a few times from Wiggly Wigglers and never had an issue, but on my last order, the bokashi bran turned mouldy within a couple of months despite being stored in a cool dry place. Emailed them to make them aware and they immediately replied with a resolution, sent a replacement bag FOC and advised how to use the old bag (add to compost) so it didn’t go to waste. Really impressed by their proactive attitude and polite customer service. Thanks very much.

7 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very Poor experience

Very Poor experience. The product was not even packaged with an outer layer of protective card. The box arrived damaged, ripped, faded, sellotaped in a hap hazard manner with brown tape and looked like it had been sitting on a dirty shelf for sometime. The new style wormery is of inferior thin plastic. Although it looks good in its design, the base does not adequately support the weight and I suspect this will warp and eventually break in a short period of time. Excessive, large gaps between base and tray meant that almost all of the worms escaped in the first few days. Customer service is poor. You cannot speak to any person and when the issue was raised by email and online, pro forma replies are sent, the majority implying that I had done something wrong ( I have been successfully composting worms for over 10 years !) Returns policy is poor - you have to pay for return postage of this large item even though the product is clearly faulty. I tried very hard to work with Lower Blakemore Farm to find resolution, draining my time and energy. After numerous attempts, trying to navigate unhelpful replies and facing road block after road block I have decided just to give up. The wormery package is not cheap and the money paid has been wasted. Very disappointing and most unpleasant.

31 de julio de 2024
Opinión espontánea
Logotipo de Wiggly Wigglers

Respuesta de Wiggly Wigglers

I’m sorry to read this review. I have explained on a number of occasions that the reason for worms escaping is not because of the gaps. The worms have to establish within the kit and this is easy to achieve if you follow the instructions, and we are always keen to help and support. Of course it would be extremely unlikely for ALL of them to jump ship, so even if you do have some escapees on the first night there are plenty of worms to breed and establish within the kit. We have a clear returns policy and it does not affect faulty goods. If the goods are faulty we address the situation without worrying about returns. In this case there was no photo that showed any fault at all with the product. We do not manufacture the worm farm housing and there are always gaps between the trays - you can not have the trays flush as the worms need plenty of air. I explained this to Stephen in detail and then he mentioned the box. We do not double package anything if possible so the box that the housing is packed in is the box we send out. I asked for a photo in case there was damage but none was forthcoming. Worm composting is an entirely natural process and we are here to help ensure conditions are good for the worms to do their job. The product isn’t faulty as far as I can see. I will offer Stephen replacement worms and bedding to restart the kit in an effort to resolve the situation. Just for reference I am the owner of Wiggly Wigglers and all queries and questions are dealt with directly by myself, Rach or Rob.

Valorada con 5 estrellas sobre 5

A very easy app to navigate

A very easy app to navigate. Also full of helpful advice and tips with tons of information. I purchased some items from their great on-line catalogue ( also wiggly wigglers can mail you one). Very fast delivery service with regular tracking updates. Items arrived in good packaging within a couple of days. Will definitely be using them again and wouldn't hesitate to recommend.

19 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

No contact number.

I would have liked to have placed a regular order, (I use 1kg a fortnight of meal-worms) but could not find a phone number. I'm afraid this is a definite no-no for me. Shame.

10 de julio de 2024
Opinión espontánea
Logotipo de Wiggly Wigglers

Respuesta de Wiggly Wigglers

Hi Eric - My phone number is in the website (it's 07966 287939) but we can't take orders over the phone. We do have a subscribe and save where you can set up a regular order if that's any help. https://www.wigglywigglers.co.uk/products/subscribe-and-save-mealworms `All best Heather

Valorada con 5 estrellas sobre 5

Excellent to deal with

Fast delivery (including their efforts to put it right immediately when Royal Mail lost the parcel), packed well, recyclable materials and lots of healthy, good sized mealworms. The birds loved them.

2 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and efficient

After two years of seeing very few worms in our soil, I have great hopes that these impressive pink and brown worms will make a huge difference. They arrived the day after I placed the order, well packaged, and I like the fact the bag can be returned for reuse.

5 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a fantastic service

What a fantastic service. Ordered one day delivered the next. Answered all my questions in super quick time and I'm absolutely delighted with my purchase. Will be setting up my wormery today..😁

8 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic worms!

Bought 200 worms for our new build garden.
Wiggly Wigglers had the best price I could find.
The worms arrived in 2 days in excellent condition and what super worms. All big, fat, healthy looking worms.
Highly recommend.

15 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality of bird feed

Excellent quality of bird feed, definitely seems to encourage not only more wild birds to our garden but a wider variety as well.
Customer service is brilliant, with helpful and knowledgeable staff.
Thoroughly recommended.

27 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy customer

This small company is totally reliable. It’s easy to find what you need on their web page. The goods come quickly- and just when they say they will.
I don’t eat suet berry nibbles myself, but my collard doves love them.
I hope other birds may join them
soon.
I have bought from them
Before and totally recommend!

29 de noviembre de 2022
Opinión espontánea
Logotipo de Wiggly Wigglers

Respuesta de Wiggly Wigglers

Thanks for the kind review :)

Valorada con 5 estrellas sobre 5

Reliable and good quality

Reliable, good quality, and not an anonymous mega-business. I've had various garden bits from them over the past 6+ years and never been disappointed.

24 de octubre de 2022
Opinión espontánea
Logotipo de Wiggly Wigglers

Respuesta de Wiggly Wigglers

Thanks for the kind review :)

Valorada con 5 estrellas sobre 5

Bokashi compost

I wanted to start my first Bokashi bin compost. I just needed the bran.
Wiggly wrigglers weren’t Amazon and were better value even with postage.
I’ll use them again

27 de octubre de 2022
Opinión espontánea
Logotipo de Wiggly Wigglers

Respuesta de Wiggly Wigglers

Thanks for the kind review :)

Valorada con 5 estrellas sobre 5

Wiggly Wigglers

I have had a wormery for many years. The company are reliable, efficient & highly recommend

26 de octubre de 2022
Opinión espontánea
Logotipo de Wiggly Wigglers

Respuesta de Wiggly Wigglers

Thanks for the kind review :)

Valorada con 5 estrellas sobre 5

A company true to their values

Great company for green gardening products. Lots of help on their website about their products and much more!

18 de octubre de 2022
Opinión espontánea
Logotipo de Wiggly Wigglers

Respuesta de Wiggly Wigglers

Thanks for the kind review :)

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