Willis & Gambier Opiniones 

185
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have just had the ivory collection bed frame and wardrobe delivered. Quality is amazing and wow do that look great in our bedroom. If you are considering upgrading please go and look at this... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We love our new Willis and Gambler Toulon table chairs and sideboard they make our dining room so stylish and light. We would have given 5 stars for the furniture alone but it was let down by the del... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought the Willis and gambier ivory bedroom range set for my bedroom.ordered last Monday and all arrived today with super polite delivery guys who put the items upstairs in the room for Me and took a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de mobiliario

Escrito por la empresa

Willis & Gambier’s bedroom and dining furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

185 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(185)

52 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good quality, easy installation great price

I needed new bedroom furniture after looking everywhere came across Willis & Gambier and I found the perfect furniture, I would highly recommend good quality easy installation and instructions I would go here again

1 de noviembre de 2022
Opinión espontánea
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Respuesta de Willis & Gambier

Thanks for your lovely review & 5 stars.

Valorada con 5 estrellas sobre 5

It's not a recent experience

It's not a recent experience, but a very positive one: I bought a Camille double bed 9 years ago through John Lewis. It still looks beautiful and authoritative now in a large white attic. I LOVE it.

25 de octubre de 2022
Opinión espontánea
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Respuesta de Willis & Gambier

Thanks for your lovely review & 5 stars. We are so pleased that you are happy with your Camille furniture.

Valorada con 1 estrellas sobre 5

Poor quality

I also bought a cabinet, sideboard and table with 8 chairs.

The faux leather has peeled as reported by another customer on here. Hardly used but poor quality for the price paid. Not happy

7 de octubre de 2022
Opinión espontánea
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Respuesta de Willis & Gambier

Hi Julie, thanks for getting in touch. We are really sorry to hear about this issue. Can you please advise when you purchased the items?

Valorada con 5 estrellas sobre 5

Elegant and classy

I wanted an elegant and classy bed so I went for a Camille and it's perfect! The bed is exactly as described and I love the matching furniture. Delivery was fast and the customer service has been 10/10.

3 de agosto de 2022
Opinión espontánea
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Respuesta de Willis & Gambier

Thanks for your lovely review & 5 stars.

Valorada con 1 estrellas sobre 5

Peeling leather on dining chairs

I purchased some leather Willis & Gambier dining chairs in 2014. I was very pleased with them until a couple of years ago when the leather finish started peeling off. I would say that a third of the leather has peeled off the seat of one chair that is used regularly The chairs are kept in our dining room and only have normal use, ie used for meals. Some of the chairs have hardly been used and they are all showing the same signs.
I thought that I was purchasing leather chairs that would last for many years. I cannot tell you how disappointed I am with the wear.
I contacted Willis & Gambier via their website and have not heard back.

17 de julio de 2022
Opinión espontánea
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Respuesta de Willis & Gambier

Hello, thanks for getting in touch. We are really sorry to hear about this issue. Unfortunately Birlea Furniture purchased the Willis & Gambier brand rights back in 2019 but solely purchased the brand registration and logo. If you email customerservices@birlea.com directly a member of our team may be able to assist you further.

Valorada con 5 estrellas sobre 5

Very pleased with the chest of drawers

Very pleased with the chest of drawers. The dividers in the top drawer were a bonus. Good quality. Very pleased.

18 de enero de 2022
Opinión espontánea
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Respuesta de Willis & Gambier

Thanks for your lovely review & 5 stars.

Valorada con 1 estrellas sobre 5

When you order a bed and it takes a…

When you order a bed and it takes a month to turn up,we'll that's pretty poor service, certainly won't be recommending or using again.

22 de diciembre de 2021
Opinión espontánea
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Respuesta de Willis & Gambier

Hi Dave, thanks for getting in touch. We are sorry to hear this. As per our website we do state that delivery is between 4-6 weeks, this is due to the items being of high value and want to ensure that delivery if fulfilled by our own transport department to avoid any damages.

Valorada con 4 estrellas sobre 5

Headboard is excellent quality

Headboard is excellent quality and finishes off our bedroom. Star deducted due to delivery being longer than originally expected

1 de diciembre de 2021
Opinión espontánea
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Respuesta de Willis & Gambier

Thanks for your lovely review & 4 stars.

Valorada con 5 estrellas sobre 5

Amazing Quality Table

Arrived much earlier than expected and the table I ordered is an absolute beauty. Such good quality and will be a feature of my home for many years to come.

1 de diciembre de 2021
Opinión espontánea
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Respuesta de Willis & Gambier

Thanks for your lovely review & 5 stars.

Valorada con 5 estrellas sobre 5

Oak table

Quality table, excellent communication, fast delivery, highly reccomend.

29 de noviembre de 2021
Opinión espontánea
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Respuesta de Willis & Gambier

Thank for your lovely review & 5 stars.

Valorada con 5 estrellas sobre 5

Timeless furniture made to last

Timeless furniture made to last. We have several pieces and can not fault them.

19 de noviembre de 2021
Opinión espontánea
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Respuesta de Willis & Gambier

Thanks for your lovely review & 5 stars.

Valorada con 5 estrellas sobre 5

Well made wardrobe

Well made wardrobe, quality materials and easy to assemble with all instructions and fixings and it was fast delivery, I would definitely recommend!

14 de octubre de 2021
Opinión espontánea
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Respuesta de Willis & Gambier

Hi Lili, thanks for your great review & 5 stars.

Valorada con 5 estrellas sobre 5

Bought some of the Ivory range from…

Bought some of the Ivory range from here for a spare bedroom and loved it that much I sometimes go sleep in there! Such a nice look and really pleased with the quality of it all, thankyou!

14 de octubre de 2021
Opinión espontánea
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Respuesta de Willis & Gambier

Thanks for your great review & 5 stars.

Valorada con 1 estrellas sobre 5

Disappointing Customer Experience

I ordered a Hancock dressing table from the outlet store. The item was shown as in stock and they happily took my money. I received no further communication from the company despite an email chasing delivery. Three weeks later finally received an email from the delivery company saying they would deliver the following week. Next day I get an email saying my order had been cancelled. No explanation, so I had to phone up to see what was going on. Evidently the item was not in stock despite allowing me to purchase it. No goodwill gesture. No offer to honour the order even if I needed to wait for new stock. Bad way to treat your customers Willis and Gambier.

6 de septiembre de 2021
Opinión espontánea
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Respuesta de Willis & Gambier

Hello Gail, we're really sorry to hear about your bad experience. Unfortunately this Hancock range is a discontinued line. When your order was placed we had the item in stock and this was all reserved correctly. Upon our warehouse picking this item it appears that the item was not actually in stock (as we thought) or the item was damaged. We are really sorry for the inconvenience caused and will raise this matter internally so that this does not happy again. Apologies once more for the bad experience.

Valorada con 5 estrellas sobre 5

Delivery lads

Really pleased with the professional service from the two delivery lads very polite and cheerful.

20 de agosto de 2021
Opinión espontánea
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Respuesta de Willis & Gambier

Thanks for your lovely review & 5 stars Brian.

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