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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered size according to their size chart. About 3 sizes TOO big. Very poor quality, not as photos show. Poor material considering supposed to be reduced from £69 odd. Didnt check the reviews first o... Ver más

Valorada con 4 estrellas sobre 5

Order a pair of men’s waffle shorts, they took a little while to be delivered but once they arrived I was totally impressed with them, the description was spot on! extremely comfortable and amazingly... Ver más

Valorada con 1 estrellas sobre 5

An absolutely dreadful company who send out cheap shiny tat that bears no resemblance to their advertising photos. Won’t accept a return/refund without the customer paying a $50 return. This bunch o... Ver más

Valorada con 1 estrellas sobre 5

Wilson & Carter London….absolutely awful product being nothing like the image online or as described. The style is off, and the material, whilst described as light and breathable, is actually pol... Ver más

1,4

Muy malo

TrustScore: 1.5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(126)

126 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Cancelled order within an hour after…

Cancelled order within an hour after reading reviews but they continue to process my order claiming that it was too late!! Will be going to my bank to reclaim the payment I made. They are indeed scammers. However, as most of look for bargains maybe we need to address where the so called bargains come from and at what cost to those that work in the sweat shops of China. There are so many sites selling rubbish that will become landfill. I don’t want to be a contributor anymore.

9 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Same as others have experienced

Same as others have experienced, goods are cheap and nasty, nothing like promised. Long delivery time and when I contacted them for a refund they contacted me to offer 10% refund and 25% discount code on future order. I declined and as yet they have not contacted me. Nothing short of fraud

15 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complete scam

Complete scam. Ordered a suit and when it arrived, it was in a plastic 'ziploc' type bag. It was far too small and very poor quality so I sent an email that I wanted to return it. They offered a 10% refund which i declined, then offered a 20%refund which I declined and then 30% refund which I declined. They said that postage etc would cost between $40 to $50 which is almost what the suit cost. They then offered a voucher to the value of the item I purchased. They state that you will get a FULL REFUND but this is false. Avoid at all costs.

10 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute rubbish arrived from China…

Absolute rubbish arrived from China after a two week wait. They pretend to be a London company but are complete scammers! I wish I'd been more careful about reading reviews before I ordered. Terrible sizing, awful cheap material and poor workmanship. Buyers beware. Don't order from this company!

13 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

What you see is not what you get.

I wanted to give them zero stars, but not an option.
Ordered a smart looking Maroon Suit with silver buttons.
I received a cheap looking red suit with red buttons.
Made contact with them, they offered me a 10% refund to keep the item, then 20% then 30% and finally 50%.
The suit I received is appalling so I don't want it so have refused all of their offers.
Don't buy from these charlatans. They are not based in London, the return policy is impossible. What you see is certainly not what you get.

15 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I really wish I'd looked at reviews…

I really wish I'd looked at reviews before I ordered from this awful company. Firstly I believed I was ordering from a London based company, this wasn't the case.
I ordered a dress and coord trousers set after a couple of weeks they arrived and were dreadful..cheap, not near colour ordered and cheap material full of static.
I asked to return but was told it could cost me $50 to $60 dollars or they would offer 20% off and keep items. I finally got 40% back and gave items to charity shops.
PLEASE DO NOT ORDER FROM THESE SCAMMERS.

22 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish I had read the reviews before I…

I wish I had read the reviews before I paid money for the rubbish they sent.
Never never touch this scam website they don’t
Let you return goods just try &get more money from you.
Purchase not fit for junk shop.

10 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is an absolute disgrace

This company is an absolute disgrace. The quality of the dress I received was so poor I will use as a dish cloth.
It looked nothing like the dress modelled. The refund policy is also disgraceful. I have yet to receive the 40% offered instead of sending the garment back to China which would cost far more than the actual cost. An absolute scam. DO NOT BUY FROM THEM. THEY SHOULD BE SHUT DOWN.

14 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

BIGGEST SCAM company

Like other people have written it's a scam company please**AVOID after ordering summer sandals I'm in a dispute with this company as they sent out the wrong size. To return the item it will cost more than I paid them. It took over a week to arrive. I'm getting nowhere. With emails this company is supposed to be in London England. Items are posted from china. Cheap rubbish.

13 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam company - avoid avoid !!

As with other reviews , items received extremely poor quality and not as described .
Tried to instigate a refund as per the companies ‘easy returns policy ‘ / ‘full money back guarantee’ assurances to be advised of their ‘international returns policy / high associated costs.
The whole set up is a scam.
The company started with a ‘gogw’ where by I could get a 10% refund and keep the goods . The items I ordered aren’t wearable so I decline the offer .
We have been backwards and forwards where I have stood firm and declined each of their offers and they slowly increased their offer of a refund up to 50% .
However in parallel I raised a chargeback with my credit card company and today I received confirmation they have upheld my dispute and provided me with a full refund .
So don’t give up if you make the mistake of trading with this company and go down the section 75 chargeback route !
Just to add to this - I’ve just checked my credit card account this morning and have now also received a full refund from Wilson carter - since the chargeback was raised - so keep fighting for a full refund without having to pay ridiculous amounts to return your items - and go down the chargeback route if you paid by credit card !
This has been a real lesson to check trust pilot before ordering from any unknown company !

14 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do NOT EVEN LOOK!

Do NOT EVEN LOOK!
What an awful company, product, experience, you name it. Zero star would be too much. The quality of product received is so bad I wouldn't use it as a cloth. Forget about returns and refunds, they make things so complicated, impossible actually, to the point that return form is never attached to an email. I could go on and on.... DO NOT APPROACH

18 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY

Would have given 0 stars if possible. AVOID AT ALL COSTS. This is the second order I have placed, I stupidly ordered a second order before the first had arrived. The first order was awful, returns process non- existant even though both items were faulty. The second order was just as bad. Read all the other reviews and take note, the products are cheap, not at all as they appear on their website and oversized, undersized, nothing about them is correct.

12 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wow - in all the wrong ways

Wow. Can’t believe I’ve been scammed, although in my defence why wouldn’t you think this was a British company? Could you choose a more British sounding name - àbout three steps away from the most common British surnames of Smith ànd Jones.
The pictures on the website are also really misleading - a London Bridge ànd à shop counter that looks like a Saville Row outfitters.
The top I bought stated it was a cotton/linen blend and when it arrived it was a vile 95% polyester / 5% spandex mix. The material is so plasticky I’m surprised it didn’t melt in the post. It’s surely a fire hazard, especially in this heatwave.
It wasn’t cheap either at £35 / àbout what I’d pay at M ànd S or NEXT.
Don’t beat yourselves up, people, there are bad people out there who are out to rip us off. Why would you check trust pilot before buying à mid price top?
Now holding out much hope for a refund; I’m on a 15% offer at the moment.
Have a look at the swimwear on the website - each swimming costume is simply an AI generated sticker over the body to show the different colours available.
Hope they get taken down soon.
I’m

27 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

***DO NOT BUY FROM THIS COMPANY***

***DO NOT BUY FROM THIS COMPANY***
Utter scam merchants.
The products sent DO NOT reflect in any way the products advertised.
I ordered some Rowan Brown Cargo Shorts.
On the pictures they look like hard wearing cotton, deep pockets, double stitched and durable.
What I received was the crappiest pair of cheap shorts I’d ever seen!!!!!
The cheapest Chinese crap you could think of!!!
I have messaged them for full refund but they are just so evasive so I think I’m going to have to get trading standards involved for breach of contract.
***DO NOT BUY FROM THIS COMPANY***

4 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

WilsoncarterChina

Always read the reviews! This company should not be allowed to trade. Two pairs of shorts ordered: one out of stock but still waiting for a refund after rejecting various silly alternatives (like a voucher to buy something else equally poor). Second pair arrived and were just awful. Finally had to accept a 40% refund (still not received) as the only alternative given was to send it back to an address in China at my expense (quoting 40-50 USD). A lesson learned

14 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give ZERO stars I would

If I could give ZERO stars I would . The item I ordered was expensive looking , not cheap either . When it arrived after a lengthy wait .The outfit looked NOTHING like the outfit in the picture !! Loose threads , Cheap fabric , different design nasty . !! I have been asking for a refund which seems impossible. STAY AWAY FROM PURCHASING ON THIS WEBSITE . I should have checked the reviews before buying anything . This company is in China and NOT in London as it states in the name

3 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers

Scammers, had to wait weeks for order to arrive, with pointless tracking, other than it showed item coming from China. Nothing like the picture or description…absolute con. Yet to find out how bad the return process is

11 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid, avoid, avoid!!!

I didn’t see any reviews before I ordered…. although I now think this is because this is a massive scam, as most of reviews on Trust pilot are very recent.
I ordered what looked like a beautiful, high quality wrap over dress. Advertised in the sale for £30.
What has arrived is a flimsy, cheap, poor quality piece of material in the shape of a dress (kind of).
It is absolutely horrendous and unwearable. I am disgusted that this company is still in existence and people can still order.
Something has to be done to stop it!!
Please don’t order from it.

13 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s a scam. Shut down

I would give a negative. It’s a scam. Stupidly I did not check their reviews. Items are not as lovely as you see online. Poor quality and smell like dye.
Refunds are impossible. I am told return items have to be delivered to their warehouse in China and I have to pay for returns. The alternative is to keep these rubbish items for a 40% refund. This shop should be shut down.

3 de julio de 2026
Opinión espontánea

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