The Wonderful Wig Company Opiniones 

128
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Was very anxious about actually getting awake but wanted to do it prior to losing my Hair through chemotherapy. Took my best friend with me for moral support and an honest opinion. Janet was absolut... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What could have been quite an ordeal turned out to be quite an enjoyable experience. Janet was friendly, very understanding and most importantly, she listened to what I hoped to achieve. Her knowled... Ver más

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Valorada con 5 estrellas sobre 5

We've ordered a few of these for my mother in law over the past few years. She really likes them, the quality is better than you can find on amazon etc, the care products last a long time and the cust... Ver más

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Valorada con 5 estrellas sobre 5

Fantastic service. A voice to converse with rather than a pre-recorded message. A professional and courteous service all round. A pleasure to deal with this company and I will most certainly use th... Ver más

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Información sobre la empresa

  1. Tienda de pelucas
  2. también en la categoría
  3. Servicio de trasplante de cabello
  4. Tienda de productos capilares

Escrito por la empresa

We are a Newcastle based company providing fully inclusive services to help you get through your hair loss situation. Whether it’s due to chemotherapy, alopecia, genetics, pattern baldness, gender transition or stress, we will have the solution. We deliver the highest quality wigs and service within the North East of England. Our efforts have been recognised by the NHS. As an NHS approved supplier to Sunderland, Freeman and RVI hospitals, we can now accept payment vouchers and individual funding requests from these Trusts and GP’s. We also, of course, see many private clients.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

128 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(128)

54 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lives up to their name

Wonderful by name, wonderful by nature.
My return was dealt with promptly and my second choice was absolutely perfect. So nice to be able to buy a small size which fits perfectly, not easy when you have a very small head.
Will definitely use again.

17 de julio de 2026
Opinión espontánea
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Respuesta de The Wonderful Wig Company

What a fab review, Jackie! We're thrilled the return went smoothly and that your second choice was the perfect fit, it really does make such a difference finding one that suits properly. We look forward to helping you again whenever you need us!

Valorada con 5 estrellas sobre 5

Returning customer…

I’ve bought a number of wigs from Valentine and I’m really happy with them. Their customer service is really good and the choice and quality of their wigs is fantastic. I’ve found a company that I can really trust and recommend to others.

14 de julio de 2026
Opinión espontánea
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Respuesta de The Wonderful Wig Company

Thanks so much for the fab review, Ann! Anything you need in the future, please don't hesitate to get in touch

Valorada con 5 estrellas sobre 5

What could have been quite an ordeal…

What could have been quite an ordeal turned out to be quite an enjoyable experience. Janet was friendly, very understanding and most importantly, she listened to what I hoped to achieve. Her knowledge and expertise shone through and she is incredibly good at what she does. Shortly after my appointment I met an ex-colleague at another hospital who commented on how much she liked my ‘new hair style’! She never guessed it wasn’t my own hair which only served to boost my confidence.

Massive thanks to Janet and the Wonderful Wig Company ❤️

2 de julio de 2026
Opinión espontánea
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Respuesta de The Wonderful Wig Company

Thank you so much for this lovely review. We're so glad Janet made what could have been a daunting experience such a positive one, and it means a lot that her care and expertise really shone through for you.

That moment with your ex-colleague says it all. We're so pleased you're feeling confident and like yourself again. I'll be sure to pass on your kind words to Janet, Beverley!

Valorada con 5 estrellas sobre 5

Great experience as usual

Great experience as usual, wig excellent in quality
Excellent service

18 de junio de 2026
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Respuesta de The Wonderful Wig Company

Thank you for your lovely review, Gail. We really appreciate your continued support and look forward to helping you again in the future!

Valorada con 5 estrellas sobre 5

The service was absolutely outstanding…

The service was absolutely outstanding and all staff were extremely helpful and it was thoroughly enjoyed

21 de mayo de 2026
Opinión espontánea
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Respuesta de The Wonderful Wig Company

Thank you so much for your wonderful review, Joe! We're thrilled you had such a positive experience with us and that our team could make your visit an enjoyable one. We look forward to welcoming you back soon!

Valorada con 5 estrellas sobre 5

I needed help to find the right colour…

I needed help to find the right colour before orderng a new wig: I only had the number reference. I believe it was Alastair at The Wonderful Wig Co, who was 'wonderfully' helpful, indentified the correct colour and placed the order. I was kept informed about the status of the order throughout. Excellent service: I know where to go for my nexr purchase.

20 de mayo de 2026
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Respuesta de The Wonderful Wig Company

Thank you so much for your lovely review! We're delighted Alastair was able to help you find the right colour. We'll be sure to pass on your kind words to him. We look forward to helping you again with your next purchase!

Valorada con 5 estrellas sobre 5

Fast Delivery, Good Quality Wigs

Fast delivery service I find The Wonderful Wig Co wigs they have the coverage on the wigs is better than others I have tried . I Love to wear their wigs above others I have long may it continue. Thank You makes my life easier

19 de mayo de 2026
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Respuesta de The Wonderful Wig Company

Thank you so much for your lovely review. We’re so happy to hear you love wearing our wigs and that you’ve found the coverage better than others you’ve tried. Knowing our wigs help make life a little easier means the world to us. Thank you again for your continued support

Valorada con 5 estrellas sobre 5

Great company

I phoned about a wig that I’d viewed on their website , so helpful decided to buy it , arrived very quickly I’m thrilled with it perfect fit and the colour was perfect for me . Very happy with the device I received 😊

4 de mayo de 2026
Opinión espontánea
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Respuesta de The Wonderful Wig Company

Thank you so much for your lovely review. We’re so pleased we could help you find the perfect wig. It’s wonderful to hear that the fit and colour were just right for you and that your order arrived quickly too. Thank you again for your kind words and support, it truly means a lot to us

Valorada con 5 estrellas sobre 5

The Wonderful Wig Company is excellent

The Wonderful Wig Company is excellent, and lives up to it's name, because the customer care is amazing, and delivery is on time. The website is very easy to navigate; they have some fantastic products, and they are based in the UK! I thoroughly recommend this Company.

3 de marzo de 2026
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Respuesta de The Wonderful Wig Company

Thank you so much for your lovely review! We're really glad to hear you had a great experience with us. It’s great to know you found the website easy to use and that your order arrived on time.

Valorada con 3 estrellas sobre 5

Ordered 2 wigs ,but only received one.

Ordered 2 wigs and paid for them plus P&P, but only one wig was delivered and no invoice. I contacted the company and they phoned the next day. They apologised and said they would order another wig and send it ASAP. The 2nd wig has since arrived. Still no invoice in box. I feel the Post and packaging costs are too high. I am pleased with the quality so will use the company in future.

17 de febrero de 2026
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Respuesta de The Wonderful Wig Company

Thank you for your review and for sharing your experience. We’re so glad you’re happy with the quality of your wigs! We do apologise that only one wig could be sent initially. We didn’t want you to wait, so we split the order and we didn’t charge you for the second postage.

Valorada con 5 estrellas sobre 5

Best customer service

Easy ordering process, excellent quality synthetic wigs, and truly fantastic customer service.

9 de febrero de 2026
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Respuesta de The Wonderful Wig Company

Thank you so much for your kind words, Nora! We're thrilled to hear you found the ordering process easy and enjoyed the quality of our wigs.

Valorada con 5 estrellas sobre 5

Very good service

Very good service, was kept up to date regarding delivery. Pleased with purchase.

2 de febrero de 2026
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Respuesta de The Wonderful Wig Company

Thanks so much for your fab five star review, Patricia. We are pleased to hear you were happy with your purchase. Do get in touch for any future purchases and we will happily assist

Valorada con 5 estrellas sobre 5

This is my third Bobbi wig since…

This is my third Bobbi wig since November "25" the first two were Sparkling Champagne which you already have pictures of on the web site and still are beautiful but I needed another in a different colour to go with a black shimmering evening gown so I chose platinum Shadow which is rooted like the others, and absolutely wonderful and sets the dress off wonderfully I love it, thank you wonderful wigs

15 de enero de 2026
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Respuesta de The Wonderful Wig Company

Aww, that sounds stunning! We’re so glad the Platinum Shadow worked perfectly with your gown. Thank you for choosing Bobbi again it means so much to us. Enjoy your beautiful new wig

Valorada con 5 estrellas sobre 5

I first discovered the Wonderful Wig…

I first discovered the Wonderful Wig Company at the start of my cancer journey and before I lost my hair. I visited them to try on various,wigs - this daunting experience turned into such a fun experience as well as massively informative. I now have quite a collection of lovely well fitted wigs that has made my hair loss feel more like a blip than a major deal!

28 de enero de 2026
Opinión espontánea
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Respuesta de The Wonderful Wig Company

We’re so glad we could make that experience a little easier and even fun! It’s wonderful to hear that your wigs have helped you feel confident. Your words really mean a lot to us, Michaela!

Valorada con 5 estrellas sobre 5

I’ve recently started my chemotherapy…

I’ve recently started my chemotherapy journey for breast cancer, and I had the pleasure of meeting Janet at Bishop Auckland hospital yesterday 8th January. Right from the start she put me at ease, and I had a good selection of wigs to try on. I ended up buying one of them there and then as it was a perfect match. I also saw a wig I liked in one of the books she has, so she’s ordered it for me to try on. I’m so pleased I was recommended the Wonderful Wig Company as the thought of losing my hair was quite scary, but knowing I’ve got a lovely realistic wig makes me feel so much better, and to have someone caring and kind helps a lot.

8 de enero de 2026
Opinión espontánea
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Respuesta de The Wonderful Wig Company

Thank you so much for taking the time to leave such a lovely review. We’re really glad to hear that Janet was able to put you at ease and support you during what can be such a daunting time. Knowing you’ve found a wig that feels like a perfect match, and that another is on the way for you to try, means a great deal to us. Wishing you all the very best on your treatment journey and please know we’re always here if you need us

Valorada con 5 estrellas sobre 5

Unsuitable on this occasion

The wig I bought online didn't suit me at all, and the WWC was very helpful in organising its return and refund.

19 de diciembre de 2025
Opinión espontánea
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Respuesta de The Wonderful Wig Company

Thank you for taking the time to share your feedback. We’re sorry to hear that the wig wasn’t the right fit for you, but we’re really pleased that our WWC team was able to assist you smoothly with the return and refund process

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