I booked a flight from Manchester to Sylhet for £701.40. I got a call the next day requesting £38 more which I refused to pay and requested a refund if they could not honour this price as it was same/... Ver más
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Consulta las opiniones de los clientes
I am a returning customer and I have been very happy with the service I received both times the agents go above and beyond to make sure everything was done properly. Yash was professional and efficien... Ver más
They were responsive. I paid for my ticket but did not receive confirmation from the airline. Later, they told me the prices had increased, which left me with no other option but to pay extra.
I wanted to take a moment to share my feedback and express my appreciation for the support provided by your team member (Ms. Bhavna). Her assistance was truly helpful, and she handled the situa... Ver más
Información sobre la empresa
Escrito por la empresa
World Tour Store strongly believes and follows the concept of “Travel with a Smile”. Our team at World tour Store are passionate travellers themselves, and strive to provide you with the best experience you deserve. We understand the ever-evolving needs of travellers, and ensure every trip is planned to perfection. So, whether you are travelling to see your loved ones, up a business trip, a leisure holiday or an adventurous excursion- just let us know your travel needs, budget and specific desires & we'll plan and organize for you the Most Memorable Holiday! Complementing our decades long industry exposure, we have built strong corporate alliance with over 200 airlines and thousands of renowned hotels globally. This enables World Tour Store to offer you an exclusive deal each time you fly which would rightly fit your budget. Our easy payments schemes are designed to support you further, as we will always make you smile when you travel.
Información de contacto
No 1 George Williams Way, CO1 2JS, Colchester, Reino Unido
- 02039704141
- info@worldtourstore.co.uk
- worldtourstore.co.uk
4,3
Excelente
1 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 31% de las opiniones negativas
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My travel experience
Raj and Sonia are very good and experienced customer service representatives. I enjoyed my flight with good information and support. I will be using them always and recommend them to others. You are fantastically fantastic
14 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Shout out to Munish
I must give Munish the credit he deserves for his outstanding customer, he was always prompt to call and update me about my booking, after the airline changed my initial flight. Always kind and respectful, is the kind of person you need when seeking support, one that makes customers feel valuable!
15 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Flight schedule query
After seeing that my flight schedule had been changes I contacted world tour store and they promptly answered my call &following a brief discussion an representative Neelesh called be straight back and resolve my query with the new schedule details /ticket couldn't have wished for a better service.
11 de mayo de 2026
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
I wish to express my commendation for…
I wish to express my commendation for the World Tour Store's consistent demonstration of professionalism and exceptional customer care. The customer service experience was highly satisfactory, characterized by efficiency and effective management, particularly by Mr. Rahul Ahuja, whose assistance in resolving our issue was invaluable. Thank you.
12 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Suksham provided outstanding service…
Suksham provided outstanding service and was incredibly helpful throughout. Professional, supportive, and efficient. truly deserves 5 stars!
12 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Efficiency
We received very good, efficient service from Suksham Monga.
He explained the process and delivered as promised.
11 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Yash is very good man he have a very…
Yash is very good man he have a very good customer service. and aish please always work with him, my experience with him was very good. Thanks for your help on my air ticket
Damian Ukwu
12 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Excellent service
Excellent service. Manager Rishi dealt with all my queries professionally and deliver what is expected. Recommend people to use their service.
8 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Neelesh helped me rebook the flight…
Neelesh helped me rebook the flight that was cancelled. He followed until things were sorted.
In the previous interactions Bhavna also was helpful.
11 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Bhvarna was very helpful
Bhvarna was very helpful, pleasant and prompt to call to inform if the problem and help.
10 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
THIS IS A GROUP OF SCUMMERS RISHI…
THIS IS A GROUP OF SCUMMERS RISHI BHATIA ,ASHIS ,BAVANAH ALL ARE SCUMMERS AND CHEATERS THEY CHEATED ME £5600 POUNDS UNLESS THEY PAY ME BACK THERE ALL THIEVES OPERATING FROM INDIA LYING WITH A UK WHATS APP NUMBER SCUMMERS LIERS
27 de abril de 2026
Opinión espontánea
Thank you to the team at World Tour…
Thank you to the team at World Tour Store, especially Suksham.
He went above and beyond to secure and book my flights.
Can’t thank them enough for securing everything.
Highly recommend
9 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
SUKSHAM is the most helpful efficient…
SUKSHAM is the most helpful efficient person. He really goes the extra mile understanding all my needs. I 100 percent recommend his services. Which I will most definitely use again!
9 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
AVOID THIS COMPANY AT ALL COSTS.
AVOID THIS COMPANY AT ALL COSTS.
Do not fall for the cheap ticket prices — they are a complete scam. Most of the positive reviews appear to be fake or paid for. After taking your money, they will even direct you to other “travel agents,” which are just the same people operating under different names to scam you again.
I paid in full for my ticket, only to later receive a call saying my return ticket had not been confirmed and that I needed to pay extra money. After making the additional payment, I asked for my e-ticket number and travel confirmation. They kept telling me to wait 24–48 hours because my ticket was “in the queue.” That’s when I realised something was seriously wrong.
I immediately requested a cancellation and refund. The woman I spoke to, named Sonam, became rude and aggressive when I explained that I was legally entitled to a refund. They even hung up on me. I then sent an email formally requesting a full refund.
Later that evening, they suddenly produced a ticket and completely ignored my refund request. The next day, they cancelled the ticket themselves and still refused to handle the matter properly.
I genuinely do not understand how these people are not behind bars. Thankfully, I contacted my bank, provided all the evidence, and the bank refunded my money.
Stay away from this company.
2 de mayo de 2026
Opinión espontánea
Unbelievable
After buying my ticket online, I was contacted and told that my airline wanted the ticket to be a flexible one because I was travelling with a child. I was supposed to pay an extra £90.90 to make the three tickets flexible and acknowledge the email, only to discover that my itinerary had been changed to a different airline! My choice of airline was intentionally avoiding stop overs in the Middle East and the new itinerary was to do that. The fact that they wanted to do it covertly and after discovering that they tried to coerce me to accept their imposed airline. I managed to get my e-tickets with my originally booked itinerary after 3days . Thanks to Rishi for resolving my problem. I had the worst experience with Honey.
2 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Warm greetings from World Tour Store!
We regret the inconvenience you experienced during your booking and understand your concern regarding the fare difference and the change in itinerary. Airline fares and seat availability update in real time, so prices and routing options may change by the time the booking is processed.
We are pleased to confirm that your original itinerary was successfully reinstated, and your e-ticket was issued on 5th May in line with your initial booking.
We also appreciate your acknowledgment of the support provided in resolving the matter.
Your feedback is valuable to us as it helps us continuously improve our service standards and overall customer experience.
We look forward to assisting you again in the future. For any flight, hotel, or holiday booking needs, please contact us at 020 3970 4141
Great refund service on a double…
Great refund service on a double charge by Suksham. Would highly recommend it. Pinged them on what’s app and got a prompt response, and even a follow up to check if everything was ok.
4 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Do not use this company
They let you book the ticket, pay and then send you and email to say that you have to wait 24 hours for confirmation. I made numerous phone calls to verify as I needed confirmation immediately (like you get with other agencies or airlines) but they could not confirm. It was only when I told them I was going to cancel the booking via the credit card as fraud that they managed to confirm my booking without any extra payment. They are clearly out to put people in a difficult situation and extract more money for the ticket.
8 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
We sincerely apologize for the inconvenience and frustration you experienced during your booking. We understand how important it is to receive immediate confirmation, and regret that our communication did not meet your expectations.
Please note that in some cases, it can take up to 24 hours for airlines to issue e tickets and booking references after payment is completed. This is a standard process across agencies, as ticketing depends on live airline systems and availability.
We are glad that your booking was successfully confirmed at the same price without any additional charges. Our team always strives to assist customers in securing real time availability and the most suitable options when challenges arise.
Your feedback is valuable to us as we continue working to improve our service. We hope to serve you better in the future. For any flight, hotel, or holiday booking needs, please call us at 020 3970 4141.
Highly Recommended 💯
I had a great experience booking my ticket to the USA. Ashish and Bhavana were very helpful and supportive throughout the entire process. They made everything easy and ensured my travel ticket was booked smoothly.
Thank you, Ashish and Bhavana, for your excellent service and kind support. Highly recommended!
6 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Rishi Bhatia Was very helpful
Rishi Bhatia Was very helpful. My ticket wasn’t confirmed initially even after making full payment but was later resolved by Rishi. It’s my first time of using the agent and I’m pleased with the way he handled the situation. Thank you Rishi ❤️
6 de mayo de 2026
Opinión espontánea
Respuesta de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
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