Adjustable Bed Factory Opiniones 748

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Steve G came to demo an automatic bed today. He arrived on time and was very helpful and informative. All my questions were answered and he offered lots of helpful advice. The price turned out ok to... Ver más

Valorada con 5 estrellas sobre 5

Absolutely lovely young man. Really comfortable to discuss everything with him. Can't fault his customer service and professionalism throughout the consultation. Did a perfect job of finding the right... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The customer support at Willowbrook is absolutely first class. I have contacted them twice after purchasing an adjustable bed. On both occasions the response was super quick and my problems were resol... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My parents have recently purchased a two seater recline and raise sofa and found the entire process very stress free. Everyone at every stage of the process has been extremely sensitive, thoughtful an... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. Proveedor de equipos de asistencia para la movilidad

Escrito por la empresa

The Adjustable Bed Factory is a well established British manufacturer of furniture, operating from a purpose built factory situated in the heart of the West Midlands. Our furniture is built with care and attention by true British craftsmen. We employ quality standards unrivalled by many others and we only use the finest raw materials in the construction of all our furniture. With over 30 years of manufacturing experience behind us, we feel we are qualified to offer a range of the finest adjustable beds that combine style with the highest levels of comfort, as well as being beautiful enough to grace anyone’s home. And don’t forget – we manufacture and sell all of our products directly to you, the customer.

British-Made Adjustable Beds at Factory Direct Prices

Escrito por la empresa

At The Adjustable Bed Factory, we’re passionate about making quality products and offering excellent service – that’s why our customers trust us again and again with their comfort.
Peace of Mind
All of our adjustable beds come complete with a reassuring 3-year labour and parts guarantee as standard. This offers you complete peace of mind. In the rare event of a problem with your bed, we will ensure one of our own fully-trained engineers is sent out to resolve the situation without any disruption.
Hand Built in Britain
The Adjustable Bed Factory has been handcrafting high quality British made beds for over 25 years. Our purpose built factory is situated in the heart of the West Midlands, in Brierley Hill. A key reason behind this was its traditional links to the furniture industry, allowing us to draw on the wealth of skills and knowledge provided by the local workforce.
Free UK Mainland Delivery
Your new adjustable bed will be delivered by appointment on a day suited to you. Our experienced two-man delivery team will install and set up your bed, demonstrate all of its functions to you again and remove your existing bed if required.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

748 opiniones

5 estrellas
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2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Ian and Alex did a very thorough job…

Ian and Alex did a very thorough job of removing the old bed and setting up of our new bed, explains all the controls very thoroughly and also being very cheerful and obliging

3 de diciembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you for sharing your experience! We’re delighted to hear that Ian and Alex did such a thorough job removing your old bed and setting up the new one. It’s great to know they explained all the controls clearly and did so with cheerfulness and a helpful attitude. That’s exactly the level of service we aim to provide.
If you have any further questions or need assistance, please don’t hesitate to get in touch, we’re always happy to help.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Fantastic range of beds

Fantastic range of beds, great quality! Can’t wait for my bed to arrive.

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you for your lovely feedback. We’re delighted to hear that you’re impressed with our fantastic range of beds and their great quality. We can’t wait for your new bed to arrive and for you to start enjoying it! If you have any questions before delivery, please don’t hesitate to get in touch.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Fantastic service from Michael Hunter

Fantastic service from Michael Hunter. Everything fully explained and demonstrated to an excellent degree.
Michael is a thoroughly nice gentleman who has helped my mother in law out immeasurably

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you so much for your wonderful feedback We’re delighted to hear that Michael provided such clear explanations and demonstrations, and that his support made a real difference for your mother-in-law. If you need any further assistance or have questions in the future, please don’t hesitate to get in touch.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Gary thoroughly explained everything we…

Gary thoroughly explained everything we needed to know about the adjustable beds!
He was on time, courteous and knowledgeable!

28 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you so much for your wonderful feedback We’re delighted to hear that Gary was punctual, courteous, and provided such a thorough explanation about our adjustable beds.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 1 estrellas sobre 5

Mattress last 3 nights AVOID!!!

Unfortunately I have to correct my review. 3 days in to having the bed installed and I notice the mattress change shape. It has a specific area that is hollow. Contacted straight away (day4) and they sent someone who lay on it,shoes and all for 5 seconds and then blatantly lied that mattress as no fault. They then offer to collect for refund but would charge for collection and charge for mattress.
YES, they would collect mattress but still charge me for it because I slept on it. This alone makes me believe that this mattress is a return , only put a new cover and off to the next person ME!
Now with the Furniture Ombudsman to solve the return.
Imagine being disabled, buy an item to support you only to be scammed and then have to go through the stress of try and fix it with a third party
AVOID! AVOID! AVOID!

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you so much for your thoughtful feedback We’re delighted to hear that Chris F provided such a clear explanation, took the time to answer all your questions, and made the experience positive.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Brad has given us excellent service

Brad has given us excellent service. Everything explained fully. Friendly and made us feel very comfortable with decisions made!

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you so much for your wonderful feedback We’re delighted to hear that Brad provided excellent service, explained everything clearly, and made you feel comfortable throughout the process. If you need any further assistance or have questions in the future, please don’t hesitate to get in touch.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Brad has done an excellent job.

Brad has done an excellent job fully detailing all options available to us and sold us a first class bed.

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you so much for sharing your experience We’re thrilled to hear that Brad provided such detailed guidance and helped you choose a first-class bed. We’ll make sure your kind words reach him, it will mean a lot! If you need any further assistance or have questions in the future, please don’t hesitate to get in touch.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Excellent

Onkar was a very pleasant man, excellent time keeping, very knowledgeable. I have been certainly impressed. If you’re looking for a bed, always ask for Onkar

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you so much for your wonderful feedback We’re delighted to hear that Onkar made such a great impression with his punctuality, knowledge, and friendly approach. We’ll be sure to share your kind words with him, it will mean a lot!

If you need any further assistance or have questions about our adjustable beds, please don’t hesitate to reach out.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Great experience

Alex was on time and very friendly and easy to talk to. He made the whole experience easy and understandable. I was going to have another company come and demonstrate their bed, but was so impressed with Alex and the product, I cancelled the other firm and confirmed my order with Alex. He also fixed my printer whilst he was here. Can’t praise him enough.

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you so much for your incredible feedback! We’re delighted to hear that Alex made the whole experience easy and understandable, and that his friendly approach gave you the confidence to choose us over another company. That’s exactly the level of service we strive for!
We’ll make sure Alex sees your comments, especially the part about fixing your printer (what a star!). If you need any further assistance or have questions in the future, please don’t hesitate to get in touch.

Best regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Rob Lincoln came to demonstrate an…

Rob Lincoln came to demonstrate an adjustable bed today. The details and demo were so helpful and gave me a good indication of what I will be buying.
Rob was very sincere and kind as I have only just lost my husband.
Care and consideration was always there.
He is a credit to your company.
I was very impressed with the construction of the bed and hopefully will be in touch soon.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you so much for sharing your experience with us. We’re truly sorry for your recent loss and appreciate you taking the time to write such kind words during a difficult time.
We’re delighted to hear that Rob provided a helpful and sincere demonstration, showing care and consideration throughout. He will be so pleased to know he made a positive difference for you.
If you have any questions or need further support when you’re ready, please don’t hesitate to reach out—we’re here to help.
Best regards,

The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Bradley was extremely helpful and…

Bradley was extremely helpful and professional

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you for your kind words! We’re delighted to hear that Bradley was extremely helpful and professional during your experience. We’ll make sure he sees your feedback, it will mean a lot to him.
If you need any further assistance or have questions in the future, please don’t hesitate to get in touch.

Best regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Really polite and helpful showed us how…

Really polite and helpful showed us how the bed worked and explained it very well

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you for your lovely feedback! We’re so pleased to hear that the demonstration was clear and helpful, and that everything was explained so well. Making sure our customers feel confident and informed is always our priority.
If you have any further questions or need assistance, please don’t hesitate to get in touch, we’re here to help.

Best regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Lee was very patient and understanding…

Lee was very patient and understanding of my needs in relation to the use of an adjustable bed. Having the bed to try out and adjust accordingly to enable me to get in/out of bed was very useful in helping us to make a decision of the type of bed/mechanism. For me it was more about the mechanism and being able to get in/out of the bed than the aesthetics. We were left having been given a quote verbally and by email with no pressures other than the thought of when the sale (discounts) were coming to an end.

22 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you for sharing your experience. We’re so pleased to hear that Lee took the time to understand your needs and made the demonstration comfortable and helpful. Being able to try the adjustable bed at home is such an important part of finding the right solution, and we’re glad it helped you make an informed decision.

If you have any further questions or need assistance, please don’t hesitate to get in touch.

Warm regards,
The Recliner Factory Team

Valorada con 5 estrellas sobre 5

Pleasant Experience

Lee, the Product Specialist was very polite, informative, knowledgeable. Decided to buy a bed thank you Lee

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you for sharing your experience. We’re delighted to hear that Lee provided such polite, informative, and knowledgeable service. It’s wonderful to know his support helped you feel confident in choosing your new bed.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

ALEX was friendly and answered all our…

ALEX was friendly and answered all our questions confidently.
Thank you Alex!!

20 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you for your kind words. We’re so pleased to hear Alex was friendly and confident in answering all your questions. We’ll make sure he sees your feedback.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Electric bed

Alex came on time he was very polite and new his product very well

19 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you for your kind words. We’re delighted to hear Alex arrived on time and provided such knowledgeable, polite service. We’ll be sure to share your feedback with him, it means a lot to our team.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Wonderful range of quality beds

Wonderful range of quality beds, British made too!

19 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you for your lovely feedback. We’re so pleased you enjoyed our range of quality, British-made beds – craftsmanship and comfort are at the heart of what we do.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Ian and Matt arrived exactly when they said they would.

Engineers arrived exactly when they said they would. They were polite, informative and worked together as an efficient team.
The old bed was dismantled and removed, carpet hoovered and new bed assembled quickly. Being a repeat customer, it was good to see that both the service element and product quality had been maintained. Extremely satisfied customer.

18 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you for taking the time to share such a thoughtful review. We’re delighted to hear that our engineers arrived promptly and provided a professional, efficient service from start to finish. It’s wonderful to know that the care taken with dismantling, cleaning, and assembling met your expectations, and we truly appreciate your loyalty as a repeat customer. Maintaining both service and product quality is always our priority, so your feedback means a lot to us.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Excellent service very professional and…

Excellent service very professional and polite.

18 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you for your kind words. We’re so pleased to hear you found our service excellent and our team professional and polite. Providing a smooth and positive experience is always our goal, and it’s wonderful to know we delivered that for you.

Warm regards,
The Adjustable Bed Factory Team

Valorada con 5 estrellas sobre 5

Martin and Stuart did an amazing job at…

Martin and Stuart did an amazing job at putting the bed up! A real credit to your company

12 de noviembre de 2025
Opinión espontánea
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Respuesta de Adjustable Bed Factory

Thank you so much for sharing this! We’re thrilled to hear Martin and Stuart made such a great impression and did an amazing job setting up your bed. They’ll be delighted to know their hard work is appreciated, they really are a credit to our team.

Warm regards,
The Adjustable Bed Factory Team

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