Extremely disappointed with Alfresia. My swing seat cushions rotted and split around the buttons after just two years. When I contacted them, a supervisor refused to help, stating that their 1-year... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Product was easy to find. Clear choices and descriptions via style, pattern and all relevant measurements available and an affordable price. Ordered late Tuesday evening and two well protected parcels... Ver más
La empresa ha respondido
The three stars are for the frame which seems well made and solid, although I have only had it for 4 months. No stars for the canopy which is flimsy and leaks in even moderate rain. Also, the cushions... Ver más
I trawled through dozens of pages on garden chairs, until I found Alfresia. Found the perfect chair with leg extension. Delivered so quickly and lovely quality. Cushion is waterproof underneath. Very... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de mobiliario para jardín
- también en la categoría
- Tienda de muebles
- Tienda de muebles de exterior
- Tienda de parrillas
- Vivero
Sobre alfresia
Escrito por la empresa
Información de contacto
Robinson Street, OL16 1TA, Rochdale, Reino Unido
- 03300 021 600
- support@homewares.direct
- www.alfresia.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy to find what I wanted on the…
Easy to find what I wanted on the website, prompt delivery, very pleased with my purchase
Quick and efficient
Quick and efficient. These were replacement cushions and I am very pleased with them.
Luxury recliner cushions
Luxury recliner cushions, if they’re the right size don’t look anywhere else. These are solid foam and are comfortable, any other filling will not last, excellent!
Fast delivery
Fast delivery - Ordered Wednesday evening and arrived Friday morning.
Site stated "Alfresia is one of the few remaining companies that make all of our cushions in the UK" - but this cushion is "Made in China" - very disappointing.
Time will tell on the quality of the cushion. Not as fat with foam as I was hoping.
Product arrived sooner than expected.
Really nice quality cushions
Really nice quality cushions, comfortable and thick, look really smart. Very pleased
A positive experience
Ordering was easy, delivery time was excellent, cushions are really lovely. Thank you to everyone involved.
Very impressive Customer Service
Outstanding level of customer service, very impressive indeed.
I had a problem with my order but the team members were very helpful, courteous
and extremely efficient - a credit to their company.
Great product
Lovely quality cushion to replace the old one on my sun lounger. Good price and quick delivery.
Excellent customer service
I ordered 2 garden chairs with cushions. Only 3 pieces arrived but received a quick response to my enquiry ref delivery of the missing frame. This was delivered the next day.
Good product
Good product, well priced, delivered on time. Associated rain cover good quality
Great service
The experience I had was very positive. Delivery was really quick and communication was effective. I would definitely recommend
Swing seat missing parts
Bought the alfresia swing seat via Amazon. Parcel arrived today. But only the frame and no cushions. Also some of the bolts/fittings missing.
The box I recieved was not big enough to accommodate the cushions. Attempted to tell Amazon this, but all they could say is “shipment delivered” They did offer a refund, but I have today spent 3 hours putting it half together and it’s not realistic to dismantle it. Missing parts is annoying, But the main thing is I want the missing cushions
The frame is well made
The frame is well made
But the cushions are absolutely rubbish any water marks they just stain it
Would not recommend them what’s so ever
Great cushions
The chair cushions are great. Well made and comfortable. From order to receipt, very fast.
Competent and reliable service with…
Competent and reliable service with excellent product
A real transformation
The ordering was easy and it was delivered when they said it would be.
I had 2 rather old rattan garden chairs which I was on verge of dumping but the framework was good, I found the cushion replacements on Alfresia and to say I'm delighted with them is a massive understatement, they look like 2 new chairs.
Happy with the product.
Happy with the product.
Table broken when arrived. Customer service were extremely good and got a replacement sent virtually straight away.
Highly recommend

Respuesta de alfresia
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







