Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Extremely disappointed with Alfresia. My swing seat cushions rotted and split around the buttons after just two years. When I contacted them, a supervisor refused to help, stating that their 1-year... Ver más

Valorada con 5 estrellas sobre 5

Product was easy to find. Clear choices and descriptions via style, pattern and all relevant measurements available and an affordable price. Ordered late Tuesday evening and two well protected parcels... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The three stars are for the frame which seems well made and solid, although I have only had it for 4 months. No stars for the canopy which is flimsy and leaks in even moderate rain. Also, the cushions... Ver más

Valorada con 5 estrellas sobre 5

I trawled through dozens of pages on garden chairs, until I found Alfresia. Found the perfect chair with leg extension. Delivered so quickly and lovely quality. Cushion is waterproof underneath. Very... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para jardín
  2. también en la categoría
  3. Tienda de muebles
  4. Tienda de muebles de exterior
  5. Tienda de parrillas
  6. Vivero

Sobre alfresia

Escrito por la empresa

Welcome to Homewares Direct! We specialize in providing the highest quality garden and home products. With over 10 years experience across our brands, we drive and strive to deliver style, quality and excellence in all of our products. We stock a fantastic selection of both contemporary and traditional designs and pieces to suit any style and space including: conservatory furniture, bar and dining sets, swing seats, hanging egg chairs, sun loungers, deck chairs, benches, parasols and cantilevers, gazebos, pergolas, artificial plants and trees, garden chair cushions, seat pads, gardening and watering tools, solar powered lighting, outdoor heating and barbeques. Creating a tranquil garden atmosphere is at the heart of Homewares Direct and our products are designed with dependability, style & craftsmanship in mind. Whether you are sat up late socializing on a warm Summer evening or spending a Sunday afternoon gardening, we are your one-stop shop for all of your outdoor living needs. Our Fire Mountain BBQs boast quality and affordability, with a variety of cooking styles and sizes there is something for every home. We also feature our Vitinni brand, offering high quality kitchen electricals such as air fryers, blenders and even a collection of pans.As well as a at least 12 months warranty on each of our products, we offer a flexible PayPal payment option so you can spread the cost of your purchase at your convenience. Contact Us

Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

725 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,6

Todas las opiniones

(725)

11 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Luxury recliner cushions

Luxury recliner cushions, if they’re the right size don’t look anywhere else. These are solid foam and are comfortable, any other filling will not last, excellent!

10 de septiembre de 2024
Valorada con 3 estrellas sobre 5

Fast delivery

Fast delivery - Ordered Wednesday evening and arrived Friday morning.

Site stated "Alfresia is one of the few remaining companies that make all of our cushions in the UK" - but this cushion is "Made in China" - very disappointing.

Time will tell on the quality of the cushion. Not as fat with foam as I was hoping.

28 de agosto de 2024
Valorada con 5 estrellas sobre 5

Very impressive Customer Service

Outstanding level of customer service, very impressive indeed.

I had a problem with my order but the team members were very helpful, courteous
and extremely efficient - a credit to their company.

14 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

Lovely quality cushion to replace the old one on my sun lounger. Good price and quick delivery.

7 de agosto de 2024
Valorada con 5 estrellas sobre 5

Excellent customer service

I ordered 2 garden chairs with cushions. Only 3 pieces arrived but received a quick response to my enquiry ref delivery of the missing frame. This was delivered the next day.

30 de julio de 2024
Valorada con 5 estrellas sobre 5

Great service

The experience I had was very positive. Delivery was really quick and communication was effective. I would definitely recommend

24 de julio de 2024
Valorada con 1 estrellas sobre 5

Swing seat missing parts

Bought the alfresia swing seat via Amazon. Parcel arrived today. But only the frame and no cushions. Also some of the bolts/fittings missing.
The box I recieved was not big enough to accommodate the cushions. Attempted to tell Amazon this, but all they could say is “shipment delivered” They did offer a refund, but I have today spent 3 hours putting it half together and it’s not realistic to dismantle it. Missing parts is annoying, But the main thing is I want the missing cushions

1 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A real transformation

The ordering was easy and it was delivered when they said it would be.
I had 2 rather old rattan garden chairs which I was on verge of dumping but the framework was good, I found the cushion replacements on Alfresia and to say I'm delighted with them is a massive understatement, they look like 2 new chairs.

22 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy with the product.

Happy with the product.
Table broken when arrived. Customer service were extremely good and got a replacement sent virtually straight away.
Highly recommend

21 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más