Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Extremely disappointed with Alfresia. My swing seat cushions rotted and split around the buttons after just two years. When I contacted them, a supervisor refused to help, stating that their 1-year... Ver más

Valorada con 5 estrellas sobre 5

Product was easy to find. Clear choices and descriptions via style, pattern and all relevant measurements available and an affordable price. Ordered late Tuesday evening and two well protected parcels... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The three stars are for the frame which seems well made and solid, although I have only had it for 4 months. No stars for the canopy which is flimsy and leaks in even moderate rain. Also, the cushions... Ver más

Valorada con 5 estrellas sobre 5

I trawled through dozens of pages on garden chairs, until I found Alfresia. Found the perfect chair with leg extension. Delivered so quickly and lovely quality. Cushion is waterproof underneath. Very... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para jardín
  2. también en la categoría
  3. Tienda de muebles
  4. Tienda de muebles de exterior
  5. Tienda de parrillas
  6. Vivero

Sobre alfresia

Escrito por la empresa

Welcome to Homewares Direct! We specialize in providing the highest quality garden and home products. With over 10 years experience across our brands, we drive and strive to deliver style, quality and excellence in all of our products. We stock a fantastic selection of both contemporary and traditional designs and pieces to suit any style and space including: conservatory furniture, bar and dining sets, swing seats, hanging egg chairs, sun loungers, deck chairs, benches, parasols and cantilevers, gazebos, pergolas, artificial plants and trees, garden chair cushions, seat pads, gardening and watering tools, solar powered lighting, outdoor heating and barbeques. Creating a tranquil garden atmosphere is at the heart of Homewares Direct and our products are designed with dependability, style & craftsmanship in mind. Whether you are sat up late socializing on a warm Summer evening or spending a Sunday afternoon gardening, we are your one-stop shop for all of your outdoor living needs. Our Fire Mountain BBQs boast quality and affordability, with a variety of cooking styles and sizes there is something for every home. We also feature our Vitinni brand, offering high quality kitchen electricals such as air fryers, blenders and even a collection of pans.As well as a at least 12 months warranty on each of our products, we offer a flexible PayPal payment option so you can spread the cost of your purchase at your convenience. Contact Us

Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

725 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,6

Todas las opiniones

(725)

11 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent seat cover that fits…

Excellent seat cover that fits perfectly and exceeds expectations. Super fast delivery service. Thank you.

28 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Excellent customer sevice

Very responsive, good listeners, fast replies.

26 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Super quick delivery

Super quick delivery, good price

25 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Great cushions and fast delivery

Fast delivery, lovely replacement swing seat cushions

24 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Great service and quick too

23 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Valorada con 1 estrellas sobre 5

OK product delivery hopeless!

Product is OK but delivery was another matter. Because FedEx did not deliver during the stated windows and you sent the product in two parts I completely wasted 2 days waiting in for delivery. Your customer services commented that FedEx’s performance was beyond your control but surely it is your responsibility to make sure they deliver when they promise to.You need to use a different courier as I would be very reluctant to order from you again until you do.

25 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi John,

Thank you for your feedback and I am very sorry you had a bad delivery experience. Occasionally the couriers may have to split deliveries and this will be updated on the tracking information provided within your order confirmation.

I am very sorry for the inconvenience this has caused and do hope you order from us again in the future.

Kind Regards,
Alfresia

Valorada con 5 estrellas sobre 5

Nice chairs

Nice chairs, a little narrow but the service and delivery excellent t

18 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your order and service provided.

Thank you for shopping with us.

Many Thanks
Alfresia

Valorada con 5 estrellas sobre 5

Exactly as described and delivered…

Exactly as described and delivered quickly. Very pleased.

11 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your order and service provided.

Thank you for shopping with us.

Many Thanks
Alfresia

Valorada con 5 estrellas sobre 5

Clarified problem with cushion sizing…

Clarified problem with cushion sizing and received apology . Upon receiving my order and having found out package damaged and item inside also, I was sent another one/ replacement . Before this my problem was dealt with in a timely manner.

14 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with the way we resolved your enquiry.

Thank you for shopping with us.

Many Thanks
Alfresia

Valorada con 5 estrellas sobre 5

Super quick delivery again for some…

Super quick delivery again for some extra long 3 seater bench cushions to match the other chair cushions.

Great company to deal with and luxurious cushions very comfortable

14 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi Robert,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Valorada con 5 estrellas sobre 5
Logotipo de alfresia

Respuesta de alfresia

Hi Jill,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Valorada con 5 estrellas sobre 5

mostly well made

We ordered a base unit for a large television. It was well packed and delivery prompt. The unit could be improved by a better back plate which was flimsy and
with fixings involving metal screws on to glass. Not a good idea. Unit very good otherwisw.

6 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi Anne,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out.

Thank you for shopping with us.

Many Thanks
Alfresia

Valorada con 5 estrellas sobre 5

Good quality products and arrived next…

Good quality products and arrived next day

6 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi Jane,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Valorada con 5 estrellas sobre 5

Ordering on the website was easy.

Ordering on the website was easy.
Ordered on the Tuesday afternoon.
Received my goods on the Thursday morning. So quick.
Lovely quality product.
Very happy.

4 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Valorada con 5 estrellas sobre 5

Quick and easy ordering on line

Quick and easy ordering on line. Fast delivery.

1 de junio de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Valorada con 5 estrellas sobre 5

More cushions bought!

Great quality and good price!

31 de mayo de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Valorada con 5 estrellas sobre 5

Do not be a cheapskate like me

I needed a replacement cushion for our Homebase sunlounger. Being a cheapskate I bought one from Amazon at £15.95. Bad move as it had poor filling and the lounger straps could be felt through the cushion. I then bit the bullet and bought the Alfresia Sun Lounger cushion at £44.99. It was delivered in 2 days and what a difference. Extremely well made, thick, supportive and very comfortable. Much better than the Homebase original which lasted 5 years. On that basis I expect this cushion to last 10.

6 de junio de 2024
Opinión espontánea
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Many Thanks
Alfresia

Valorada con 5 estrellas sobre 5

Building

One person took four hours to complete.

27 de mayo de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Regards
Alfresia

Valorada con 5 estrellas sobre 5

Very good service,quick delivery and…

Very good service,quick delivery and very good design of swinging hammock also goes into a bed for those hot lazy days if we get any

26 de mayo de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Regards
Alfresia

Valorada con 5 estrellas sobre 5

Good quality and value for money.

Good quality and value for money.
Excellent product.

24 de mayo de 2024
Logotipo de alfresia

Respuesta de alfresia

Hi,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Regards
Alfresia

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