Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Extremely disappointed with Alfresia. My swing seat cushions rotted and split around the buttons after just two years. When I contacted them, a supervisor refused to help, stating that their 1-year... Ver más

Valorada con 5 estrellas sobre 5

Product was easy to find. Clear choices and descriptions via style, pattern and all relevant measurements available and an affordable price. Ordered late Tuesday evening and two well protected parcels... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The three stars are for the frame which seems well made and solid, although I have only had it for 4 months. No stars for the canopy which is flimsy and leaks in even moderate rain. Also, the cushions... Ver más

Valorada con 5 estrellas sobre 5

I trawled through dozens of pages on garden chairs, until I found Alfresia. Found the perfect chair with leg extension. Delivered so quickly and lovely quality. Cushion is waterproof underneath. Very... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mobiliario para jardín
  2. también en la categoría
  3. Tienda de muebles
  4. Tienda de muebles de exterior
  5. Tienda de parrillas
  6. Vivero

Sobre alfresia

Escrito por la empresa

Welcome to Homewares Direct! We specialize in providing the highest quality garden and home products. With over 10 years experience across our brands, we drive and strive to deliver style, quality and excellence in all of our products. We stock a fantastic selection of both contemporary and traditional designs and pieces to suit any style and space including: conservatory furniture, bar and dining sets, swing seats, hanging egg chairs, sun loungers, deck chairs, benches, parasols and cantilevers, gazebos, pergolas, artificial plants and trees, garden chair cushions, seat pads, gardening and watering tools, solar powered lighting, outdoor heating and barbeques. Creating a tranquil garden atmosphere is at the heart of Homewares Direct and our products are designed with dependability, style & craftsmanship in mind. Whether you are sat up late socializing on a warm Summer evening or spending a Sunday afternoon gardening, we are your one-stop shop for all of your outdoor living needs. Our Fire Mountain BBQs boast quality and affordability, with a variety of cooking styles and sizes there is something for every home. We also feature our Vitinni brand, offering high quality kitchen electricals such as air fryers, blenders and even a collection of pans.As well as a at least 12 months warranty on each of our products, we offer a flexible PayPal payment option so you can spread the cost of your purchase at your convenience. Contact Us

Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

725 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(725)

11 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Highly recommend Alfresia

Good prompt communication when I asked a question, plus I'm delighted that the chair seat pads and cushions were made in England and delivered in good time. Have used Alfresia before and will do again

1 de diciembre de 2023
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Respuesta de alfresia

Hi Dorothy,

Thank you so much for your positive feedback and we are delighted you are happy with our products. Thank you again for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Nice and comfy

26 de octubre de 2023
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Respuesta de alfresia

Hi ,

Thank you so much for your positive feedback and we are delighted you are happy with our products. Thank you again for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Very comfortable and good fit

23 de octubre de 2023
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Respuesta de alfresia

Hi Wendy,

Thank you so much for your positive feedback and we are delighted you are happy with our products and the service we provide. Thank you again for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Great once again

This is my second purchase from Alfresia in recent months and once again I'm very pleased with my item - an outdoor storage box.

Delivery was prompt and the packaging was in great condition.

The quality of the products is definitely better than the usual garden furniture retailers, so I'll always look here first.

5 de octubre de 2023
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Respuesta de alfresia

Hi David,

Thank you so much for your positive feedback and we are delighted you are happy with our products and the service we provide. Thank you again for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Quick delivery and product looks very…

Quick delivery and product looks very well-made.

8 de octubre de 2023
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Respuesta de alfresia

Hi Alan,

Thank you so much for your positive feedback and we are delighted you are happy with the service we provide. Thank you again for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Top class service!

Order was processed quickly and delivered promptly, with well proved wrapping. Very happy with the service!

7 de octubre de 2023
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Respuesta de alfresia

Hi John,

Thank you so much for your positive feedback and we are delighted you are happy with the service we provide. Thank you again for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Ordered three swing seat cushions

Ordered three swing seat cushions. Dispatched in 3 parcels. Delivery man had 2 and said they have the 3rd and would bring it the next day. It didn’t arrive. Still showed as pending. Advised Alfresia of the problem. They followed up with the delivery company, kept me informed and when the delivery company couldn’t locate it, Alfresia sent me another one. Very helpful and the cushions are fab. Look great and good value for money.

1 de octubre de 2023
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Respuesta de alfresia

Hi Rita,

Thank you so much for your positive feedback and we are delighted you are happy with the service we provide. Thank you again for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

A very easy website to use ordered…

A very easy website to use ordered replacement cushions for our 2 seater hammock they came very quickly and the quality of them is first class. Packaged very well so no damage to our cushions thank you

23 de septiembre de 2023
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Respuesta de alfresia

Hi Dawn,

Thank you so much for your positive feedback and we are delighted you are happy with the service we provide. Thank you again for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Replacement covers…

Great service and quality for a good price

18 de septiembre de 2023
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Respuesta de alfresia

Hi Geoff,

Thank you so much for your positive feedback and we are delighted you are happy with the service we provide. Thank you again for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Good service

Good service. Fast delivery. Have bought from them before, would recommend

10 de septiembre de 2023
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Respuesta de alfresia

Hi Anon,

Thank you so much for your positive feedback and we are delighted you are happy with the service we provide. Thank you again for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Excellent service

9 de septiembre de 2023
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Respuesta de alfresia

Hi Denis,

Thank you so much for your positive feedback and we are delighted you are happy with the service we provide. Thank you again for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Quick delivery, trouble-free

Quick delivery via Fedex and trouble-free ordering- all a good experience.

7 de septiembre de 2023
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Respuesta de alfresia

Hi Gill,

Thank you so much for your positive feedback and we are delighted you are happy with your item. Thank you again for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, prompt delivery of a good quality product.

31 de agosto de 2023
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Respuesta de alfresia

Hi ,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Replacement conservatory cushions as…

Replacement conservatory cushions as shown on the website they look and feel really good giving the furniture a new look. Great service , arrived within 3 working days and were well packed .

2 de septiembre de 2023
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Respuesta de alfresia

Hi ,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Great products…Fantastic !

Great products…. Ordered easily and delivered within a couple of days exactly as required.

27 de agosto de 2023
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Respuesta de alfresia

Hi Peter,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Customer service was superb.

25 de agosto de 2023
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Respuesta de alfresia

Hi Andre,

Thank you so much for your positive feedback.
We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

EXCELLENT!

Quick delivery and a very comfortable replacement mattress for my lounger. I am very pleased indeed with my purchase.

26 de agosto de 2023
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Respuesta de alfresia

Hi Vilya,

Thank you so much for your positive feedback.

We appreciate the time people take to reach out and we are delighted you are happy with your item.

Thank you for shopping with us.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

smart delivery

ordered bank holiday sunday cushions where delivered 8.10 Wednesday morning

26 de agosto de 2023
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Respuesta de alfresia

Hi Wendy,

Thank you so much for your positive feedback and we are delighted you are happy with your order and the service we provided.

Thank you again for shopping with us.


Kind Regards
Alfresia

Valorada con 3 estrellas sobre 5

Cushions arrived when informed and to…

Cushions arrived when informed and to the neighbour, I had redirected them to. I had to then query the frame, as no mention was made on the correspondence. I was answered promptly, but why did I need to ask the question? No e-mails alerting me to a delivery of the frame, which was delivered to a different address, in my road. Not my address, or the neighbour, who had kindly taken delivery of the cushions.

23 de agosto de 2023
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Respuesta de alfresia

Hi Christine,

Thank you for your feedback and I am sorry you are not happy with our courier service. The couriers will leave your items safe with a neighbour if no one is home at the time of delivery. If you do not want this in the future, please contact customer services and we can make a note on your account for future orders.

Kind Regards
Alfresia

Valorada con 5 estrellas sobre 5

Great service from Alfresia

Great service from Alfresia. Speedy response to my query when I ordered the wrong item. Very quick delivery and good quality item. Very pleased and would recommend.

16 de agosto de 2023
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Respuesta de alfresia

Hi Linda,

Thank you so much for your positive feedback and we are delighted you are happy with your order and the service we provided.

Thank you again for shopping with us.

Many Thanks
Alfresia

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