Answer4u Opiniones 489

TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've been using A4U for many years and they have always been reliable, efficient and friendly. The odd problem has been sorted quickly and my clients have always reported a good experience.

Valorada con 5 estrellas sobre 5

Fantastic support from Adam at A4U. Really needed something delivered at pace and Adam went WAY above and beyond to make it happen. This allowed us to demonstrate a really agile service capability t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve worked with other contact centre providers and Answer4U is the best thus far. We needed bespoke, personal and quite a complex script process. As always, a few challenges to get it to w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely exceptional service. Our Key Account Manager, Dallas, has been great. They quickly understood exactly what we needed, a bit more than just an answering service, and we were live far quicker... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Centro de atención telefónica
  2. Servicio de contestadora

Sobre Answer4u

Escrito por la empresa

Here at Answer4u we understand that trusting your business calls to a third party organisation can feel like a huge leap of faith.

Your customers will always be your number one asset so choosing the right partner to handle your calls is an important business decision that you will only want to have to make once. Having been in the telephone answering service business since 2004, Answer4u has the experience, technology and advanced infrastructure in place to make your final decision a reassuringly easy one.

Our experienced team is what makes us different.

Escrito por la empresa

The people you and your customers will connect with
We’re proud to have one of the highest staff retention rates in the call centre industry. That means we have a team of experienced call handling telephonists who understand how important that first call, and every call thereafter, can be. We operate as an extension to your business, treating your customers with the highest level of professionalism and expertise.
Technology – Supporting great people with great technology
By continually investing in the latest Call Centre technology you receive the best call handling service available. Our use of resilient technology infrastructure means our levels of service are never compromised and your answering service never suffers. All call handling aspects of your business are fully supported giving you peace of mind.

FREE 30 Day Trial Period

So you can experience a true reflection of the cost effectiveness and efficiency of our services, we offer a FREE trial period of up to 7 days.

So you can experience a true reflection of the cost effectiveness and efficiency of our services, we offer a FREE trial period of up to 7 days.
We 100% guarantee an uninterrupted, resilient service 24/7/365 for your business.

Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

489 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Fantastic Service

We have just signed up and are delighted with the service. The set up was easy and after a hour they was taking our calls.

If your a complex busy business I would urge you to consider this service it’s enabled us to focus on other aspects of our business while our clients are being attended too.

We will be upgrading our service shortly. Thank you very much for your Fantastic work.

4 de julio de 2019
Opinión espontánea
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Respuesta de Answer4u

Thank you for taking the time to review of our service and we look forward to upgrading your account in the near future.

Many thanks

Dwight

Valorada con 5 estrellas sobre 5

We have been with Answer4U for several…

We have been with Answer4U for several months now and the service has been fantastic from initial contact and enquiries, through to dealing with customer support. It has been a most pleasant experience with your company thus far and we have been extremely impressed with the quality of service and professionalism off all staff, from account managers, sales and call handlers as have our customers. Keep up the great work!

21 de junio de 2019
Opinión espontánea
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Respuesta de Answer4u

Thank you for the review, I'm pleased to hear the service is working well for you.

Many thanks

David Cross

Valorada con 5 estrellas sobre 5

Hard workers..

These guys work really hard to help your business. They are approachable, friendly and the price is good. Recommended.

13 de junio de 2019
Opinión espontánea
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Respuesta de Answer4u

Thanks Andy

Its great to hear such positive feedback.

Many thanks

Dwight

Valorada con 5 estrellas sobre 5

A weight lifted from my shoulders!

I've been using Answer4u to answer all my calls for the last couple of months. Initially I was skeptical and protective because I started my business 10 years ago and in that time I've answered, or returned the missed, for every single call, but needs must so I gave them a go. I have been exceedingly impressed. The most important feature to me is their flexibility and willingness to accept they're not perfect and work with me to find solutions which I have found very easy to do. I feel like a large weight has been lifted from my shoulders and I like it alot!!

12 de junio de 2019
Opinión espontánea
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Respuesta de Answer4u

Thank you for taking the time to review our service Adam.

It's very pleasing to hear how we've overcome your initial concerns about outsourcing your calls.

Many thanks

Dallas

Valorada con 5 estrellas sobre 5

Dallas is great

Dallas is great! She is always very accommodating and friendly

15 de mayo de 2019
Opinión espontánea
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Respuesta de Answer4u

Hi Emma

Thank you for your review, I'm pleased to hear you are being well looked after by Dallas your Account Manager.

Many thanks

David

Valorada con 5 estrellas sobre 5

Great service!

Great service, great staff and great solutions. Highly recommended!

10 de mayo de 2019
Opinión espontánea
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Respuesta de Answer4u

Thank you for taking the time to review the service.

Many thanks

Dallas

Valorada con 5 estrellas sobre 5

Emergency out of office numbers for clients

Answer4U provide us with two emergency out of hours numbers two of our biggest contracts can call. We tested the services and they are working well. Setting up the escalation list was easy and I can recommend this service.

7 de mayo de 2019
Opinión espontánea
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Respuesta de Answer4u

Thank you Linda for your review.

As a long standing client its great to receive such positive feedback about the service.

Many thanks

Dallas

Valorada con 5 estrellas sobre 5

Highly recommended

We have been working with Dallas and her team for many many years and have zero hesitation in recommending them. Great response time, strong capable team, delivering a great service and Dallas is an asset to the company; always a pleasure to deal with and jumps straight on to any requests we have. Thanks for everything

27 de marzo de 2019
Opinión espontánea
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Respuesta de Answer4u

Thank you for your review Rebecca it's fantastic to receive such positive feedback from one of our longest standing customers.

Many thanks

David Chapman

Valorada con 5 estrellas sobre 5

Would and have recommended Answer4u to…

Would and have recommended Answer4u to any one, very good at what they do, excellent response times to any queries i have, customers of mine rate them

11 de marzo de 2019
Opinión espontánea
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Respuesta de Answer4u

Hi Bob,

Thank you so much for taking the time to review the service.

Many thanks

Dwight

Valorada con 5 estrellas sobre 5

Great Company to work with

We have been working with Answer4u for 4 months now- they pick up calls from us 24/7 from around the world to help us provide an emergency support number for our customers.
It was a very straight forward process to establish the system and tweak to our needs and the delivery thus far has been excellent.

12 de febrero de 2019
Opinión espontánea
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Respuesta de Answer4u

Hi Chris

It's great to hear how well the service is working for you.

Many thanks

Adam

Valorada con 5 estrellas sobre 5

Great

Complete what's required. Easy and quick to communicate with

12 de febrero de 2019
Opinión espontánea
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Respuesta de Answer4u

Thank you for taking the time to review the service Laura.

Kind regards

Richard

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. I used this service to co-ordinate calls on a London maintenance contract to handle callouts out of hours

This worked well giving my non technical client a single point of contact to deal with his complex building with Answer-4u managing the calls to the right specialist.

I would certainly use this company again and highly recommend them

Steve Hopper Managing Director Citi FM Ltd

24 de enero de 2019
Opinión espontánea
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Respuesta de Answer4u

Hi Steve

Thank you for taking the time to review our service.

Its always good to hear how well our service has works for our customers and we look forward to working with you again on future projects.

Many thanks

Adam

Valorada con 5 estrellas sobre 5

Great service!

Great service, really easy to use and saves a whole deal of hassle dealing with our valued customers and giving them the support they expect out of hours.

18 de enero de 2019
Opinión espontánea
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Respuesta de Answer4u

Hi Ben

Thank you for your review, its great to hear how well the service is working for you.

Many thanks

Dwight

Valorada con 5 estrellas sobre 5

Great Service

Great Service . Always a quick response with the new set up of clients. Professional and efficient with all our clients

18 de diciembre de 2018
Opinión espontánea
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Respuesta de Answer4u

Thank you for your review Kelly

Valorada con 5 estrellas sobre 5

As a SME business owner in the…

As a SME business owner in the Financial Services sector I need a telephone answering service that is reliable, professional and efficient.

Answer-4u has exceeded my expectations and has also provided me with excellent customer support and in particular Richard Chapman has helped resolved an issue with a cold calling firm to stop them calling again. Very much appreciated Richard, and thanks again to the Answer-4u team.

Best regards,
Mark Cox
Cox Financial Sevices

5 de diciembre de 2018
Opinión espontánea
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Respuesta de Answer4u

Hi Mark

Thank you for your review it's always great to hear such positive feedback and as your Account Manager thank you for your kind comments.

Many thanks

Richard

Valorada con 5 estrellas sobre 5

Excellent

Excellent. They are very helpful, reliable and professional. We are delighted to work with Anwer 4U and trust them with our sales and support calls.

29 de noviembre de 2018
Opinión espontánea
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Respuesta de Answer4u

It's always great to receive such positive feedback.

Many thanks

Richard

Valorada con 5 estrellas sobre 5

Flexible, responsive - highly recommended...

We have been with Answer-4U since 2015. Our telephony requirements are quite unique. We needed a bespoke service.
Answer-4u worked closely with us to create a telephony process that meets all of our requirements. They are flexible and responsive. I would highly recommend them.

13 de noviembre de 2018
Opinión espontánea
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Respuesta de Answer4u

Hi Liz

Thank you for your review, its great to hear how well the service is working for you.

Many thanks

David

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