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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hands down the best customer service i have every seen from the tech guys all the way up to senior financial. I would even recommend APEX to an enemy if I had any lol. Top Tier company,I highly recomm... Ver más

Valorada con 5 estrellas sobre 5

I loved my buying experience from them. I ordered a gaming PC and shortly after I received an email regarding some information for my new PC, like how I will be utilizing my PC to ensure the PC I sele... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Apex Gaming wanted to make sure the PC met my needs, which made the experience amazing. Apex kept in constant communication with updates from the time they started the build until the PC was delivered... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchasing our first PC for gaming, streaming and school work and we ended up with an apex streamer after weeks of research. Being our first PC we had A LOT of questions & Brandon was phenomenal in... Ver más

Información sobre la empresa

  1. Fabricante de hardware para ordenadores

Escrito por la empresa

Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

544 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(544)

271 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great PC and greater customer service

Bought my first pc from here after having my first for almost a decade and though I was nervous buying a whole new pc my expectations and experience buying and utilizing the pc have been blown out the water. Nick had helped me setup my build so I could get to gaming asap. Definitely happy with my purchase and hope to support in the future.

21 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

I finally received my order today…

I finally received my order today 10-21-25. It was for two memory sticks. I am happy to say I am more than satisfied with the product. However, it was ordered around Sept. 3rd, 2025. It took the better part of 2 months to get 2 measly memory sticks from Apex. While I understand there were supply chain issues, I feel the ball really got dropped. I'm not swearing off Apex gaming in the future, but I will check out other options before ordering. In the end I got what I ordered and Apex tried to make it right by upgrading the memory sticks for me so there's that. It was just frustrating but it's all good now.

21 de octubre de 2025
Logotipo de Apex Gaming PCs

Respuesta de Apex Gaming PCs

Thank you for taking the time to provide us with this feedback. You are correct that some of our incoming RAM orders for specific models were delayed far longer than we anticipated. We're very sorry this impacted the fulfilment of your order, and we're happy to hear you are pleased with the product now that you have. In the future, if you are looking to make another purchase and would like to verify the availability of any given component, please shoot us a message on our live chat, or an email to Support@ApexGamingPCs.com and we're happy to help.

Valorada con 5 estrellas sobre 5

I thought I received an email hack for a bill

I was emailed the following :
Bill for Carbon Solutions LLC
Total: $113.28, due Oct 23
Total amount due
$113.28
Due date
Thu, Oct 23.

I did not know what "Carbon Soutions" was and thought it was a hack. But now I figured out it was from Affirm. But before that I contacted Affirm and put a stop to the "bill". I called Affirm back to retract the mistake. They said it would take like 9 days to "update" my request.
Brady helped me out.

16 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I contacted your company to get the status of an order I place

I contacted your company to get the status of an order I placed with your company. The response I received was an email to rate my experience. I have not received a response back on the status of my purchase or the item but you want me to rate my experience. I can not give positive feedback when there has been no response from you on the status of the product I purchased your company.

6 de octubre de 2025
Logotipo de Apex Gaming PCs

Respuesta de Apex Gaming PCs

Thank you for taking the time to provide us with this feedback. As Ryan had mentioned in our most recent email, we did respond to your original email within an hour, and our response was kicked back by the mailer. This likely means that our emails are being blocked by your spam filter. In case you also did not receive our most recent reply, we are extremely sorry for the delay you've experienced. The sale of individual components is a new service we are offering, and we are still ironing out the kinks with our software. Seeing as your order was delayed as a result, we've gone ahead and refunded the full amount to you. You should be receiving your complimentary component in the next day or two, and we hope this is acceptable compensation for the inconvenience.

Valorada con 4 estrellas sobre 5

Best customer service experience ive ever had.

I ordered an SSD and while it certainly has taken a longer amount of time than anticipated for my order to be processed and still pending delivery, Apex customer service has been beyond helpful and informative. Considering how they've handled the situation i could see myself ordering from them again.

2 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Best PC Experience Out There

This is my second PC with Apex Gaming, and they never fail to impress me with my purchase. Their team was quick to inform me of the order and held a personal call to ensure my desires with the computer were met, even providing recommendations for improvements or alterations to the PC to ensure optimal experience.

Brady, systems engineer, specifically provided detailed reasons for the recommendations that were still within my budget. I will highly recommend them to anyone looking for a new computer!

16 de octubre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Undesired delivery time.

My biggest critique is with the delivery. Considering how much the device is worth, I was unable to change the delivery time. It was delivered mid morning while I was at work. Thankfully, I had a trustworthy neighbor receive the parcel. Also, it took almost a month from order to reception. Feels a bit long.

11 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service and craft.

The pc came at a reasonable time and was up to standard the little assembly I had to do was intuitive and had a guide just in case it wasn't.
The team stayed in contact with me on a bi weekly basis updating me about the build process when the pc was being made.

10 de octubre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good experience

They are good at replying. I am using the rent to own option they just started. It seemed like it was a new process for them. They kept me updated about all of it and when they had to change things. My only complaint was I had to keep refilling things out. I understand why tho.

9 de octubre de 2025
Opinión espontánea

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