Hands down the best customer service i have every seen from the tech guys all the way up to senior financial. I would even recommend APEX to an enemy if I had any lol. Top Tier company,I highly recomm... Ver más
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Consulta las opiniones de los clientes
I loved my buying experience from them. I ordered a gaming PC and shortly after I received an email regarding some information for my new PC, like how I will be utilizing my PC to ensure the PC I sele... Ver más
La empresa ha respondido
Apex Gaming wanted to make sure the PC met my needs, which made the experience amazing. Apex kept in constant communication with updates from the time they started the build until the PC was delivered... Ver más
La empresa ha respondido
Purchasing our first PC for gaming, streaming and school work and we ended up with an apex streamer after weeks of research. Being our first PC we had A LOT of questions & Brandon was phenomenal in... Ver más
Información sobre la empresa
Escrito por la empresa
Apex Gaming PCs is a high-end custom gaming PC manufacturer located in Houston, Texas. Apex Gaming PCs focuses on providing the highest level of customer service, so you can experience the best of PC gaming every day.
Información de contacto
Air Center Blvd, 77032, Houston, Estados Unidos
- 215-565-1069
- Support@ApexGamingPCs.com
- www.apexgamingpcs.com
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I had a question about the motherboard…
I had a question about the motherboard in my Apex Alpha build and reached out to support by email. Instead of going back and forth, Nick personally called me to clear everything up. That alone was impressive, but while we were on the phone he also helped diagnose and fix an issue I was having with my RGB lighting control — something completely unrelated to my original question.
It’s rare to get that level of initiative and hands-on support. Nick went above and beyond, and the whole experience showed how much Apex cares about their customers. Excellent service, fast responses, and genuinely knowledgeable support.
Highly recommend Apex Gaming PCs — and big thanks to Nick for the outstanding help!
The builders and engineers are very…
The builders and engineers are very helpful at guiding me through getting my first PC set up how I would need it and were in contact for the entire process from order to delivery
If I could give 0 stars then I would
If I could give 0 stars then I would. They never told me about a down payment that I would have to make after already paying a set price for them to ship me the pc I then emailed them and they said that they would refund my money and have never contacted me since

Respuesta de Apex Gaming PCs
Very helpful…
Very helpful and very open about every process and step of build.
My thoughts on my apex gaming streamer pc
Great performance and run fast perfectly, but the only issue i trying to figured it out the Bluetooth issues to connect my phone on windows 11. overall, it was awesome!
Has been a great experience from start…
Has been a great experience from start to finish
Ultimately I am satisfied with every…
Ultimately I am satisfied with every part of the experience. I do hope you reach out for upgrades annually.
great follow up
It was good until i asked about the GPU…
It was good until i asked about the GPU the guy over the phone told me "GPU's dont have storage" when asking how many GB the GPU had

Respuesta de Apex Gaming PCs
Perfect service
Excellent service great at responding to questions and Brady was very helpful.
I love the communication ❤️
So far the experience has been top tier; I just had an interview with Brady where we ran through my setup, personalized features, and the time it would take to build and ship out. The while process was super easy and I feel pretty confident I'm going to get a class product
Took a while to come in but still a…
Took a while to come in but still a fine purchase
I have place a weekly deal order and…
I have place a weekly deal order and realize that i can get the ready to ship model for the same price (with the discount code would be little cheaper) i contact the customer service within 30 mins. They said it can't be cancel even thought it is only 30 mins, the system don't even confirmed the order was build or anything yet. I escalate the issue to their customer service supervisor and only to be told i need to wait for a week for them to discuss it with their controller. This in non sense, the system don't even process the order yet. It have been 30 mins of order. Moreover, the 2 hours cancellation policy is not apply on weekly deal. I'm totally understand if the unit is already confirmed and proceed to being build. But i had contact customer service within 30 mins of placing the order!!! This is my very first gaming PC and i feel like the company tied customer hand and don't allow the change/cancellation even they have that policy that they only allow certain type of customer to utilize!

Respuesta de Apex Gaming PCs
This is my first time and it was easy to do.
As I can see and have experienced from Brandon Walker and Brady Pitre Apex takes the time to know what sort of thing you want to get from your PC. No pushing anything just great recommendations if you choose them to help try and make the PC your looking for.
Good tech support service
After I was able to talk to a representative over the phone they were great to help me install their sag bracket it was simple, but I will say since there sag bracket is their own brand they might want to include installation instruction.

Respuesta de Apex Gaming PCs
Best PC help I've every gotten
Robert gave me fantastic step-by-step instructions and guided me through the entire process of changing out my front cooling fans, and everything went perfectly! To boot, that was my first time going inside a machine in about 20 years...I had zero confidence going into it, but I trusted in Robert's expertise, and that made me confident to get the job done.
We were dealing with very intricate cable management, which required cutting many small zip ties hidden throughout the wiring. So, to me it was pretty complex.
It is SO MUCH BETTER than having to take it in to a shop, go without a machine for a couple days, and pay a couple hundred dollars for labor. And, I've gotta admit, the new system for getting tech support by requesting phone calls is way more convenient than it used to be. So, APEX is winning from wall-to-wall.
They have the best customer service…
They have the best customer service I've found from any company they mad a mistake with the shipping numbers and they were right on it they were doing everything in there pwer to correct it they were so quick and kind honestly couldn't have chose a better company
So far everything has been great
So far everything has been great. Brady (System Engineer) with Apex has been meticulously walking me through my system wants, requirements and recommendations ensuring i will be left completely satisfied in the end product. Happy thus far with this company support system that also includes the online chat functionality which is helpful as well. Thanks Brady!
Apex gaming PC…you guys really outdone…
Apex gaming PC…you guys really outdone yourself with this PC. I absolutely love it. Everything about it is AWESOME. The lights,graphics. Everything. Only thing I noticed is a little Bent in one of the metal plates. Other than that! I LOVE IT.
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