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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My Caple taps order arrived promptly and very securely packaged. They were the cheaper than all other sites that I had looked at for these specific mixer tap. Very happy with purchase and overall shop... Ver más

Valorada con 5 estrellas sobre 5

This site was recommended by MSN which spotted the product we were about to buy somewhere else at £90 less on Appliance House. The two garden chairs and table were excellent quality and delivery wi... Ver más

Valorada con 5 estrellas sobre 5

Outstanding company!! Easy to navigate website with some of the lowest prices on the Internet. Was constantly kept updated on my order which was delivered the next day which is pretty impressive for... Ver más

Valorada con 5 estrellas sobre 5

Absolutely faultless service, i emailed a question & was emailed back super quick. They were the cheapest price for the sink i purchased & arranged super quick delivery, by a great courier too, who gi... Ver más

Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

At Appliance House, we are your one-stop destination for all things kitchen-related, specializing in a comprehensive range of products that elevate the heart of your home. Our extensive selection encompasses top-tier appliances, ranging from ovens, hobs, fridges, and freezers to washing machines, tumble dryers, kitchen sinks, taps, lighting, ducting, and innovative Quooker taps and pop-up sockets. With a rich history dating back to our establishment in 2008, our years of experience have positioned us as industry leaders, allowing us to provide unparalleled product advice on a diverse array of kitchen essentials. In 2019, we ventured beyond the kitchen, expanding our offerings to include an impressive array of sports watches, fitness trackers, smart home products, and cutting-edge hiking GPS systems. At Appliance House, customer satisfaction is our priority. Our dedicated team is always ready to address any inquiry, ensuring exceptional customer service. We take pride in our extensive stock, holding thousands of products in partnership with renowned appliance brands. Regular updates to our product range guarantee that you have access to the latest and most efficient innovations. With a commitment to efficient service, we leverage quick and reliable delivery partners, ensuring that your order is tracked and handled with care throughout its journey to your doorstep. Choose Appliance House for a seamless blend of quality, innovation, and outstanding customer support.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,7

Todas las opiniones

(6857)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Product was out of stock but I was informed immediately and kept up to date until dispatched, pleased with product, great service

24 de abril de 2025
Valorada con 5 estrellas sobre 5

Excellent

Easy website and safe purchasing. I bought a swingseat that came from the manufacturer. Excellent communication about delivery, which was also very quick.

22 de abril de 2025
Valorada con 1 estrellas sobre 5

Bought an item on the 31st of March

Bought an item on the 31st of March, still haven’t received it. After chasing them through emails, the similar reply comes every time, that someone will get back to you as they had to order the item from the main supplier or someone will get back to you with the delivery date. Unfortunately nobody ever got back to me. Requested a refund, did it over the phone, been told to do it over the email, did that, unfortunately no refund or any response. Almost a month later no item, no refund or any communication whatsoever. Worst customer service I ever received and would not recommend to anyone.

31 de marzo de 2025
Opinión espontánea
Logotipo de Appliance House

Respuesta de Appliance House

Hi Indre,

Thank you for your feedback, and we sincerely apologise for the experience you have had.
When you placed your order, we were initially advised by our supplier, Franke, that the item was discontinued. However, after further investigation, it was confirmed that the item was not discontinued but simply out of stock. This confusion unfortunately caused a delay in the dispatch of your order.

We deeply regret that we did not communicate these updates to you promptly and that your refund request was not handled in a timely manner. This is not the level of service we aim to provide, and we are taking steps to ensure better communication and quicker resolution processes in the future.

Your feedback is extremely valuable to us, and we are very sorry for any inconvenience and frustration this has caused.

Regards,

Valorada con 5 estrellas sobre 5

Belfast sink stainless steel

Belfast sink stainless steel , I was pleased that the new sink had the same dimensions as the original biscuit one..
And it did not have the waste bulge on the bottom.. so once I can extract my old biscuit sink I can just slide in the new steel version..nice sensible design..

17 de abril de 2025
Valorada con 5 estrellas sobre 5

I bought a Caple column freezer

I bought a Caple column freezer. Very hard to find the size I needed, but Appliance House had the perfect one. The first time I have both bought from them or a Caple product. First class service kept updated order to delivery. The Caple freezer is good quality and worth the cost it came with easy to follow fitting instructions and booklet.

15 de abril de 2025
Valorada con 5 estrellas sobre 5

Top marks!

Great website, great customer service when I enquired about delivery (thank you Alistair) and product exactly what I was looking for. I will definitely be back. Thank you.

11 de abril de 2025
Valorada con 5 estrellas sobre 5

The experience was good

The experience was good. Loving my quooker tap. Does away with the need for a kettle, at a good price and with prompt free delivery.
Would recommend overall.

13 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The description of the product was…

The description of the product was sufficiently detailed to enable me to make an informed choice whether or not to buy. Further, it did not mislead.
The website was easy to navigate to enable me to make the purchase.
Timely arrival of the product
I like the actual product. The chairs are comfortable.
The only minor criticism is that the product was described as a sofa on the delivery note and this caused confusion with the delivery men. It was not a sofa but two garden chairs.

7 de abril de 2025
Valorada con 5 estrellas sobre 5

We ordered the wrong fridge freezer

We ordered the wrong fridge freezer. When we received it and realised the mistake, it only took a phone call and an email to have it picked up, and we got our money back (with £80 deducted for the return cost). No hassle.

3 de marzo de 2025

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