bedbathntable.com.au Opiniones 

Unsure why this store things it's 1990 still. Ordered item 2 weeks ago, still hasnt been shipped yet, can't cancel because the order is confirmed. Apparently the best thing I can do is wait for the item to arrive then drive 30 minutes to the store to return it. Do not recommend unless you have half your life to wait for them to pull finger and get things out the door

I’ve brought many items from
Bed , Bath and Table . I’ve brought towels that are high quality and bamboo sheets , that are great quality as well . I’ve always had fantastic customer service from my local store in Melton woodgrove shopping centre.

I am extremely disappointed with my first (and last) experience with Bed Bath & Table. I purchased new bedding for over $300 and, after following the care instructions exactly, the quilt cover and pillowcases were ruined after the very first gentle wash. The colour faded in patches and looks as though bleach had been spilled on it – before I had even put it on the bed.

When I contacted customer service, they immediately dismissed it as “external product contact” (such as benzoyl peroxide or bleach) and refused to take responsibility. This explanation was completely incorrect – I don’t use fabric softeners, I don’t use bleach in my washing machine, and the bedding had never even been used before washing. Instead of standing by their product or offering a resolution, they placed the blame on me, the customer.

For a company that claims to pride itself on quality, this is incredibly poor service. I have shopped at Adairs for years and never once had a product fall apart like this. Unfortunately, Bed Bath & Table not only sells poor-quality products but also refuses to support their customers when issues arise.

I will never purchase from them again, and I strongly recommend others reconsider before wasting their money here.

Terrible quality linen sheets. Do not purchase.

The worst rudest service Ihave EVER experienced . Outrageous! I went to Malvern central and bought $220 worth of towels etc , as I have a new bathroom. The girl who served me Saturday was fabulous and understood I was returning some colours , depending on what worked. Went back 24 hours later “manager” looked up profile , I had left receipt in other bag ! All listed on system showed banking details of payment on phone. No. I had to go home and find receipt ! I did and returned. Reluctantly and with an aggressive attitude she did it wanting to know why I'm returning it . Anyhow as I give her my card , she says that’s not the card. Yes it is, no not the card. Eventually she realises it is the card , then tells me don’t be aggressive Is she kidding ? Then asks to check my signature on card. I had to enter a pin so she didn’t need to see my signature on card! I explained she didn’t need to check my signature. Every step was ridiculous just intent on being difficult . She was angry I said no to signature and she responded saying go have your tantrum somewhere else. I was horrified. A friend returned something earlier in week without receipt and without an issue. She told me she a liar ! No she’s a lawyer ! Never again.

Only received part of my order. The base sheet of a King size sheet set. I have contacted customer services twice a d have not heard from them since 16 September. It seems I am not the only customer who has experienced this. How is this company allowed to get away with ripping off their customers?

Usually I'm the first Karen to throw down a bad review when I'm upset with poor quality items. I've received all my items & I LOVE THEM ALL. I won't disclosed what I've purchased as I want the stock availability as I've decided I need 2 in every room now. Thank you!!!!

I ordered 8 items and they only delivered 5 items. The 3 remaining items are worth over $800 and they are just sending me automated replies, no customer service.

I will never buy from them online again.

Terrible comms and shipping times

How can it take so long to ship a package? I've ordered stuff from Temu that comes from China that arrives to NZ before these clowns have even put it in a courier bag

I am so disappointed with bed bath n table customer service and online ordering experience. Called the store and wrote an email of the problem with my order not delivered in full. Never heard back and it’s been over two weeks. Well I paid in full why do you deliver order not in full? Extremely upset and disappointed. I liked your collection but I will never buy ever from you.

Worst online shopping experience I have ever had. Incredibly slow. I would never use their online shopping service again.

Very disappointed with quality and service. Have 2 king size doona covers, both have now shrunk despite being washed according to instructions. 1 is 17 months old, the other 15 months. I have a third cover from elsewhere. This means that each cover has been washed and used about 12 times, yet yesterday BBT customer service informed me that "With this in mind, the nature of our range means that, with regular use in the home, there may be an inevitable decrease in performance over the lifespan of a product, as general wear and tear occurs". So about 12 uses each and my covers are for the bin? So long BBT.

Shocking quality AND difficult to obtain a refund for poor quality products. I had difficulty obtaining a refund for a soap dispenser of which the surface began to disintegrate after a couple of months and they are currently refusing a refund for a $210 fitted sheet that split with normal use after a few months of sporadic usage. AVOID!!

Free shipping is a scam. They put the shipping cost as $0 in the cart .. but sneakily add the shipping amount to the total anyway.

You have to physically total the items in your cart yourself. Then you'll find out they are secretly charging you more.

Faulty slippers fell apart after 2 intermittent days use. Was accused of putting near a heat source when I took them in. Out heat source is in the roof! Only offered replacement of same crappy slippers or a store credit which I do not want as I want to buy slippers for my daughters birthday which was back in Feb. I am still awaiting my refund to date. Under the consumers guarantee act I'm entitled to this. Pay back my money Bed Bath & Table Queensgate Lower Hutt NZ!

Sold very poorly manufactured cushions which fell apart. One after 1 week and the other after 6 months of seldom use. Manager at store treated us rudely in store and refused exchange or refund, even with the store receipt. Cheap customer service and expensive poorly manufactured products.

I placed an order for Christmas decorations on 1 December. I received a notification that the order was with the courier on 7 December. After a few weeks I contacted the courier who advised they have not receive instructions from Bedbathntable to collect. The good are still with Bedbathntable and after logging multiple customer enquiries and getting absolutely no response I have sadly accepted that the goods are unlikely to arrive and I will also not receive a refund. Very disappointed and just hope people read the multiple negative reviews before purchasing from this company who do not deliver, no refunds for goods not received and do not reply to customers. DO NOT buy from this company!! EVER!!!!

Website noted delivery would take 11-14 days.
I contacted the company multiple times to ask for an update. Through the website twice, via email, via facebook and via instagram. No response to ANY request for an update.
Delivery ended up taking 7 weeks.
Products were for christmas and are now redundant.
I have had better service and faster delivery from companies in China.
An absolute joke.

It’s been 14 days since I’ve placed my order. 7 days ago I sent a customer support ticket because the shipping is saying “pickup requested” (and it still does) I received no response. I sent another support ticket in around 2 days ago, no response. Christmas is near and the package is no where in sight.

Edit: It has been 20 days and I have not received my order, nor has customer support responded.

Edit 2: It has now been roughly 32 days

Terrible customer service from Phoebe the Ballarat store manager when trying to return a faulty item within 3 days of purchase - refused a refund - rude obstinate and embararrsed us in front of customers