Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us... Ver más
Localización
Cambiar localizaciónUnit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB
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Salesperson had good knowledge of mattresses I was interested in. Initially I had to lie down in my sleeping position whilst a machine checked the mattress firmness most suited to me. This was really... Ver más
We were very pleased with the whole experience .reception in store and the quality of the product.the delivery and overall general service I say again we are very pleased
the staff at the Castleford branch [ especially Jim] were extremely helpful as we had to change the order twice and they went to great lengths to ensure we got the correct products.
Información sobre la empresa
Sobre Bensons For Beds - Castleford
Escrito por la empresa
Información de contacto
Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Reino Unido
- 1977558010
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10/10
So pleased with the service I got from the pontefract store at Freeport’s he showed me everything , I was put on the bed to feel the difference between the soft to the extra firm . I bought the mattress in my price range and the service 10/10

Respuesta de Bensons For Beds - Castleford

Respuesta de Bensons For Beds - Castleford
Helpful staff and delivery time and…
Helpful staff and delivery time and service staff.

Respuesta de Bensons For Beds - Castleford
Excellent experience throughout
Excellent experience throughout. Helpful and attentive store staff (Castleford Junction 32), people on phones were very good as we rang to delay delivery, the two men that delivered and built the bed were really efficient and polite. A five-star experience all round, would recommend Bensons to everyone!

Respuesta de Bensons For Beds - Castleford
Went to a different Bensons store & was…
Went to a different Bensons store & was a different experience. We were spoken to as & when we needed not chased around the store. Keiran offered to show us the bed that helps tell which mattress you need, we wasn't offered this in another store. We had a great shopping experince & quite surprised at how quick delivery could be made

Respuesta de Bensons For Beds - Castleford
Great service from start to finish bed…
Great service from start to finish bed bought with matteress at castleford store excellent service in store highly recommend , delivery and service building the bed was excellent, quality of products is brilliant beautiful quality

Respuesta de Bensons For Beds - Castleford
From the moment we went into the store…
From the moment we went into the store at Glasshoughton Jim gave us 5star customer service to advising us on the best bed for us and pillows. The communication and follow up on the delivery date time etc was perfect all went according to plan and Nick and Steven were a credit to your company even helped me out my pictures back up on my staircase that were taken down to get the mattress upstairs thank you everyone I will recommend you to my friends and family 🏅🏅🏅

Respuesta de Bensons For Beds - Castleford
Amazing staff and amazing hospitality
Amazing staff and amazing hospitality

Respuesta de Bensons For Beds - Castleford
Arrived on time very professional…
Arrived on time very professional curious and polite tidy and clean excellent

Respuesta de Bensons For Beds - Castleford
First Rate Experience
From the first time we entered Bensons for beds in Freeport the staff Steve and Kieran were friendly and helpful, allowing us to wander assessing our choices before we sought their advice and knowledge, We then left to consider and returned the week later. It was Kieran we saw this time who was very helpful and we chose the divan we wanted. The delivery was on schedule and having been informed regularly of the orders status, two drivers delivered on the exact time and day, they were Jamie and Steven and again went out of their way to be friendly and careful in our home. All in all doesn't get much better than this in this day and age where customer service is lacking or non existent, thank you Bensons

Respuesta de Bensons For Beds - Castleford
Excellent
Excellent, Jude very informative, very pleasant, not pushy, lovely experience

Respuesta de Bensons For Beds - Castleford
Transparent verbal information at time…
Transparent verbal information at time of purchase. Advised as purchased product assembly, delivery charge was free. Charge for delivery was made.

Respuesta de Bensons For Beds - Castleford
Great service from buying in the shop…
Great service from buying in the shop until delivery 👍

Respuesta de Bensons For Beds - Castleford
Great staff and amazing treatment.
Great staff and amazing treatment.
From the sales person to the delivery staff all was great.
From our first experience Steve at the Castleford store was brilliant. Helped us in every way. The whole experience was so easy. The quality of the mattress is outstanding and the bed itself is first class.

Respuesta de Bensons For Beds - Castleford
Great experience
The staff in the shop were knowledgeable and informative, we were not rushed into a purchase but given time to select the mattress we wanted. Delivery was delayed by manufacturing problems but we were kept informed and a new delivery date given an stuck to. Delivery staff contacted me to tell me a delivery time. And they delivered into the bedroom as requested. Spot on team

Respuesta de Bensons For Beds - Castleford
Staff very helpful and very…
Staff very helpful and very knowledgeable

Respuesta de Bensons For Beds - Castleford
We were given the time to make the…
We were given the time to make the decision without being pressured.

Respuesta de Bensons For Beds - Castleford
Great service
Service was great from first ordering.Guy who served us was very helpful and had a lot of time to make sure we was ordering the correct bed,
Very helpful but a Wakefield Rugby fan lol

Respuesta de Bensons For Beds - Castleford
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