Good service from going into the store to choose my bed.Kept up to date on the progress of my bed by the manufacturers.Given a delivery date.Van drivers notified me of arrival time on the day of my de... Ver más
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Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB
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Good service from going into the store to choose my bed.Kept up to date on the progress of my bed by the manufacturers.Given a delivery date.Van drivers notified me of arrival time on the day of my de... Ver más
La empresa ha respondido
Great customer service from the staff in the shop ( Steve) talked us through lots of mattresses and we finally picked one, looking forward to a better nights sleep 😴 Thank you for your help & advic... Ver más
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Buying the bed at Junction 32 retail park was excellent. Kieran the salesman was excellent, friendly and helpfull but the delivery guys not so much. Virtually threw the bed into the house, l was told... Ver más
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The salesman Jim at Castleford was informative but not pushy. We were able to take our time in trying the mattresses, narrowing down our preferences. We must have been about 90 minutes trying then spe... Ver más
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Escrito por la empresa
Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Reino Unido
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Excellent experience throughout. Helpful and attentive store staff (Castleford Junction 32), people on phones were very good as we rang to delay delivery, the two men that delivered and built the bed were really efficient and polite. A five-star experience all round, would recommend Bensons to everyone!

Respuesta de Bensons For Beds - Castleford
Went to a different Bensons store & was a different experience. We were spoken to as & when we needed not chased around the store. Keiran offered to show us the bed that helps tell which mattress you need, we wasn't offered this in another store. We had a great shopping experince & quite surprised at how quick delivery could be made

Respuesta de Bensons For Beds - Castleford
Great service from start to finish bed bought with matteress at castleford store excellent service in store highly recommend , delivery and service building the bed was excellent, quality of products is brilliant beautiful quality

Respuesta de Bensons For Beds - Castleford
From the moment we went into the store at Glasshoughton Jim gave us 5star customer service to advising us on the best bed for us and pillows. The communication and follow up on the delivery date time etc was perfect all went according to plan and Nick and Steven were a credit to your company even helped me out my pictures back up on my staircase that were taken down to get the mattress upstairs thank you everyone I will recommend you to my friends and family 🏅🏅🏅

Respuesta de Bensons For Beds - Castleford
Amazing staff and amazing hospitality

Respuesta de Bensons For Beds - Castleford
Arrived on time very professional curious and polite tidy and clean excellent

Respuesta de Bensons For Beds - Castleford
From the first time we entered Bensons for beds in Freeport the staff Steve and Kieran were friendly and helpful, allowing us to wander assessing our choices before we sought their advice and knowledge, We then left to consider and returned the week later. It was Kieran we saw this time who was very helpful and we chose the divan we wanted. The delivery was on schedule and having been informed regularly of the orders status, two drivers delivered on the exact time and day, they were Jamie and Steven and again went out of their way to be friendly and careful in our home. All in all doesn't get much better than this in this day and age where customer service is lacking or non existent, thank you Bensons

Respuesta de Bensons For Beds - Castleford
Excellent, Jude very informative, very pleasant, not pushy, lovely experience

Respuesta de Bensons For Beds - Castleford
Transparent verbal information at time of purchase. Advised as purchased product assembly, delivery charge was free. Charge for delivery was made.

Respuesta de Bensons For Beds - Castleford
Great service from buying in the shop until delivery 👍

Respuesta de Bensons For Beds - Castleford
Great staff and amazing treatment.
From the sales person to the delivery staff all was great.
From our first experience Steve at the Castleford store was brilliant. Helped us in every way. The whole experience was so easy. The quality of the mattress is outstanding and the bed itself is first class.

Respuesta de Bensons For Beds - Castleford
The staff in the shop were knowledgeable and informative, we were not rushed into a purchase but given time to select the mattress we wanted. Delivery was delayed by manufacturing problems but we were kept informed and a new delivery date given an stuck to. Delivery staff contacted me to tell me a delivery time. And they delivered into the bedroom as requested. Spot on team

Respuesta de Bensons For Beds - Castleford
Staff very helpful and very knowledgeable

Respuesta de Bensons For Beds - Castleford
We were given the time to make the decision without being pressured.

Respuesta de Bensons For Beds - Castleford
Service was great from first ordering.Guy who served us was very helpful and had a lot of time to make sure we was ordering the correct bed,
Very helpful but a Wakefield Rugby fan lol

Respuesta de Bensons For Beds - Castleford
Jim the in store assistant was very good and helpful. He phoned when he said he would and got me a great deal.

Respuesta de Bensons For Beds - Castleford
The delivery team (Andy and Andy) were professional and friendly. Could not have asked for more

Respuesta de Bensons For Beds - Castleford
Well informed about the products. Very happy with the service provided

Respuesta de Bensons For Beds - Castleford
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