Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us... Ver más
Localización
Cambiar localizaciónUnit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Salesperson had good knowledge of mattresses I was interested in. Initially I had to lie down in my sleeping position whilst a machine checked the mattress firmness most suited to me. This was really... Ver más
La empresa ha respondido
We were very pleased with the whole experience .reception in store and the quality of the product.the delivery and overall general service I say again we are very pleased
the staff at the Castleford branch [ especially Jim] were extremely helpful as we had to change the order twice and they went to great lengths to ensure we got the correct products.
Información sobre la empresa
Sobre Bensons For Beds - Castleford
Escrito por la empresa
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Información de contacto
Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, Reino Unido
- 1977558010
4,8
Excelente
354 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Friendly sales person
Friendly sales person. Knowledgeable and answered any questions
16 de febrero de 2026
Respuesta de Bensons For Beds - Castleford
We're happy to hear that our salesperson was friendly and knowledgeable, and answered your questions! We appreciate your positive feedback.
Good advice by helpful & friendly salesperson
Good information, very helpful and friendly
8 de febrero de 2026
Respuesta de Bensons For Beds - Castleford
We are so happy to hear that you found our information helpful and our team friendly! We appreciate your positive feedback.
Great service from Bensons
When we first went in the store the staff were helpful explaining what the main difference between the beds and checked what we needed in a friendly no pressure way.
16 de febrero de 2026
Respuesta de Bensons For Beds - Castleford
We're happy to hear that our staff were helpful in explaining the differences between the beds and checking your needs in a friendly, no-pressure way. Thank you for your positive feedback.
Third mattress we have got from them…
Third mattress we have got from them all the same and same price and quick delivery
27 de junio de 2025
Respuesta de Bensons For Beds - Castleford
We're happy to hear that you are pleased with our mattresses, consistent pricing, and fast delivery service. Thank you for your continued support!
- Jessica at Team Bensons
friendly helpful salesman at Castleford…
friendly helpful salesman at Castleford Everything arrived in good time friendly helpful delivery men
5 de febrero de 2026
Respuesta de Bensons For Beds - Castleford
We're happy to hear that you had a positive experience with our friendly and helpful team members and that everything arrived in good time. Thanks for the feedback!
A friendly experience
Friendly staff, made to feel at ease, lots of choice, knowledgeable staff gave me plenty of help to pick the right bed and mattress.
9 de febrero de 2026
Respuesta de Bensons For Beds - Castleford
We're happy to hear that our friendly and knowledgeable staff made you feel at ease and provided plenty of help to pick the right bed and mattress.
We recently visited the Benson’s Bed…
We recently visited the Benson’s Bed outlet at Castleford Junction 31 and purchased a mattress. The experience was fantastic thanks to Jude, who was the only member of staff there at the time. She was incredibly kind, friendly, and professional, answering all of our questions with patience and a smile. Everything went smoothly and we felt very well looked after. Outstanding service — highly recommended.
3 de febrero de 2026
Respuesta de Bensons For Beds - Castleford
We're happy to hear that you had a fantastic experience at our Castleford store. It's great to know that you felt well looked after and that everything went smoothly. Thank you for your positive feedback!
Respuesta de Bensons For Beds - Castleford
We appreciate your positive feedback! We're so glad you enjoyed our product and found our staff great; it means a lot to us.
Thanks again for your support—it means a lot!
Megan at Customer Care
Respuesta de Bensons For Beds - Castleford
Thank you for your 4 star review John! We’re so glad you found our team helpful, knowledgeable, and pressure‑free — that’s exactly the experience we aim to give every customer.
Come back and visit us anytime!
Megan at Customer Care🌟
Great service, very courteous.
Good experience from purchase to delivery.
28 de enero de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Castleford
We're happy your experience was good, from your purchase to when it was delivered! Thank you for letting us know,
Megan at Customer Care
Your team were very good in detail with…
Your team were very good in detail with everything we need from them
23 de enero de 2026
Respuesta de Bensons For Beds - Castleford
We appreciate your feedback and are so glad to hear our team was very detailed and met your needs. Thanks for taking the time to share.
Benson fo beds
From the care and attention in store to select the correct mattress and bed for myself and my wife to the delivery team keeping you informed on the time it would arrive to the delivery guys who delivered and
built the bed
Top class service
23 de enero de 2026
Respuesta de Bensons For Beds - Castleford
We're happy to hear that you and your wife received top-class service! It's great to know that you were well-cared for, from selecting your mattress to the delivery and setup. Thank you for sharing your positive experience.
Respuesta de Bensons For Beds - Castleford
We appreciate you sharing that our staff was patient and helpful! We are so happy you had a positive experience with us.
Very easy porcess
Very easy process deciding which bed and mattress would be ideal for me. Was kept updated throughout the process, delivery was on time and quick.
12 de enero de 2026
Respuesta de Bensons For Beds - Castleford
We're so glad the process of choosing your bed and mattress was easy, and that the delivery was prompt. We appreciate you sharing your feedback.
Respuesta de Bensons For Beds - Castleford
We appreciate your feedback. We'll work on providing helpful assistance without being too forceful in our approach.
Great Experience
I had a great experience with the team at Bensons for Beds.
When I visited the shop, Judy, the manager, took the time to explain the features of the different beds and mattresses, which made me feel confident in choosing the best option for my needs.
The delivery team was brilliant. I was able to track the delivery, and I also received a call from the driver about half an hour before the scheduled time to let me know they were on the way.
The delivery itself was smooth, and Michael and Chris were very friendly and professional.
17 de enero de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Castleford
We're happy to hear that you had a great experience with our team. It's wonderful that the manager took the time to explain the features of the different beds and mattresses, which made you feel confident in choosing the best option for your needs. We're also glad the delivery team was brilliant and the delivery itself was smooth.
Great experience
We received a warm welcome from Keiran who was informative and helpful. Not pushy which we liked. Gave us plenty of time to decide. A 10 out of 10 sales person.
We would definitely buy from Bensons again.
13 de enero de 2026
Opinión espontánea
Respuesta de Bensons For Beds - Castleford
We're happy to hear that you felt welcomed and well-informed! It's great that you appreciated the no-pressure approach and the time to decide. We appreciate your feedback and are glad you'd shop with us again.
The lady was so patient and went…
The lady was so patient and went through everything with us, very professional too.
15 de enero de 2026
Respuesta de Bensons For Beds - Castleford
We're happy to hear that our professional staff was patient and thorough with you. We appreciate your positive feedback and are glad you had a good experience.
enjoyable visit
the staff were friendly and helpful.They knew which sort of mattress we were looking for and showed us the examples on the shop,making the visit enjoyable ans successful.
10 de enero de 2026
Respuesta de Bensons For Beds - Castleford
We’re delighted to hear our team made your visit enjoyable and helped you find the perfect mattress with expert guidance. Thank you for your positive review – Lauryn at Customer Care 💜
Great!!!
Friendly, knowledgeable staff who didn't pressurise me at any time during my purchase.Excellent
11 de enero de 2026
Respuesta de Bensons For Beds - Castleford
We appreciate your positive feedback! We're happy to hear that you found our staff knowledgeable and friendly and that you felt no pressure during your purchase. Thank you for your positive review – Lauryn at Customer Care 💜
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.