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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I changed my mind on two separate occasions, for a different style of flooring. My fault totally! 🤷‍♀️ The lady over the phone was so helpful and so efficient. She amended my first order giving a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Dreadful experience, the flooring was very nice and good value for money, but the problem is the courier service DX express that is used. They lied about attempted delivery when we were at home all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was really nervous about purchasing a roll of felt backed vinyl online as so many of the websites had awful reviews / red flags of either 5 star or 1 star reviews only. However needed an affordable... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We live in a very remote area, which means that we regularly have delivery problems. But once I contacted them as my delivery was late they were excellent and couldn't do enough to sort out where my... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de pisos
  2. Tienda para la reforma del hogar
  3. Diseñador de interiores
  4. Proveedor de suelos de madera y laminados

Escrito por la empresa

Best4Flooring is an E-commerce flooring retailer. Orders accepted online 24/7.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

351 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 83% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great price

Great price, gorgeous flooring, packaged perfectly, quick and easy collection.

7 de abril de 2026
Opinión espontánea
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Respuesta de Best4Flooring Ltd

Thank you for your great feedback! We’re really pleased to hear you’re happy with the price and the quality of the flooring, and that collection was quick and easy. We appreciate your support and hope you enjoy your new flooring!

Kindest Regards
Best4Flooring

Valorada con 5 estrellas sobre 5

I changed my mind on two separate…

I changed my mind on two separate occasions, for a different style of flooring.
My fault totally! 🤷‍♀️
The lady over the phone was so helpful and so efficient. She amended my first order giving a refund within 3 days. The second time I changed the colour, but same pattern. Just in time, before the flooring had been dispatched.
She was incredibly helpful. I found this company to be most professional.

14 de abril de 2026
Opinión espontánea
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Respuesta de Best4Flooring Ltd

Hi Jacquie

Thank you so much for your kind words and for taking the time to share your experience!

We’re really pleased to hear our team was able to help you through the changes to your order smoothly. We completely understand that decisions can change, and we’re glad everything was handled quickly, including the refund and final amendment before dispatch.

Your feedback about our service and professionalism means a lot, and we’ll be sure to pass your lovely comments on to the team. Enjoy your new flooring, and thank you again for choosing us!

Kindest Regards
Best4Flooring

Valorada con 5 estrellas sobre 5

Purchased flooring for bathroom and…

Purchased flooring for bathroom and kitchen. Great quality and design, delivery prompt.

9 de abril de 2026
Opinión espontánea
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Respuesta de Best4Flooring Ltd

Hi Helen

Thank you for your great feedback! We’re really pleased to hear you’re happy with the quality and design of the flooring for your bathroom and kitchen, and that delivery was prompt. We appreciate your support and hope you enjoy your new floors for years to come!

Kindest Regards

Valorada con 5 estrellas sobre 5

Excellent

Excellent service

5 de abril de 2026
Opinión espontánea
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Respuesta de Best4Flooring Ltd

Thank you for your feedback! We’re really glad you were happy with the service and appreciate you taking the time to share it.

Kindest Regards
Best4Flooring

Valorada con 1 estrellas sobre 5

Dreadful experience

Dreadful experience, the flooring was very nice and good value for money, but the problem is the courier service DX express that is used.
They lied about attempted delivery when we were at home all day. They promise they are due to deliver your item and then don't show up, I had to stay at home for 4 days waiting for delivery eventually turned up a week after initial estimated delivery date.
Off putting experience would rather pay a little more and shop locally in future to avoid stress and being lied to.
If company use DX delivery AVOID

8 de abril de 2026
Opinión espontánea
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Respuesta de Best4Flooring Ltd

Thank you for taking the time to share your feedback, and we’re really pleased to hear you were happy with the flooring itself and found it good value for money.

That said, we’re very sorry to hear about the issues you experienced with the courier service and the delays to your delivery. We understand how frustrating and inconvenient it is to wait in for deliveries that don’t arrive as expected

While we don’t directly control the courier’s day-to-day operations, we absolutely take this kind of feedback seriously and will be passing your comments on to them

Kindest Regards
Best4Flooring

Valorada con 5 estrellas sobre 5

Good website easy to order quick…

Good website easy to order quick delivery very good service and very happy with product and well imformed at every stage from order to delivery

8 de abril de 2026
Opinión espontánea
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Respuesta de Best4Flooring Ltd

Hi Antoine

Thank you for your lovely feedback! We’re really pleased to hear you found the website easy to use, the ordering process smooth, and the delivery quick. It’s great to know you felt well informed at every stage and are happy with the product. We really appreciate your support!

Kindest Regards
Best4Flooring

Valorada con 5 estrellas sobre 5

Best4 flooring delivered the order I requested.

After the moduleo cleaner I ordered was leaking on delivery the second attempt to deliver went well.

19 de marzo de 2026
Opinión espontánea
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Respuesta de Best4Flooring Ltd

Hi Ann,

We don't seem to have received and e-mail back with your order number.
Now that we have this, we can arrange a replacement.

Thank you

Valorada con 5 estrellas sobre 5

Delivery great

Delivery great, no problem even with road being closed. Excellent quality of product, well packaged.

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend

The whole thing was easy, from ordering the flooring, being kept informed of the progress of the order and even having the option to give a preferred delivery date. Everything went smoothly and the delivery arrived on the date requested.

2 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cut our lino to the wrong length

We bought two rolls for two different bathrooms but had them delivered to the same address. Unfortunately, the first issue was that despite being told that both had been delivered in fact one had in fact been delivered. We then had to wait a few more days for the second roll to turn up. When we came to have the second roll laid, we discovered that this company had cut it 25 cm short to what we had ordered. So despite the communication and the product being good, I really cannot recommend this company as how can they get something so fundamental wrong as cutting the piece to the wrong length. Fairly incompetent.

3 de marzo de 2026
Opinión espontánea
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Respuesta de Best4Flooring Ltd

Good afternoon,

Unfortunately, as both of your items had been fitted by the time the complaint was made, we were unable to replace the item. The reason for this is we are unable to for definite if the error was made when cutting and sending out the vinyl, or when fitted by your fitter.

A 10% goodwill refund was applied to your order at the time of complaint.

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, kept up to date on delivery and arrived on time

27 de enero de 2026
Opinión espontánea
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Respuesta de Best4Flooring Ltd

Hi Keith

Thank you for your lovely review! We’re really pleased to hear that ordering was easy, communication was clear, and your delivery arrived on time. We appreciate your feedback and hope to assist you again in the future.

Kind Regards
Best4Flooring

Valorada con 5 estrellas sobre 5

Excellent

Excellent, great service, great value for money.

5 de enero de 2026
Opinión espontánea
Logotipo de Best4Flooring Ltd

Respuesta de Best4Flooring Ltd

Hi Maria

Thank you for your excellent feedback! We’re really pleased to hear you were happy with the service and found it great value for money. We truly appreciate your support.

Kind Regards
Best4Flooring

Valorada con 5 estrellas sobre 5

Great to buy from

Ordered a sample first and then followed up with an order for cushion flooring.
Product was the best price and was delivered on time.
Excellent service from the sales lady who talked me through the online ordering process .

22 de enero de 2026
Opinión espontánea
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Respuesta de Best4Flooring Ltd

Hi Phil

hank you for your wonderful feedback! We’re thrilled that you were happy with the product, pricing, and delivery. It’s great to hear that our team was able to guide you through the ordering process, we really appreciate your support and look forward to helping you again in the future!

Kind Regards
Best4Flooring

Valorada con 5 estrellas sobre 5

Excellent quality

Excellent quality, easy to fit, not long for delivery and carefully packaged and continued delivery updates

Thank you

20 de enero de 2026
Opinión espontánea
Logotipo de Best4Flooring Ltd

Respuesta de Best4Flooring Ltd

Hi Michelle

Thank you for your fantastic feedback! We’re delighted to hear that you’re happy with the quality and ease of fitting, and that the delivery experience met your expectations. We really appreciate your support and look forward to serving you again!

Kind Regards
Best4Flooring

Valorada con 1 estrellas sobre 5

Substandard product

March Update- after 2 months of Best4flooring contacting me to investigate this further (great news, I thought!), they now only chase when I email them, and have only prolonged the constant reminders that they have sold me a faulty product. The damage is visible, and the customer care is poor.
Original January review: I was happy with the delivery, and followed the clear instructions about preparing my room for installation. The sheet vinyl looked fantastic in my kitchen and I had deliberately chosen a hardwearing product with a 7 year domestic guarantee. However within 4 weeks there were cracks/holes in the vinyl. I contacted customer services and they told me I had dropped something heavy (NO- in 5 places? Unlikely, isn't it?), ripped it during installation (NO- I would have taken that up with the fitter) or had laid it on a damaged surface (NO- new screed). Very disappointed by the lack of customer care by Best4flooring. Any product classified as hardwearing and long lasting should last longer than 4 weeks, even if I had danced in high heels on it! Which I had not.

8 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing value and excellent service

Amazing value and excellent service, delivered on time with no hassle, very well packaged with no damage in transit

9 de enero de 2026
Opinión espontánea
Logotipo de Best4Flooring Ltd

Respuesta de Best4Flooring Ltd

Hi Annie

Thank you so much for your kind words! We’re thrilled to hear that you had a smooth experience and that your order arrived safely and on time. We truly appreciate your support and look forward to serving you again soon!

Kind Regards
Best4Flooring

Valorada con 5 estrellas sobre 5

Very speedy delivery …

The flooring is great and as described and was delivered very quickly.

22 de diciembre de 2025
Opinión espontánea
Logotipo de Best4Flooring Ltd

Respuesta de Best4Flooring Ltd

Hi Rob

Thanks so much for your review! We’re glad the delivery was quick and that the flooring met your expectations. Enjoy your new floor!

Kind Regards
Best4Flooring

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