BHP Law Opiniones 

317
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found all the staff at BHP Law to be very professional. Communication skills are excellent they were happy to explain anything if required and acted in a timely manner. They were able to show emp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A very big vote of thanks to Fiona Addison for steering us through our recent house move with efficiency and kindness. Buying and selling houses is always stressful but Fiona majors in reassurance t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is the second time within a year I have used BHP Law Tynemouth and I am pleased to say that once again Fiona Addison provided a faultless service. To echo the many other trust pilot reviews I've... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was referred to BHP Law via the Alzheimer's Society Make a Will Scheme. The Solicitor dealing with my case was Laura Vipond in the Newcastle Office. I found her to be professional, efficient a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios legales
  2. Abogado especializado en transacciones inmobiliarias
  3. Asistencia para el divorcio
  4. Abogado
  5. Notaría
  6. Oficina del Defensor del Pueblo

Escrito por la empresa

BHP Law offer a full range of legal services with offices in Darlington, Durham, Newcastle, Stockton and Tynemouth. Proudly supporting people and businesses since 1835.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

317 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(317)

38 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Smoothie

Fiona provided a smooth, responsive and fast service. Thank you!

31 de agosto de 2025
Opinión espontánea
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Respuesta de BHP Law

Thank you so much for your feedback. We're really pleased to hear that Fiona delivered a smooth and responsive service. If there's anything else we can help with, please don’t hesitate to get in touch.

Best wishes, Katie

Valorada con 5 estrellas sobre 5

Home purchase

Fiona looked after the conveyancing for my daughter and husband’s first property and took time to explain the process in simple terms and great detail. She updated us regularly and ensured a smooth a worry free move. A very professional service from start to finish. Many thanks Fiona.

4 de septiembre de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Dee,

Thank you for your kind words. We’re thrilled to hear that Fiona was able to guide them through their first property purchase. It’s wonderful to know she made the process smooth and worry-free, and kept you well-informed throughout. We’ll be sure to pass on your thanks, she’ll be delighted.

Wishing your family every happiness in their new home.

Best, Katie

Valorada con 5 estrellas sobre 5

Fiona Addison, credit to her firm

I have recently been working along side Fiona Addison, She is a conveyancing Executive and she was really easy to work with and communicated very efficiently. i look forward to working with you in the future.

27 de agosto de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Shannon,

Thank you so much for taking the time to share your feedback. It’s lovely to hear that working with Fiona was such a positive experience.

We’re really looking forward to working with you again soon!

Warm regards, Katie

Valorada con 1 estrellas sobre 5

Praise their service NOT (revisit your…

Praise their service NOT (revisit your Values that you advertise)

Part time solicitors that seem it’s ok NOT to keep you updated about the situation., let alone when they leave and fail to let you know what the situation is or who is taking over your case. Clerical staff that ignore you and cannot even be bothered to inform you when questions are asked, let alone when refunds will be paid. They wonder why you become angry. Customer service and communication needs a massive change immediately.

Avoid. I will be using people back South I know, trust and respect.

26 de agosto de 2025
Opinión espontánea
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Respuesta de BHP Law

Dear Mr Battye,

Thank you for sharing your feedback. We’re sorry to hear that our communication and service did not meet your expectations, this falls short of the standards we strive to uphold and take pride in.

As your concerns are being addressed through our complaints team, it would be inappropriate to comment further in this forum.

With kind regards, Katie

Valorada con 2 estrellas sobre 5

Unsure if I would use again

BHP Law were recommended to me by a friend for a removal from a title deed after a break up. I was informed that paperwork etc… could be completed by myself and a law firm would complete the transfer via the land registry. After having my first appointment with BHP Law and informed of process and cost etc… all was good. This was April/May 2024, I have had maybe two phone calls and three emails from BHP concerning when payments from myself for work carried out will be made. I have made several phone calls and sent several emails regarding the status of my application since last year with no reply, guidance or information in return. I was informed in January 2025 that my application had been submitted and it could take eighteen months due to waiting times with the Land Registry. It has of August 2025 now all been completed and the deeds have been changed. Just left feeling in the dark and uninformed regarding any of the process, I had no information to chase the matter up with the Land Registry… ( no reference numbers, title number ) so therefore could not get and update anywhere for delays or timetable for completion.
I did feel like things were professional and that I would be kept up to date with process in the initial few months of application, but after my bill was paid…. nothing.

22 de agosto de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Kevin,

Thank you for taking the time to share your experience. We genuinely appreciate your feedback and are sorry that the level of communication did not meet expectations during this time.

While delays at the Land Registry are unfortunately common and beyond our control, we fully appreciate how frustrating it can be to feel out of the loop.

Your feedback has been passed on to the team, allowing us to review our processes and help prevent similar issues in the future. If you’d like to discuss this further, please don’t hesitate to contact me directly at  katief@bhplaw.co.uk.

Kindest regards, Katie

Valorada con 5 estrellas sobre 5

Brilliant Service - don’t go anywhere else!

We have been clients of BHP and its predecessors Addamson Dodds and Mitchell Dodds since around 1990 when we bought our very first home. The service has never faltered since that day, and over the last 35 years and this experience has been no exception, in fact it has been exceptional.

Fiona and Tracey epitomise customer service excellence and you should be very proud of that.

I would fully recommend BHP

21 de agosto de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi David,

Thank you ever so much for your wonderful review and for your loyalty over the past 35 years. It’s truly humbling to have been part of your journey since your very first home and we’re delighted to hear that our service has remained consistently exceptional throughout.

Fiona and Tracey will be thrilled to know their dedication has made such a lasting impression, they really do exemplify the high standards we strive for at BHP Law.

We’re incredibly grateful for your recommendation and continued trust. It’s been a real privilege to support you over the years.

Best regards, Kate

Valorada con 5 estrellas sobre 5

Highly recommended

I've recently used BHP law for some conveyancing (a purchase & a sale), & had an excellent experience. Lorna & team worked quickly, were always available to take my calls, & are clearly knowledgeable & professional.

7 de agosto de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Ben,

Thank you so much for your lovely review and recommendation.

Lorna and the team will be delighted to know their responsiveness and professionalism made a real difference. We always aim to make the process as smooth and stress-free as possible, so it’s wonderful to know we delivered on that.

We truly appreciate you choosing BHP Law and hope to support you again in the future.

Best wishes, Katie

Valorada con 5 estrellas sobre 5

Conveyancing review

Used BHP law services for my conveyancing & I couldn't fault them one bit, Professional & understanding from the start, kepted well informed of the progress throughout the sale & purchase of my properties.
They achieved every deadline that was asked of them without any issue.
Special thank you to Tracey & Fiona (Tynemouth branch) for making everything happen as quickly & smoothly as possible. Would highly recommend BHP & would definitely use there services again.

1 de agosto de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Martin,

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you felt supported and well-informed throughout your sale and purchase. That’s exactly the level of service we strive to deliver.

Tracey and Fiona will be thrilled to know their efforts made such a positive impact. We'll be sure to pass on your thanks to them.

We look forward to assisting you in the future, should you need us.

Warm regards, Katie

Valorada con 5 estrellas sobre 5

Tracey Steele kept in regular contact

Tracey Steele kept in regular contact, this made the process much easier.

25 de julio de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Jackie,

Thanks so much for your feedback, it’s wonderful to hear Tracey’s support made a difference!
We’ll be sure to pass this on to her.

Best, Kate

Valorada con 5 estrellas sobre 5

Great service, from a distance!

On recommendation we asked Fiona Addison in Tynemouth for our house purchase in Northumberland while we were miles away. She started work immediately, was both personable and professional, and a pleasure to work with. There were a few glitches along the way, from either end of the chain, with us in the middle. Fiona guided us through and managed to coordinate everything. We would happily recommend her.

12 de junio de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi,

Thank you for taking the time to leave us a review. It’s great to hear Fiona’s efficiency and support helped make a complex process feel that much smoother. We'll be sure to pass on your kind words. She’ll be thrilled!

Should you require anything further, please don't hesitate to contact us.

Best, Kate

Valorada con 5 estrellas sobre 5

Excellent conveyancing service

We engaged the services of Jemma Ebdon and her conveyancing team for the sale of our property and to buying our next home. From the initial meeting and thereafter we found her to be very helpful, knowledgeable, pleasant and professional. She certainly eased the stress of house selling / buying. Nothing was too much trouble and she kept us up to date continuously throughout the the process, we are most grateful! Also Helen Mafham her assistant was very helpful and professional. We would thoroughly recommend this team to anyone looking for conveyancing, we are now very happy in our new home due to them! All the best to BHP in future.
The Sinha’s

19 de junio de 2025
Opinión espontánea
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Respuesta de BHP Law

Thank you so much for your kind review. We’re delighted to hear your feedback.

Jemma and Helen will be thrilled to know they were able to support you through a difficult process and help make everything that little bit easier to navigate. It truly means a lot when the team’s efforts are recognised.

And thank you ever so much for the beautiful flowers - Jemma loves them. Such a thoughtful gesture!

Wishing you all the very best for this exciting new chapter.

Warmest regards, Katie

Valorada con 5 estrellas sobre 5

Jemma and Helen at Darlington are like…

Jemma and Helen at Darlington are like the International Rescue of conveyancing. When everything seemed to be going VERY wrong for us they talked to us and guided through everything keeping us as up to date and informed as possible.

20 de junio de 2025
Opinión espontánea
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Respuesta de BHP Law

Thank you so much for your wonderful review!

We’re thrilled that Jemma and Helen were able to support you during such a challenging time and help bring clarity when it was needed most.

We’ll be sure to pass on your kind words, they’ll be delighted. Wishing you all the very best moving forward.

Best wishes, Katie

Valorada con 5 estrellas sobre 5

BHP Law is a very reliable Law firm.

We engaged BHP Law to represent us in the sale of a shared ownership house. The process started in 2023 and due to a variety of set backs and complications the sale was not completed until today, 19th June! Two years! Throughout the process BHP Law were steadfast in their approach and dealings and were professionally efficient from start to finish.
Any required face to face interaction was always satisfactory and the quality of communication was first class.
I would unreservedly recommend them to anybody who requires a totally reliable Law firm.

David Lowder

19 de junio de 2025
Opinión espontánea
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Respuesta de BHP Law

Thank you so much, David, for taking the time to share your experience. We’re delighted that our team was able to support you right through to completion. Your kind words about our professionalism, communication, and reliability mean a great deal to us.

It’s always rewarding to hear that our commitment made a lasting impression, especially over such an extended period. We'll be sure to share your lovely feedback with everyone involved.

Wishing you all the best for the future. If we can be of any assistance again, you know where we are.

Best, Katie

Valorada con 5 estrellas sobre 5

Fiona was fantastic

Fiona was fantastic and answered all our Queries that come with purchasing a house.
Found Fiona very friendly , polite and knowledgeable about everything give stars is not enough.
All staff from answering the phone were very professional too.

17 de junio de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Richard,

Thank you for your lovely review – it means a great deal to us. We're so pleased to hear that Fiona made your house purchase experience smooth and reassuring. “Five stars is not enough” really made us smile, thank you!

If we can be of any further assistance, please don’t hesitate to contact us.

Best regards, Katie

Valorada con 5 estrellas sobre 5

Legal Conveyancing support

I required legal conveyancing expertise and choose BHP as I had used them previously and they were brilliant. Fiona handled my case and from start to finish undertook all requirements with assurance. Fiona was fantastic to deal with, she responded to all of my questions with speed and knowledge and kept me informed of progress throughout. I would thoroughly recommend BHP and if you have Fiona to act on your behalf you will receive an excellent service. Thank you Fiona!

18 de junio de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Phil,

Thank you so much for your kind words and for taking the time to leave such a glowing review. We're delighted to hear that your experience with Fiona was so positive.

We’ll be sure to pass your lovely feedback on to Fiona - she’ll be thrilled to hear it!

Best, Katie

Valorada con 5 estrellas sobre 5

Exceptional service

We have just had the pleasure of working with Jemma Ebdon at BHP Law in Darlington on the sale of our property. Completion was last Friday.
It was a complex sale with many twists and turns. Jemma’s knowledge, skills and professionalism were so reassuring.
Response times, guidance and efficiency was exemplary. Jemma did everything she could to ensure we were kept informed each step of the way.
I could not recommend her services highly enough. Thank you Jemma

13 de junio de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Jennifer,

Thank you so much for your thoughtful feedback, we truly appreciate it. Providing exceptional client service is our priority, and Jemma’s expertise and dedication embody that commitment.

Your recommendation means a great deal to us, and we’re delighted that she was able to support you through the complexities of the sale.

We sincerely appreciate you taking the time to share your experience.

Best regards, Katie

Valorada con 5 estrellas sobre 5

Excellent professional service.

From being given the contact for BHP Law we were given a efficient, professional and immediate service for the conveyancing of our sale. Jemma who was our main contact was a wonderful calming influence during what at times could be a difficult process due to outside influences. Her courteous friendly and very professional manner was a amazing. We always felt she had complet control of the conveyancing process along a practical knowledgeable approach to any issues that arose.

13 de junio de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Malcolm,

Thank you for your wonderful feedback, we truly appreciate it. We are delighted to hear that Jemma was able to guide you through the conveyancing process with confidence and care.

Your kind words mean a great deal to us, and we’re thrilled that Jemma was able to provide the reassurance and expertise you needed.

Thank you again for taking the time to share your experience.

Best regards, Katie

Valorada con 5 estrellas sobre 5

Brilliant

Wow! Fiona in the Tynemouth office is the most amazing solicitor ever. She made sure my sale and my purchase went seamlessly. She is so thorough, professional and kind. Highly recommend and if I could give ten stars I would!! Debbie

13 de junio de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Debbie,

Thank you for taking the time to share your kind feedback. We truly appreciate it.

We’re delighted Fiona ensured a seamless experience for your sale and purchase.

Her professionalism and kindness reflect our commitment to exceptional service, and your high recommendation means a lot to us.

Please don’t hesitate to reach out if there's anything else we can assist you with.

Best regards, Katie

Valorada con 5 estrellas sobre 5

Great service

I would like to thank Fiona at BHP for making it possible for me to buy my first home. Fiona's communication was second to none and I was kept informed throughout the whole process. If I needed any advice Fiona was very informative and helpful. I couldn't recommend Fiona and BHP enough.

5 de junio de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Harry,

Thank you for your lovely feedback, we truly appreciate it.

Buying your first home is a huge milestone, and we’re delighted that Fiona could support you through the process.

Your recommendation means a great deal to us, and we’re thrilled that Fiona’s professionalism and dedication made such a positive impact.

We sincerely appreciate you taking the time to share your experience.

Best regards, Katie

Valorada con 5 estrellas sobre 5

I have used Fiona most recently for a…

I have used Fiona most recently for a house sale and also a purchase, she is very thorough and efficient and the whole process was seamless, outstanding service! Highly recommended

5 de junio de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Chris,

Thank you for taking the time to share your feedback, we truly appreciate it. Your recommendation means a great deal to us, and we’re delighted that Fiona’s expertise and dedication made the process smooth and stress-free.

If we can assist you with anything else, please don’t hesitate to reach out.

Best regards, Katie

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