BHP Law Opiniones 

317
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found all the staff at BHP Law to be very professional. Communication skills are excellent they were happy to explain anything if required and acted in a timely manner. They were able to show emp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A very big vote of thanks to Fiona Addison for steering us through our recent house move with efficiency and kindness. Buying and selling houses is always stressful but Fiona majors in reassurance t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is the second time within a year I have used BHP Law Tynemouth and I am pleased to say that once again Fiona Addison provided a faultless service. To echo the many other trust pilot reviews I've... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was referred to BHP Law via the Alzheimer's Society Make a Will Scheme. The Solicitor dealing with my case was Laura Vipond in the Newcastle Office. I found her to be professional, efficient a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios legales
  2. Abogado especializado en transacciones inmobiliarias
  3. Asistencia para el divorcio
  4. Abogado
  5. Notaría
  6. Oficina del Defensor del Pueblo

Escrito por la empresa

BHP Law offer a full range of legal services with offices in Darlington, Durham, Newcastle, Stockton and Tynemouth. Proudly supporting people and businesses since 1835.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

317 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(317)

38 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sale of property

Excellent service from start to finish

6 de febrero de 2025
Opinión espontánea
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Respuesta de BHP Law

Thank you for taking the time to share your feedback—we truly appreciate it. Please don’t hesitate to reach out if there's anything else we can assist you with.

Best regards, Katie

Valorada con 5 estrellas sobre 5

What makes a experience so good

What makes a experience so good, well just the staff and the professional work they do, a big shout out must go to Fiona Addison, what a diamond you have on your books, she is helpful, polite, passionate and very professional, would not hesitate to recommend this company, especially the friendly office in Tynemouth, thank you Stephen and Angela Hull.

22 de mayo de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Stephen and Angela,

Thank you so much for your kind words and wonderful feedback! We are thrilled to hear that your experience with us was so positive and that Fiona made such a great impression. She truly is a valued member of our team, and we will be sure to pass along your lovely comments to her.

We appreciate your recommendation and are delighted that our Tynemouth office provided such a friendly and professional service. If you ever need anything in the future, please don’t hesitate to reach out.

Best regards, Katie

Valorada con 5 estrellas sobre 5

BHP Law. First Class service delivered by professionals

BHP Law provided me with a very professional, efficient service in creating a lasting will and POA. every aspect from start to finish was on completed on time, accurately and in a very patient manner. I would recommend BHP Law to anyone.

15 de mayo de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Pat,

Thank you for taking the time to share your feedback—we really appreciate your kind words. We're delighted to hear that you were happy with our service and would recommend us to others. Please don’t hesitate to reach out if you require anything else.

Best regards, Katie

Valorada con 5 estrellas sobre 5

Completed our house sale excellent…

Completed our house sale excellent communication and sale went through quickly

7 de mayo de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Alastair,

Thank you for taking the time to leave us a review. We’re delighted to hear that your house sale was completed smoothly and that our communication met your expectations.

Providing a seamless and efficient experience is always our priority, and we’re pleased we could support you throughout the process.

If you ever need assistance in the future, we’d be happy to help.

Wishing you all the best!

Katie

Valorada con 1 estrellas sobre 5

Terrible

Used BHP law (Gillian M) for a divorce, the experience and help from this company was shocking. The process was difficult and the relationship with my ex was extremely difficult. I was constantly asked to respond to rediciously accusations from my ex and minor or pointless back biting. None of this was required and was similar revenue generation. I asked numerous times for that I should except as a settlement, the question was avoided or not answers until 2 days before the divorce hearing despite having all the information, again revenue generation. Someways through the process we tried mediation, I did a lot of work producing spreadsheets and details relating to the finances, I sent this to Gillian and asked her what figure I should be negotiating at, she returned my work made some very minor alterations and said it isn’t complete so I can’t give you a figure, she then tried to charge me for my work. She also did not explain the consequences of signing a letter for a pension actuary, I made several representations that the information wasn’t correct and she stated she would speak to the actuary once it was submitted to sort out this matter, she did not. She was very good at filling in forms but regarding advice and direction I would very much avoid this firm for anything to do with divorce.

10 de junio de 2024
Opinión espontánea
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Respuesta de BHP Law

Dear Adrian,

We are sorry to hear that your experience did not meet your expectations. We always strive to provide the highest level of support and guidance during what can be an extremely challenging and emotional process.
Divorce cases, particularly those involving complex financial matters and difficult personal relationships, require careful consideration and negotiation to achieve the best possible outcome. Gillian has extensive legal knowledge and would have taken the necessary steps to secure the best possible resolution.

We regret that aspects of the process felt frustrating, and we understand that navigating accusations and negotiations can be difficult. However, it is essential to address all matters thoroughly to ensure a fair and comprehensive resolution, even when circumstances are particularly contentious.

Gillian is a highly experienced member of our team, and we value her expertise in handling complex divorce proceedings. Every case is unique, and while we always aim to provide clear advice as early as possible, settlements must be approached with full consideration of all legal and financial implications.

We appreciate your feedback and take all concerns seriously, as we are always looking to improve the support we offer. If you would like to discuss your experience further, please do not hesitate to reach out at katief@bhplaw.co.uk

Best regards, Katie

Valorada con 5 estrellas sobre 5

Sale of my late mother's home

I have recently had to sell my late mother's home. Fiona made the process so seamless during what was a very emotional time. I really can't thank her enough and would definitely recommend her and her colleagues at BHP Law.

29 de abril de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Gillian,

Thank you for sharing your experience. We are truly sorry for your loss and understand how difficult this time must have been for you.

It’s heartening to hear that Fiona was able to provide the support and guidance you needed, making the process as seamless as possible. We will be sure to pass on your kind words to her and the team.

Your recommendation means a great deal to us, and we are grateful for the trust you placed in BHP Law. If you ever need assistance in the future, please don’t hesitate to reach out.

Wishing you all the best.

Katie

Valorada con 5 estrellas sobre 5

I sincerely appreciate BHP Law's professionalism

I sincerely appreciate BHP Law's outstanding work in helping us purchase our first home. Nicola and Belinda were incredibly patient and helpful whenever we had questions.

15 de abril de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Alexa,
Thank you so much for your kind words! We are delighted to hear that you had a positive experience with BHP Law during the purchase of your first home. Nicola and Belinda will be pleased to know that their patience and support made a difference.

Buying a home is a significant milestone, and we’re thrilled to have been part of your journey. If you ever need assistance in the future, please don’t hesitate to reach out.

Wishing you all the best in your new home!

Best, Katie

Valorada con 5 estrellas sobre 5

Excellent service

We recently used them twice and on both occasions they were very good and they gave us a great service very thorough and informative.

6 de abril de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi David,

Thank you for your feedback. We're thrilled you found the service thorough and informative on both occasions.

If you need any further assistance, please don’t hesitate to contact us.

Best, Katie

Valorada con 5 estrellas sobre 5

Expert; Knowledgeable; Experienced; Reassuring

My case came under the care of Terry Hamer, and then Phil Masters. In both cases I always felt I was in extremely expert, knowledgeable and experienced hands, and both Terry and Phil kept me fully informed at every stage. There were significant difficulties with the situation, but their advice and guidance was always extremely reassuring.

I have recommended BHP Law to friends and acquaintances, and will continue to do so.

Adrian Jackson

4 de octubre de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi Adrian,

Thank you for sharing your experience with us. We are delighted to hear that Terry and Phil provided expert, knowledgeable, and reassuring support throughout your case. I will be sure to pass your feedback on to them.

Should you need any further assistance, please don't hesitate to contact us.

Thank you once again for choosing BHP Law.

Best, Katie

Valorada con 5 estrellas sobre 5

I can recommended BHP Law

I can recommended BHP Law. I had my will updated recently with Laura - a great experience really helpful and thorough. Thank you

13 de marzo de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Debbie,

Thank you for taking the time to share your experience with us and for the 5-star review.

We’re delighted to hear that Laura provided such helpful and thorough support while updating your will.

If you require further assistance, please don’t hesitate to get in touch.

Best regards, Katie

Valorada con 5 estrellas sobre 5

Fiona took care of everything

Fiona took care of everything, consistently one step ahead of the game, we had no worries, I recommend her to everyone!

3 de marzo de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Hayley,

Thank you for taking the time to leave us a review and, of course, for the 5-star rating.

Fiona will be thrilled with such feedback.

If we can support you with anything further, please don't hesitate to contact us.

Best, Katie

Valorada con 5 estrellas sobre 5

Feedback for Fiona Addison

Feedback for Fiona Addison, BHP Law
I am extremely grateful to Fiona Addison for handling all my conveyancing matters with efficiency and professionalism. She was prompt in addressing all issues and kept me well-informed throughout the process. Fiona and her team at the Tynemouth office were always welcoming and friendly, making the experience smooth and stress-free.
Thanks to her expertise and dedication, I am now a proud first-time homeowner. I highly recommend Fiona Addison and BHP Law for anyone in need of conveyancing services.
Hussam Nasreldin

7 de febrero de 2025
Opinión espontánea
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Respuesta de BHP Law

Dear Hussam,

Thank you so much for your wonderful feedback regarding Fiona Addison and the team at our Tynemouth office. I will ensure they receive your lovely comments.

Purchasing your first home is such a significant milestone, and it’s fantastic to know that Fiona was able to provide the support and expertise you needed throughout the journey.

We wish you all the best as you settle into your new home.

Kind regards, Kate

Valorada con 5 estrellas sobre 5

Professional, relatable and supportive legal services.s

The team at BHP have been professional and supportive through the transition process of buying and selling a property. It can be a stressful period, however Lauren and Tracey had set an achievable time frame and kept us updated throughout. They were both available when challenges appeared and ensured all outcomes where explained and completed.
We have used their services in the past and would definitely recommend and use BHP again in the future.
Thank you.

Conlan-Fernandes Family

16 de diciembre de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi Angelo,

Thank you so much for your thoughtful feedback about your experience with BHP Law.

We're delighted to hear that Lauren and Tracey were able to provide the professional support and guidance you needed during the buying and selling process.
We understand how stressful moving can be, so it's wonderful that their proactive communication and ability to address challenges helped make the transition smoother for you.

Your kind words mean a great deal to us, and I will make sure both Lauren and Tracey see your message. It’s always rewarding to hear from returning clients, and your recommendation is truly appreciated.

Kind regards, Kate

Valorada con 5 estrellas sobre 5

Excellent service

A very big vote of thanks to Fiona Addison for steering us through our recent house move with efficiency and kindness. Buying and selling houses is always stressful but Fiona majors in reassurance that all shall be well. She answered all queries immediately and was always available to advise on any detail; a model for what a solicitor should be who cares about her clients. Thank you so much.
Richard and Sue

12 de febrero de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Richard,

Thank you so much for taking the time to leave us your feedback. Your kind words mean a great deal to us, and I will ensure that Fiona receives your feedback.

Moving house can indeed be a stressful experience, and we’re so pleased to hear that Fiona was able to provide you with the reassurance and support you needed.

Thank you once again for sharing your experience. It has been a pleasure assisting you with your house move, and we wish you all the best in your new home.

Kind regards, Katie

Valorada con 5 estrellas sobre 5

I would highly recommend BHP

I would highly recommend BHP. Fiona Anderson was fab. Thorough, helpful and human. She kept me up to date with everything and was always there to answer questions. It was a very positive experience and I'd recommend BHP to anyone.
Thanks Fiona!
Claire

11 de febrero de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Claire,

Thank you for sharing your feedback with us. I'll ensure Fiona receives your kind comments.

Best, Katie

Valorada con 5 estrellas sobre 5

Professional and proactive

Very happy with the service we received from Sara and Holly at BHP. Professional, proactive and quick replies to queries offering clear advice. Based on our experience we would recommend to others.

31 de enero de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Kevin,

Thank you for sharing your positive experience with Sara and Holly. We're pleased to hear that their professional and proactive service met your expectations. Your recommendation is greatly appreciated.

Best regards, Katie

Valorada con 5 estrellas sobre 5

Excellent Client Service

I was very impressed by the first class service I received from Fiona Addison (Tynemouth Office). Fiona helped me navigate a tricky problem and could not have been more helpful. She was very knowledgeable about her subject area and explained the issues very well. Fiona is a great asset to BHP Law and I would highly recommend her.

28 de enero de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Sue,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you were impressed with the first-class service you received from Fiona. It's wonderful to know that she was able to help you navigate your tricky problem with such knowledge and clarity. She will be thrilled with such feedback.

Please don't hesitate to contact us should you need anything further.

Kindest regards, Katie

Valorada con 5 estrellas sobre 5

Thank you to Sara & Holly

I would highly recommend Sara Khan. Her approach throughout and attention to detail made my experience with BHP Law seamless. Sara was prompt and clear with all communications which gave me peace of mind during the process. I can't recommend Sara enough and will be using their services again when required.

4 de febrero de 2025
Opinión espontánea
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Respuesta de BHP Law

Hi Molly,

Thank you so much for your kind words and high recommendation!

We're thrilled that Sara's approach made your experience with BHP Law seamless, and it's wonderful to know it provided you with peace of mind. I'll ensure your kind feedback is passed on to Sara and Holly.

Please don't hesitate to contact us should you need any further assistance.

Best, Katie

Valorada con 1 estrellas sobre 5

An oversight by the company 11 years…

An oversight by the company 11 years ago is now causing me issues with the sale of my property. I purchased a house freehold, i was lead to believe. Using BHP as my solicitor in the purchase. Now 11 years later, I am possibly going to loose my new future home due to a clerical error they didnt inform me of. As I only found out there is a notice of a lease on my property which they didnt inform me of during the purchase process!!! Now they claim they cant resolve the issue due to records being destroyed after 6 years! and even after I did all the leg work to find the seller after 11 years they say they cannot act due to conflict of interest! avoid this company. They refuse to help.

1 de febrero de 2025
Opinión espontánea
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Respuesta de BHP Law

Dear Michael,

Thank you for your review. We are sorry you rated our service with only 1 star.
I have spoken with our Residential Conveyancing Partner, who I understand has since been in touch with you and we have made every effort to assist you to the best of our abilities.

If there is anything more we can do for you, please do not hesitate to contact us.

Sincerely, Katie

Valorada con 5 estrellas sobre 5

BHP Feedabck

The BHP representative Jack Collins was very profesionnal and helpful

11 de enero de 2025
Opinión espontánea
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Respuesta de BHP Law

Hello Anthony,

Thank you for taking the time to leave us a review. We’re delighted to hear that Jack Collins provided you with professional and helpful service. Your feedback is greatly appreciated and will certainly be shared with Jack and the team.

If you need any further assistance, please don’t hesitate to contact us.

Best, Katie

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