BHP Law Opiniones 

317
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I found all the staff at BHP Law to be very professional. Communication skills are excellent they were happy to explain anything if required and acted in a timely manner. They were able to show emp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A very big vote of thanks to Fiona Addison for steering us through our recent house move with efficiency and kindness. Buying and selling houses is always stressful but Fiona majors in reassurance t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is the second time within a year I have used BHP Law Tynemouth and I am pleased to say that once again Fiona Addison provided a faultless service. To echo the many other trust pilot reviews I've... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was referred to BHP Law via the Alzheimer's Society Make a Will Scheme. The Solicitor dealing with my case was Laura Vipond in the Newcastle Office. I found her to be professional, efficient a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios legales
  2. Abogado especializado en transacciones inmobiliarias
  3. Asistencia para el divorcio
  4. Abogado
  5. Notaría
  6. Oficina del Defensor del Pueblo

Escrito por la empresa

BHP Law offer a full range of legal services with offices in Darlington, Durham, Newcastle, Stockton and Tynemouth. Proudly supporting people and businesses since 1835.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

317 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(317)

38 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Jemma and Helen were excellent in…

Jemma and Helen were excellent in helping navigate the purchase of my new home. Jemma and Helen were always available for any queries and were prompt in replying. Very professional and I would thoroughly recommend them.
Thank you so much for all your help, advice and understanding.

28 de marzo de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi Jayne, thank you for taking the time to leave us your feedback. Jemma and Helen will be thrilled with your comments and 5-star rating.

If we can support you with anything else, please don't hesitate to get in touch.

Best wishes, Katie.

Valorada con 5 estrellas sobre 5

I Instructed BHP Law to prepare my…

I Instructed BHP Law to prepare my Will. Laura Vipond in the Tynemouth office was very professional and dealt with things very swiftly, would definitely recommend BHP Law to friends and family.

31 de marzo de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi Kevin,

Thank you kindly for the 5-star feedback, it's great to hear you were happy with the service received from Laura. I'll be sure to pass this feedback on.

Wishing you all the very best, Katie

Valorada con 5 estrellas sobre 5

Just like to say a big thank you to…

Just like to say a big thank you to Jemma & Helen on the purchase of my new property , the whole process was seamless and timely, nothing was to much trouble which made a daunting process easy and without problems , can’t recommend them highly enough, thank you

28 de marzo de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi Jeremy,

Thank you for taking the time to leave us a review, it is very much appreciated. Both Jemma and Helen were very happy to receive such fantastic feedback.

If we can support you with anything else, please don't hesitate to contact us.

Best wishes, Katie

Valorada con 5 estrellas sobre 5

Sale of brothers property

I live in America and having Sara Khan help me with the sale of my late brother's property was remarkable. Everything about the process was made seamless to me since Sara acted in a very professional manner; all communications were clear, precise and very timely. Thanks Sara for all your help in this, you are certainly an asset to BHP.

28 de marzo de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi Graham,

Thank you for taking the time to leave us your feedback, we really do appreciate it. I'll be sure to pass your comments on to Sara, I'm sure she will be thrilled.

Wishing you all the very best, Katie.

Valorada con 5 estrellas sobre 5

Amazing service

The process of buying my house was seamless, Jemma and Helen were amazing, always on hand for any queries and relieved any stress’. I would recommended without hesitation! Absolutely fab!!
Thank you so much for everything.

27 de marzo de 2024
Opinión espontánea
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Respuesta de BHP Law

Thank you for taking the time to leave us a review. we really appreciate the kind comments and the 5-star rating.

I'll be sure to pass this on to both Jemma and Helen, they will be so happy with your feedback.

With kindest regards, Katie

Valorada con 5 estrellas sobre 5

Jemma and her team helped us get this…

Jemma and her team helped us get this process completed for our deadline.
Very responsive and professional

20 de marzo de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi Diane,

Thank you for the 5-star rating, it is greatly appreciated.
I will of course share this feedback with Jemma and her team.

All the very best, Kate

Valorada con 5 estrellas sobre 5

A Very Good Experience

Myself and my wife Christine very recently used BHP for the sale of our house and the purchase of our bungelow. Fiona dealt with everything, and from day 1 she was pleasant , helpful and informative. She went through all the paperwork and kept us up to date throughout with regular e mail and telephone updates. Even when we encountered a few snags , Fiona was there to sort the issues out with minimal fuss. I would 100% recommend BHP and especially Fiona as she is an absolute star. PS When calling into the office to see her, the other staff that dealt with us were very professional and kind

15 de marzo de 2024
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Respuesta de BHP Law

Hi Barry,

This is such wonderful feedback thank you. Fiona will be thrilled.
I'll make sure the team are in receipt of the 5-star comments also.

Kindest regards, Katie

Valorada con 5 estrellas sobre 5

Five star service for property sale

Sara Khan at BHP Stockton office gave a five star relaxed friendly professional service when attending to the sale of my late sister's house. All e-mails letters and telephone calls were promptly and fully dealt with at every stage. A first class service in every respect: thankyou.

18 de marzo de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi Denise,

Thank you for taking the time to leave us a review. we really do appreciate the kind feedback and of course the 5-star rating.

Sara will be very happy to receive such feedback.

Wishing you all the very best, Katie

Valorada con 5 estrellas sobre 5

Professional with a very human touch

Instructed BHP Law to act on our behalf for the sale of my deceased parents property. From the original contact with the office to get a quote to the final day, the communication has been excellent. Our solicitor was Fiona and she was very efficient and an absolute joy to communicate with. I really believe she cared about us and did her very best to keep things moving to a successful conclusion. Almost sad I now have no reason to speak to her. We are on the outskirts of London and her office is in Tynemouth. It was never an issue. I would highly recommend BHP Law. They were recommended to me and I am very grateful.

18 de marzo de 2024
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Respuesta de BHP Law

Hi Sandy,

Thank you for taking the time to leave us your feedback, we do appreciate it. I'll be sure to pass these comments on to Fiona, I'm sure she will be relieved to hear she's been able to offer such support and assistance in difficult times.

If we can assist you with anything else, please do not hesitate to contact us.

Wishing you all the very best, Katie

Valorada con 5 estrellas sobre 5

Great experience

The team has been brilliant, professional, efficient and responsive throughout my journey as first-time buyer. Special thanks to Nicola for all the help in facilitating this.

29 de febrero de 2024
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Respuesta de BHP Law

Hi Mina,

Thank you for taking the time to leave us a review. This is wonderful feedback and I'm sure Nicola will be thrilled with your comments.

Wishing you all the very best in your first home, congratulations.

Best wishes, Katie

Valorada con 5 estrellas sobre 5

Couldn't recommend Fiona at bhp law…

Couldn't recommend Fiona at bhp law Tynemouth more highly. Fast responses to our queries, explained everything clearly and provided sound advice throughout. Made a very stressful process (when is house buying and selling not?) much easier.

23 de febrero de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi Emma,

I'm delighted to hear you were happy with the level of service from Fiona and that she helped make what can be a stressful process, much easier.

We really appreciate you taking the time to offer feedback and of course, the 5-star rating, Fiona will be pleased to hear your comments.

If we can support you with anything else, please don't hesitate to contact us.

All the very best, Katie

Valorada con 5 estrellas sobre 5

I used BHP law recently in moving house…

I used BHP law recently in moving house . Lauren and Tracy looked after me and were very helpful and professional in their service to me .
They kept me up to date with the progress of selling and buying a new property and nothing was too much trouble.
I’ve had used BHP for quite some years and in different aspects and have always been completely satisfied with there service and would certainly recommend them .

20 de febrero de 2024
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Respuesta de BHP Law

Dear Margaret,

Thank you for taking the time to leave us a review. I’m glad you felt well looked after by both Lauren and Tracy with your recent house sale/purchase. I’m sure they will be very happy to hear your comments.

It's wonderful to hear we've been able to help you with a number of matters and that you feel you would recommend our services to others.

Wishing you all the very best, Katie

Valorada con 5 estrellas sobre 5

Fantastic and efficient

After a terrible experience with a national company bhp stepped in and dealt with everything I wanted and did more in 2 months than the company that let me down. Thank you so much for everything my family are truly grateful

14 de febrero de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi Jack,

Thank you for taking the time to leave us a review. It's fantastic to hear we were able to help you and your family. I believe it was Fiona in our Tynemouth office who assisted you. I'll make sure she receives the 5-star feedback. Thanks again.

Best wishes, Katie

Valorada con 5 estrellas sobre 5

Fiona is excellent

Fiona is excellent, brilliant communication and goes above and beyond to help, she’s a credit to the team.

15 de febrero de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi,

Thank you for taking the time to leave us a review, we really appreciate the 5-star feedback.

I will make sure Fiona receives your comments, she will be thrilled.

If we can support you with anything else, please don't hesitate to contact us.

Best wishes, Katie

Valorada con 5 estrellas sobre 5

We havn't had to call on professional…

We havn't had to call on professional legal advice and support very often but we felt welcome to their offices. Laura Vipoond and her team at BHP were Professional, Friendly, helpful and very patient with us. Laura explained the issues and walked us through the process including explanations of some of the legal terminology that was foreign to us and was very sympathetic to our specific family needs. We particularly appreciated her willingness to making us feel at ease and help us through detail and answers question in a thoughtful and friendly way. If we have any further questions and need for help we would feel comfortable in calling Laura. We wouldn't hesitate to highly recommend Laura and her support team to anyone.
Ann & Ken H

7 de febrero de 2024
Opinión espontánea
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Respuesta de BHP Law

Dear Ann and Ken,

Thank you for your 5-star feedback, Laura and her team will be thrilled with your kind comments.

If we can support you with anything else, please don't hesitate to contact us.

Best wishes, Katie

Valorada con 4 estrellas sobre 5

Very professional from the solicitor…

Very professional from the solicitor but the photocopying had issues with the layout making parts of our copies unreadable. This was sorted but it took an extra visit. All is now fine with wider margins.

6 de febrero de 2024
Opinión espontánea
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Respuesta de BHP Law

Hello,

Thank you for taking the time to leave us a review.

I am very pleased to read you were happy with the service from the solicitor and that the issue with the photocopier was resolved, we appreciate your patience and understanding.

Kindest regards, Katie

Valorada con 5 estrellas sobre 5

Excellent service from BHP Law

Thank you for the really positive experience from BHP Law. The matter that was brought to them (dispute with a tradesperson) was dealt with in a clear and efficient manner. My options were highlighted to me in an unambiguous manner and I was kept informed of legal costs/implications at all times. My needs were understood and I felt supported with sound legal advice.

Thank you to both Holly Sanderson (main contact) and Rachel Elliott.

9 de febrero de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi Prinul,

Thank you for taking the time to leave us a review, we really appreciate the 5-star rating and of course your feedback.

I'll ensure I pass your comments on to both Holly and Rachel.

If we can support you with anything else, please don't hesitate to contact us.

Best wishes, Katie

Valorada con 5 estrellas sobre 5

First time client

I recently used the services of BHP Law for the first time. In all my dealings I have found them professional, efficient, friendly and empathetic to my needs.
The legal executive dealing with my case was Laura Vipond who clearly understood my position and took the time to explain the legalities in a clear and concise manner.
I would not hesitate to use these solicitors again if the need arises.

31 de enero de 2024
Opinión espontánea
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Respuesta de BHP Law

Hi Brendon, thank you for taking the time to leave us a review. It's great feedback and we really do appreciate the 5-star rating.

I'll make sure I share your feedback with Laura.

Best wishes, Katie

Valorada con 2 estrellas sobre 5

Side-lined?

I think that BHP's own needs/work schedule come before mine when filing an annual tax return on my behalf. They wait until the very last minute, causing me extra angst about paying HMRC on time and obliging me to use the internet.
I made a written (too mild?) complaint to them this year and have not even had an acknowledgment.
At times I wonder if this is because I am a senior citizen and a woman.
I pay £270 for this service.

31 de enero de 2024
Opinión espontánea
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Respuesta de BHP Law

Thank you for taking the time to leave us a review, we are sorry you rated us two stars. We pride ourselves on a high standard of client care and are sorry to hear our level of service has fallen short on this occasion.

I want to look into this further but to do so, I would need further details. Please could you email me directly with your full name and address and I will ensure we investigate this as a matter of urgency. My email address is katief@bhplaw.co.uk

With kind regards, Katie

Valorada con 5 estrellas sobre 5

Pleased all round

I have used BHP for a few matters and found them to be very efficient and good communicators.
The strength of any organisation relies on the person you deal with directly and Laura from the Tynemouth office was excellent throughout in the two matters she handled directly and in overseeing the third matter that was handled by a different team.

26 de noviembre de 2023
Opinión espontánea
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Respuesta de BHP Law

Hi Doug,

Thank you for taking the time to leave us a review. This is great feedback and I'm sure Laura will be thrilled.

If we can support you with anything else, please don't hesitate to contact us.

Best wishes, Katie

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