The Big Green Egg as a product is exceptional, it's a game changer for outdoor cooking. I use it at least 3-4 times a week throughout the year for meat, fish, veg, dessert, bread - pretty much ever... Ver más

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It's how customer service should be! Was a pleasure dealing with the team at BGE, had a query about shipping dates that was dealt with swiftly. Also I had a warranty issue and they made sure a replac... Ver más
The big green egg is a fabulous bbq and grill. I have particularly liked the results from the new rotisserie device. I still need more practice in some of the modes and in controlling 'low and slow' b... Ver más
If only every interaction with a company could be like this. Sal and Alex visited me today to service my Egg. They kept me updated on arrival time from the outset and were extremely professional, comp... Ver más
Información sobre la empresa
Acerca de Big Green Egg UK
Escrito por la empresa
THE ORIGINAL.
THE BEST.
SINCE 1974.
SHARING EXPERIENCES FOR 50 YEARS.
Big Green Egg is more than 50 years old, and it’s our expectation that the EGGs we sell today will still be turning out flavour-packed food in 50 years’ time. The materials we use are premium quality, including NASA-grade ceramics. The engineering is second to none. That’s why we have the confidence to offer a lifetime warranty, and it’s why we hold such store in our customer service. Rather than a one-time purchase, we want our customers to think of their EGG as an investment – one that will keep paying them back in fantastic food and unforgettable experiences for decades to come.
Lifetime Warranty
A lifetime with the EGG

Información de contacto
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great product
Great product. Arrived when it was supposed to. Can’t fault them really.
If only every interaction with a…
If only every interaction with a company could be like this. Sal and Alex visited me today to service my Egg. They kept me updated on arrival time from the outset and were extremely professional, competent and very helpful. They went out of their way to assist me with obtaining a warranty repair for my Egg also which they organised with the company there and then. The other Alfresco Concepts staff have been equally as good and I would not hesitate to recommend them as your Egg supplier and maintenance team.
Free postage recommendation
I brought a brisket slicer for my husbands birthday costing £40. Delivery was £10 but free for spending over £50, so I added some hot sauce to my order. Delivery was quick and items were packaged well.
Great product
Great product. Great service. White glove team obviously love their job and explained everything to me with contagious enthusiasm.
I’ve just bought a Large Green Egg and…
I’ve just bought a Large Green Egg and I’ve purchased a few accessories from the guys at BGE. From order to delivery it’s been great. My first three cooks have gone really well and I can’t wait for some better weather to try lots more recipes.
My son-in-law a a BGE and we’ve cooked our Christmas turkey on for the last four years - it’s been fantastic!!
Not that I have my own I’m looking to do so much more and I know that the guys at BGE will help me on the way. Thanks for all your help and your great service it really does make a big difference!
The BGE is a very different and…
The BGE is a very different and interesting way of cooking lots of different foods. Flavours are excellent. Need to follow the start up instructions, but once you are familiar very straightforward.
Ordering from BGE for accessories quick and easy.
From ordering to delivery the service…
From ordering to delivery the service was excellent. Quick and satisfactory answers to my queries and a timely and friendly delivery service with the driver going "the extra few yards" to make my life much easier.
Es posible que utilice la IA para responderVer más
One box had been damaged and bag of…
One box had been damaged and bag of charcoal torn open inside box. Complete mess,box had just been taped up to keep charcoal in.

Respuesta de Big Green Egg UK
Always great service
Always great service, easy to use and kept updated throughout until delivery.
Egg is now 10 years old
Egg is now 10 years old. Still looks like new and any replacement parts are of good quality.
Very knowledgeable about their products…
Very knowledgeable about their products and they were very happy to spend time to explain and resolve my inexperience with the GreenEgg
Quality BBQ built to last
After seversl other brands conceded to purchase the EGG over quality, accesories, and robustness that has given very good service over the years that has paid back the cost in controlled cooking for a basic cook in bucket loads all year round.
Brilliant company who respond quickly…
Brilliant company who respond quickly and efficiently to any issue.
I lLOVE my egg..
I lLOVE my egg... Using it and always learning new things. Ordering accessories and delivery's are alwasy timely as well. I Just wish the pricing on the accessories was more reasonable and that the website was more user friendly for members..
I love my Big Green Egg
I love my Big Green Egg. Everything I cook on it is far better than when I used to have an 'ordinary' BBQ. I've had it 10 years now and always had great customer service from BGE.
Free delivery and good price
Straightforward process to order and…
Straightforward process to order and very prompt delivery as indicated
I had my egg serviced
I had my egg serviced , the team were excellent and nothing was too much trouble !
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.