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Big Green Egg UK Opiniones 

1855
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My BGE is not only the best looking barbecue I have owned in nearly fifty years, but it is by the far the most controllable and versatile by a long margin. I have cooked more on this in three months... Ver más

Valorada con 5 estrellas sobre 5

The most amazing product I have ever purchased! We are using the egg constantly and continued to be amazed at how delicious everything tastes! I would highly recommend this bbq to anyone who loves foo... Ver más

Valorada con 4 estrellas sobre 5

Fast delivery. Arrived on time. Pretty well packaged to avoid delivery. Website for ordering quite easy to use.

Valorada con 5 estrellas sobre 5

I love my Big Green Egg!!! This is possibly the best money I have ever spent. Used at least twice a week if not more in all winds & weathers & it never fails to impress. Solid quality item, extr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Zona BBQ
  2. Área de barbacoa
  3. Asador
  4. Tienda de parrillas

Sobre Big Green Egg UK

Escrito por la empresa

THE ORIGINAL.
THE BEST.
SINCE 1974.

SHARING EXPERIENCES FOR 50 YEARS.

Big Green Egg is more than 50 years old, and it’s our expectation that the EGGs we sell today will still be turning out flavour-packed food in 50 years’ time. The materials we use are premium quality, including NASA-grade ceramics. The engineering is second to none. That’s why we have the confidence to offer a lifetime warranty, and it’s why we hold such store in our customer service. Rather than a one-time purchase, we want our customers to think of their EGG as an investment – one that will keep paying them back in fantastic food and unforgettable experiences for decades to come.


OUR EGG RANGE
EXPLORE
EXPLORE ACCESSORIES
EXPLORE CHARCOAL
JOIN THE CLUB

Lifetime Warranty

A lifetime with the EGG

A lifetime with the EGG
We were the first ceramic grill maker in the world to stand behind our products by offering a Limited Lifetime Warranty – something we've done for over 50 years. Today, each Big Green Egg is inspected and certified to be the highest quality product of its kind, and we continue to offer best-in-class customer service and warranty support to our customers.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1855)

328 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We have just had the large egg and…

We have just had the large egg and modular nest units delivered and installed by Sal and Alex.
We are over the moon with the egg and the service we received.
Sal and Alex were very professional, friendly and very knowledgeable. They gave us lots of advice and tips.
They arrived on time, took all rubbish away with them. They positioned the egg where we wanted it.
They also changed the gasket on our mini max.
We would highly recommend the white glove service Sal and Alex provided and we will definitely be using them for any future projects.
Thank you.

30 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Warranty Claim

After discovering a crack in my 9-year-old egg, I contacted support, who very swiftly arranged for a new ceramic base to be shipped under warranty. Really great service.

20 de julio de 2026
Valorada con 5 estrellas sobre 5

Big Green Egg is awesome

We got our Big Green Egg several weeks ago and loving it so far! It’s on the more expensive side as a product but it comes with a lifetime warranty and it is a very premium product. It’s easy to cook with and it does make a significant positive difference to the flavour over your typical BBQ. I am a big fan so far!

13 de julio de 2026
Valorada con 5 estrellas sobre 5

Great buying experience all round

Great buying experience all round. From the easily navigated website to the payment process. I also contacted sales after the online purchase to add additional pieces and to ask for some product information. All answers were prompt and informative. I love my new Egg.

1 de julio de 2026
Valorada con 4 estrellas sobre 5

Great product, interesting delivery.

The product itself and order system are fantastic. The only issue encountered was delivery. I wasn’t made aware of any delivery restrictions. The first attempt the lorry driver called and said they would not be able to fit down the private lane. The second attempt I clearly explained the size of vehicle that was able to travel down the road (water tanker size). I was then called day of delivery by rather officious lady who said the van driver wouldn’t go down the road as he thought it too small. I had already explained that the size vehicle he was driving had more than enough room. She was not very helpful. Delivery driver eventually left it on driveway. Maybe it should be noted somewhere when ordering the size of vehicle used to deliver.

6 de julio de 2026
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Respuesta de Big Green Egg UK

Hello,

We appreciate you taking the time to share your feedback regarding your recent delivery experience. We are truly sorry to hear about the difficulties you encountered with the delivery of your order, especially after a positive experience with the product and ordering system. We understand how frustrating it must have been to deal with the repeated issues concerning access to your private lane and the communication surrounding it.

We are actively reviewing our delivery procedures and the information we provide about vehicle sizes to prevent similar situations for our customers in the future. Your suggestion about noting vehicle sizes during the ordering process is valuable, and we are looking into how we can implement this to improve clarity and avoid future misunderstandings. We are committed to ensuring a smoother and more efficient delivery process for everyone.

Best wishes,
Big Green Egg Customer Service Team

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