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Big Green Egg UK Opiniones 

1856
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My BGE is not only the best looking barbecue I have owned in nearly fifty years, but it is by the far the most controllable and versatile by a long margin. I have cooked more on this in three months... Ver más

Valorada con 5 estrellas sobre 5

The most amazing product I have ever purchased! We are using the egg constantly and continued to be amazed at how delicious everything tastes! I would highly recommend this bbq to anyone who loves foo... Ver más

Valorada con 5 estrellas sobre 5

I love my Big Green Egg!!! This is possibly the best money I have ever spent. Used at least twice a week if not more in all winds & weathers & it never fails to impress. Solid quality item, extr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great delivery service prompt and well packed. I had an issue where the bank authorisation did not go through, so completed a second one to find that both had been processed. Telephone conversation wi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Zona BBQ
  2. Área de barbacoa
  3. Asador
  4. Tienda de parrillas

Sobre Big Green Egg UK

Escrito por la empresa

THE ORIGINAL.
THE BEST.
SINCE 1974.

SHARING EXPERIENCES FOR 50 YEARS.

Big Green Egg is more than 50 years old, and it’s our expectation that the EGGs we sell today will still be turning out flavour-packed food in 50 years’ time. The materials we use are premium quality, including NASA-grade ceramics. The engineering is second to none. That’s why we have the confidence to offer a lifetime warranty, and it’s why we hold such store in our customer service. Rather than a one-time purchase, we want our customers to think of their EGG as an investment – one that will keep paying them back in fantastic food and unforgettable experiences for decades to come.


OUR EGG RANGE
EXPLORE
EXPLORE ACCESSORIES
EXPLORE CHARCOAL
JOIN THE CLUB

Lifetime Warranty

A lifetime with the EGG

A lifetime with the EGG
We were the first ceramic grill maker in the world to stand behind our products by offering a Limited Lifetime Warranty – something we've done for over 50 years. Today, each Big Green Egg is inspected and certified to be the highest quality product of its kind, and we continue to offer best-in-class customer service and warranty support to our customers.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1856)

328 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

New to Egg

Order and arrival went great. Easy to set up but you may need two persons at certain times of the build. Once in used followed the basics and it’s great. At this stage well worth the money !

29 de junio de 2026
Valorada con 5 estrellas sobre 5

Joyful

Joyful! My mini max arrived at the designated time. I set it up easily and love the cooking results so far. Learning all the time and loving it.

24 de junio de 2026
Valorada con 5 estrellas sobre 5

Always a great product

In need to re-stock on charcoal because of a lot of use recently. Despatched promptly and arrived well packaged.
Always a great product giving a good and even burn resulting in perfect cooking.
Recommended

6 de julio de 2026
Valorada con 5 estrellas sobre 5

After taking delivery of my big green…

After taking delivery of my big green egg I can confirm that it is probably the most versatile piece of cooing equipment I’ve ever come across. All guides are extremely useful and cover all the topics needed
I have cooked a number of dishes on it so far and all of them are delicious
I am a convert now and just wish I knew sooner

22 de junio de 2026
Valorada con 1 estrellas sobre 5

Sent out a broken ceramic accessory…

Sent out a broken ceramic accessory which had clearly been opened before and returned previously.

30 de junio de 2026
Logotipo de Big Green Egg UK

Respuesta de Big Green Egg UK

Hello Chris,

Thanks for taking the time to leave us a review.

We're very sorry to hear that you have received a damaged item on delivery. This is something that we take very seriously.

We can assure you that the item you've received wouldn't have been a return. As this is the first we're hearing of this, we will a member of the team contact you shortly to arrange a replacement.

In future, should you ever require any assistance, please feel free to call us on: 01962 793800.

Best wishes,
Big Green Egg Customer Service Team

Valorada con 5 estrellas sobre 5

Warranty claim

I had a broken fire box, all I needed was confirmation of my purchase and a picture and it arrived a few days later as promised.

29 de junio de 2026
Valorada con 5 estrellas sobre 5

Great product but check carefully for damage

I cannot fault the egg itself, in itself is a great product and does exactly as described. The benefit also is the buying into the many accessories they have on offer. I cooked with the supplied charcoal and the end result was great. Potentially the best meal I have made on a BBQ from day 1.

Unfortunately for my egg one of the internal parts was chipped on arrival, given my excitement to use it I did not want to go down the route of returning and getting a new part, but is not what I expected for such a premium product.

I would recommend to anyone purchasing the egg to check carefully for chips and cracks, as looks like some will seep through. Its a shame as you would hope with the high price tag that some more checks on there side exist for these things.

3 de julio de 2026
Opinión espontánea
Logotipo de Big Green Egg UK

Respuesta de Big Green Egg UK

Matt Kosinski,

We appreciate you taking the time to share your experience with us. We are pleased to hear that you found the product to be great and that your first meal was a success, especially with our accessories and charcoal.

We are genuinely concerned to learn about the chipped internal part you discovered upon arrival. We understand this is not the quality you expect from a premium product, and we regret that this issue impacted your initial excitement.

A member of our team will reach out to you shortly to discuss and hopefully resolve that issue.

Best wishes,
Big Green Egg Customer Service Team

Best wishes,
Big Green Egg Customer Service Team

Valorada con 4 estrellas sobre 5

Delivery

The product and delivery speed were excellent! However, the checkout process would be much better if it allowed multi-address shipping. I had to place two separate orders and pay double the delivery fees just to send one item to myself and one as a gift to a friend. Adding a 'ship to multiple addresses' option would make gifting so much easier.

11 de junio de 2026

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