The Bike Shed Opiniones 

308
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had an issue with my back wheel rotation on a mountain bike that I don't use much; was on holiday in Devon so called into the Exeter City Centre Bike Shed shop. The guy could not have been more help... Ver más

Valorada con 5 estrellas sobre 5

Bought my first e-mtb from the bike shed and the service was great, very knowledgable and helpful team when selecting the right bike and getting the initial setup for me. After using the bike for a fe... Ver más

Valorada con 5 estrellas sobre 5

Easy ordering and good communication, price was competitive too. Our delivery didn’t go according to plan and didn’t fit with the Bike Shed’s standard’s, however Seth did really well to put things rig... Ver más

Valorada con 5 estrellas sobre 5

Cycling in France for the first time using my new electric bike. A game changer. Love beating my other half up the hills! Also like to pedal myself without the motor for exercise although the weather... Ver más

Información sobre la empresa

  1. Tienda de deportes

Escrito por la empresa

The Bike Shed is a chain of bicycle shops based in Exeter, Barnstaple and Crediton in Devon. Check out our Christmas Gift Ideas for Cyclists today! Stocking Trek, Specialized, Cube, Giant, Whyte and many more quality road, mountain, hybrid and electric...


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

308 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(308)

62 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Extremely helpful and responsive

The team is very responsive and extremely helpful. Seth helped me understand which parts I need to get considering my needs. Also appreciated how he tried to assemble as much as he could prior to delivery which made my job so much easier! Enjoying my Tern bike ride very much now. I would highly recommend.

1 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor service/delifery

Bought a bike and raised a query about the bike and its components

No response to my query which resulted in me purchasing the items separately at a cost of £100

Requested a day for delivery and even though this was over a weeks notice the company has failed to delivery resulting in a wasted day off

This is despite emailing prior to the delivery date and confirming the date to avoid any delays or problems

When your spending nearly 4K on a bike I’d like to expect better service

Has put me off using this company again

19 de septiembre de 2024
Opinión espontánea
Logotipo de The Bike Shed

Respuesta de The Bike Shed

Dear Kevin,

We apologize for the inconvenience you have experienced. We understand how frustrating it must be, especially when you've made such a significant purchase.

Regarding the delivery delay, we dispatched the bike on the agreed date as per your request. Unfortunately, the delay was due to issues with FedEx, which I'm sure you can understand are beyond our control. We did everything we could to ensure timely delivery, but we understand that this does not make up for the time lost on your end.

As for the Bluetooth query - we contacted Bianchi to confirm but are yet to hear back. Apologies that this wasn't communicated to you.

Valorada con 5 estrellas sobre 5

Thanks Thanks Thanks

Thanks, Thanks, Thanks, I cannot Thankyou enough for the service the Crediton branch provided at 8.30Am, I was on JOGLE & needed urgent repairs to carry on, the staff didn’t shrug, look p’d off or tell me 2 hours later, just rectified the issues, chatted whilst working & sent me on my way and at a very reasonable cost of which I would of happily paid a premium, it was an absolute pleasure to come across professionals in their field who recognise that sometimes we have to go above & beyond. Anyone doing LEJOG or JOGLE please try & support this company in any way you can even if it’s just an impulse purchase. Thanks from Lee in Bury

12 de septiembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great communication from Seth.

Great communication from Seth.
Bike was delivered as we agreed.
Great bike and deal, absolutely delighted with it.
A little bit of fettling to get the bike running sweetly hence 4 rather than 5 stars.
Would definitely recommend though

27 de agosto de 2024
Valorada con 3 estrellas sobre 5

I bought a TERN D9 which arrived safe…

I bought a TERN D9 which arrived safe and well.

I needed to put wider tires on but the information given by The Bike Shed but when I ordered the tyres they weren’t the correct size.

I have engaged with Simon and Seth but still no further forward.

I am now looking at buying in France where 451 tyres in a wider size may be available.

I will keep you informed

Kind regards

Peter Coulson

31 de julio de 2024
Valorada con 5 estrellas sobre 5

Fabulous service from Andy at the Bike…

Fabulous service from Andy at the Bike Shed, Fore St, Exeter today. Bike chain broke while out this morning. Andy not only replaced the chain, but also shaved off brake pads that he noticed were sticking, as well as resolving a gear issue that I've had for some time. He really couldn't have been more helpful, thank you. 😀

4 de agosto de 2024
Opinión espontánea

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