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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just passed my cbt and was looking for a good starter bike, lots of different options on everything. My bike wasn't In stock and I had an email straight away reassuring me about what is going on and g... Ver más

Valorada con 5 estrellas sobre 5

Just purchased my sons first bike Yamimoto-ty125. Jack was absolutely fantastic in every aspect from helping me choose the right one for my son who has a damaged hand, through to the purchase and alwa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Bullit Spirit 125 from Biking Direct. Jack was very helpful & informative throughout the buying process & gave me updates on the whereabouts of my bike as it was being delivered. Jack als... Ver más

Valorada con 1 estrellas sobre 5

Registered and sent the wrong bike to me after nearly 2 months waiting for a pre-order. They refunded my cost for sending logbook back to them, they also refunded my order, apologised and... Ver más

Información sobre la empresa

  1. Concesionario de motocicletas
  2. también en la categoría
  3. Concesionario de motocicletas Scooter
  4. Tienda de motocicletas

Escrito por la empresa

Supplier of Dainese, RST, Wolf, AGV, Shoei, Shark, TCX, Sidi, Suomy, Alpinestars, Rieju, WK Bikes, Lexmoto, Pulse - All Brands at Best Prices - Bike Finance


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

53 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 75% de las opiniones negativas

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4,3

Todas las opiniones

(53)

28 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Bought my son his first road legal…

Bought my son his first road legal bike, a beautiful 50cc for his 16th birthday, Jack was very helpful on the phone, up to date information regarding delivery right to my door, Richard delivered on time, with up to date information on when he would arrive, talked my son through everything and made sure he was happy. Above and beyond, would definitely recommend to anyone.

12 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bikingdirect, Elgin: 5* company

What can I say about Bikingdirect, other than they are outstanding! I had my heart set on a Lexmoto Apollo and although I live in the central belt, bikingdirect (in Elgin) were the only dealership who could source it for me. Their customer service throughout was phenomenal… even though it turned out my bike was too big for me!
I ended up having to call Jack and Simon the very next day after delivery and ask them to take it back! Although shocked, cause it was the bike I had wanted, they were so helpful throughout the process and were able to find me a suitable alternative. They even dealt with the finance company for me and kept me updated throughout the whole process. They probably hate the sound of my voice on the phone now, or maybe even the mere mention of my name, I caused them such a hassle, yet they never complained and offered a fantastic service.
Richard was equally great when it came to deliveries and uplift of the bike.
I must admit, that although there is a huge distance to cover, which incurs quite a delivery fee, I would never take my business to a dealership closer to me, as this has been an amazing experience. Sorry guys, but you will see me again when I decide to upgrade to a lambretta 😃
Great company with phenomenal staff and customer service.
Thank you so much guys

18 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unhelpful

I placed an order and it arrived two days later than stated on delivery time. Once the parcel arrived item was damaged! That’s not their fault but when I tried to contact about this I was informed that the item was came direct from supplier and I would have to wait up to eight days for a response! I informed them that I couldn’t wait that long and they informed me they would mark it as urgent. I then requested the details of the supplier and the agent ended the chat. I go on to phone and am told I will have to phone back due to technical difficulties!

Am not happy and do not have time to waste!

2 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

Brilliant . Bike is ace no problems at all delivered my bike with care well definitely use again thank you

17 de febrero de 2022
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, bike was delivered down to London from Scotland today.
Kept me updated throughout the process of buying my first ever bike and and were happy to answer any questions I had over the phone or via Facebook.

1 de febrero de 2022
Valorada con 4 estrellas sobre 5

Well my experience with biking direct…

Well my experience with biking direct so far has been very positive, and they have the patience of an angel with my constant messaging.

Im yet to receive my bike as i only ordered it 5 working days ago, but i trust the team as they have been great so far .

Thanks guys

27 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful, Knowledgable & Great Service

I bought a Bullit Spirit 125 from Biking Direct. Jack was very helpful & informative throughout the buying process & gave me updates on the whereabouts of my bike as it was being delivered.
Jack also talked me through how to look after my new bike over the phone after it had arrived.
Wholly positive experience. I'd definitely recommend them.

8 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought a new Isca off BikingDirect…

I bought a new Isca off BikingDirect (Aug 20) and am very pleased with it. They were very professional when I spoke to them and left me with the impression that they really do care about their customers. I'd certainly recommend buying off them.

17 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

TOP DEALER

GOOD DEALER, VERY POSSITIVE, DID A GOOD TRANSACTION
FOR ME. TOOK A WHILE TO DELIVER BIKE, STILL WAITING FOR
MY BIKE, WOULD RECCOMEND TO FAMILY/FRIENDS.

23 de noviembre de 2017
Opinión espontánea

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