Blue Bay Travel Opiniones 

10.440
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Liz Meineck, has been an absolute 'breath of fresh air' for us when booking holidays. We're high maintenance I'm sure as we always know what we want and don't want, and have plenty of question... Ver más

Valorada con 5 estrellas sobre 5

Always fabulous service from Nicola. Nothing is too much trouble and she shares her wealth of travel knowledge. Great choices & competitive pricing. Communication is easy and always receive prompt... Ver más

Valorada con 5 estrellas sobre 5

Lisa was so helpful, even found that I had given the name of the wrong/similar hotel initially, so was very alert to prevent my error. Also she successfully linked my wife and I to our group of friend... Ver más

Valorada con 5 estrellas sobre 5

Booked our first cruise through Emma Conway. Sent details through watsapp, received payment link, and email of booking. This was all done Friday after hours..no problem for Emma. Professional, fri... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes
  2. también en la categoría
  3. Agregador de viajes
  4. Operador de excursiones

Escrito por la empresa

Blue Bay Travel are specialists in creating affordable luxury holidays. It all started with a vision of making Caribbean & Mexico holidays accessible for everyone, and this developed into areas like The Maldives, Mauritius & Thailand. Now, our team work tirelessly to deliver the absolute best deals on the market for travel worldwide. Because we believe that the best destinations shouldn't only be accessible to those with the longest purse strings. Whether you’re looking for a beach getaway or a city break, a cruise or a combination of all three, let us take care of your holiday plans

Blue Bay Travel - Flexible Holiday Guarantee

Escrito por la empresa

Relax!
Delivering your perfect, unforgettable escape is kinda our thing. But that's because we know there’s more to a perfect stay in paradise than just sunning it up. That’s why we look after you through the entire process. From booking to sunning and back again! Here’s how we do it…https://bluebaytravel.co.uk/relax/

What You See is What You Pay

No Hidden Extras

We’re an honest bunch and we believe you should know the full cost of your holiday package upfront, not suddenly adding a booking fee when you get to the checkout. So you can trust that the price you see on our website, is the price you pay whether you book online or over the phone. You also won’t find our prices without return flights, adequate luggage & transfers included.

Información de contacto

Blue Bay Travel Exclusives

Get the best holiday deals including exclusive room upgrades & savings

4,8

Excelente

TrustScore: 5 sobre 5

10 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(10.440)

844 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Ellie was great- looking at different…

Ellie was great- looking at different flights and options for our trip. She kept us informed throughout and sent updated quotes until we decided on the best one for us. Booking was straightforward over the phone and email confirmation received quickly.

25 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We're delighted to hear that our team member provided such great assistance in finding the perfect flight options for your trip. It's wonderful to know that you felt informed throughout the process and that booking was straightforward.

Wishing you a wonderful holiday,
Martyn

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient , friendly and a good price.

11 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We're so happy to hear that you found our service efficient, friendly, and well-priced! Thank you for your positive feedback; we truly appreciate it.

Martyn

Valorada con 5 estrellas sobre 5

Blue Bay is a great company to travel with.

Thomas made my booking experience so easy.
We knew exactly where and when we wanted to go the hotel we wanted so Thomas just made sure it was all available and put everything in place in a very short time after checking whether there were any reductions he could make.
Blue Bay is a company I have used for many years and trust implicitly. If I have had any problems in the past they have always been quick to help sort them.

1 de septiembre de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We're delighted to hear that your booking experience was so easy and efficient, and that our team could quickly arrange everything for you. We truly appreciate your continued trust in us over the years and look forward to being part of many more happy holidays,

Martyn

Valorada con 5 estrellas sobre 5

Excellent Service David!!…

First time I have used Blue Bay and have to say what amazing service and the price was unbelievable so highly recommend and my go to for future bookings. David was excellent and even on a bank holiday weekend he really went above and beyond as the hotel was only offering 2 rooms where I needed 3 so David used his experience and relationship with the hotel to sway getting the third room booked with the same rate and upgrade as the other 2 so I am very grateful for his help with this as I would have needed to start all over again. Also I must say that the price was fantastic and I work for a major airline and had previously priced up with them offering a staff discount but they didn't come anywhere near Blue Bay so thanks for great service and a great price.

29 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We're so happy to hear about your excellent first experience with us! It's wonderful to know that we could secure the three rooms you needed, especially on a bank holiday, and at such a fantastic rate. We truly appreciate you recognizing our team's dedication to going above and beyond for our customers. We look forward to assisting you with all your future bookings!

Martyn

Valorada con 5 estrellas sobre 5

High quality customer service

I asked for a number of quotes to the same venue, but travelling different dates.
This was no trouble to ‘Kelsey’ who just seemed to want to gain the best deal that suited.

Very easy to book and unlike other travel companies, Kelsey was there to help

30 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We're so happy to hear that we were able to assist you with your travel plans and find the best deal for your different dates. We appreciate you recognizing our commitment to making the booking process easy and helpful. Thank you for your wonderful feedback!

Wishing you a wonderful holiday,
Martyn

Valorada con 1 estrellas sobre 5

Scammed me beware

Scammed me beware

30 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

Dear Olly,

We are sorry to read your feedback. Please can you contact our customer service team urgently so we can discuss further on 01782 647248.

Thank you

Nina Senior Customer Service Advisor

Dear Olly,

1st September 2026

At the time of your review we were unable to locate any details or bookings in your name and we are waiting contact from you.

Please can you contact us by return via our Customer Service team on 01782 647248.

Kind regards

Lisa

Customer Service Team Leader

Valorada con 5 estrellas sobre 5

Another holiday booked through Blue Bay Travel

We have just booked another holiday with Tamzen - Blue Bay Travel, another great and easy experience from start to finish . We are travelling with friends from different airports on the same day. Tamzen was brilliant sorting out both Holidays all my questions got answered quickly, also checked on the availability of extra legroom on the flights before we booked. Thank you, we will be booking again with Blue Bay.

28 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

It's wonderful to hear that your booking experience was so smooth and easy, especially with the added complexity of different departure airports! We're thrilled that all your questions were answered quickly and that we could assist with checking extra legroom. We look forward to helping you with future travel plans!

Martyn

Valorada con 5 estrellas sobre 5

Excellent service from Janet

I had a fantastic experience booking my holiday with Janet. From the very beginning, she was incredibly helpful, friendly and professional. She made the whole booking process so easy and stress-free, and took the time to make sure everything was exactly right for me.
Janet was always quick to respond to my questions and made me feel confident that I was getting the best option and value for my holiday. I really appreciated her attention to detail and the personal service she provided.
I’m absolutely delighted with my booking and would highly recommend Janet to anyone looking to book their next holiday. I will definitely be contacting her again for my future trips!
Thank you so much, Janet, for making the whole experience so enjoyable.

21 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We are so happy to hear about your fantastic experience and that our team member provided such helpful, friendly, and professional service. It is wonderful to know that the booking process was easy and stress-free, and that we could ensure everything was exactly right for you. We truly appreciate your kind words about the attention to detail and personal service received. We look forward to assisting you with your future trips!

Martyn

Valorada con 5 estrellas sobre 5

I always book through Blue Bay

I always book through Blue Bay, always polite thorough and a great booking experience thanks to Lisa this time

26 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We're so pleased to hear that you consistently have a great booking experience with us! We appreciate your kind words and are delighted that our team member provided excellent service.

Wishing you a wonderful holiday,
Martyn

Valorada con 5 estrellas sobre 5

Good recommendation

I was recommended to this company by a friend. This is the first time I have dealt with them. I wanted a special destination to celebrate a 50th anniversary. They offered three choices of places to stay in two destinations. I liked the look of one in the Caribbean. After more research using AI, I decided to upgrade our budget and booked a 14-night stay at a really good price. I could not beat the price anywhere else. Their rep was most helpful.

24 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We are so pleased to hear that your friend recommended us and that we could help you find the perfect Caribbean getaway for such a special 50th anniversary celebration. It's wonderful that our representative was helpful and that you found an unbeatable price for your 14-night stay. We truly appreciate your positive feedback!

Wishing you an incredible anniversary holiday,
Martyn

Valorada con 5 estrellas sobre 5

Nice and easy process

Nice and easy process. No complications with the booking.

20 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We're glad to hear that your booking process was easy and without complications. We appreciate your positive feedback!

Wishing you a wonderful holiday,
Martyn

Valorada con 5 estrellas sobre 5

Fantastic service as always

Fantastic service as always. This is our third trip with Blue Bay Travel.
Although we had missed the Flash Sale for the holiday we initially wanted to go on, Kerry was exceptional in find us and alternative. She pulled all the stops out to get us like for like and double checked all options for flights and dates that will give us maximum time away and at a great price.
Can't fault Blue Bay Travel. If our other 2 holidays booked with them is anything to go on, we know we will be in safe hands.

23 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

It's wonderful to hear that you consistently have such positive experiences with us! We're thrilled that we could find you a fantastic alternative holiday and ensure you got the maximum time away at a great price. We look forward to your next two trips!

Have the best time!
Martyn

Valorada con 5 estrellas sobre 5

Splendid choice of holidays

I have spent many weeks looking for the right holiday, via many company websites. Bluebay Travel was found to be the best, for providing the right information and a great price. I was a bit weary at first, because I,ve not used Bluebay before, but once I,d spoken to the rep Tamzen, everthing was a great peace of mind. Very helpful and informative. Very pleasant to talk to. Excellent booking process, great choice of holidays. Great service.

23 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We are so pleased to hear that you found the perfect holiday with us after such a thorough search! It's wonderful to know that our team provided you with all the necessary information and a great price. We're especially glad that speaking with our representative put your mind at ease and made the booking process so pleasant and informative. Thank you for your kind words about our service and holiday choices.

Martyn

Valorada con 5 estrellas sobre 5

We contacted your company after booking…

We contacted your company after booking with you in the past. Our initial enquiry was handled by Thomas (Tom) Whitehead. Tom advised us about the desired holiday with total professionalism, care and humour. Because of this, we confirmed the booking a day or so later. So it’s a big - Thank You - to Tom and Blue Bay Travel. We will return!

19 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We are so pleased to hear about your wonderful experience with us again! It's fantastic to know that our team provided professional, caring, and humorous service, leading to another confirmed booking. We truly appreciate your kind words and look forward to welcoming you back for future travels.

Martyn

Valorada con 5 estrellas sobre 5

We have been using blue bay travel for…

We have been using blue bay travel for some years now and they are absolutely spot on.our latest trip to the Dominican rep was booked with kelsey and she was brilliant.very professional and helpful.well done guys.

14 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

It's fantastic to hear that your recent trip was spot on and that our team member provided such professional and helpful service. We truly appreciate your continued loyalty and kind words!

Martyn

Valorada con 5 estrellas sobre 5

Good holiday deals

Great service with friendly and responsive customer service. Great deals on good holidays. I have booked with Blue Bay Travel several times and have always found their holidays to be competitive and the service efficient. Would definitely recommend them to friends looking for a good deal.

22 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We are absolutely delighted to hear about your positive experience with us! It's wonderful to know that our service, friendly team, and great deals have consistently met your expectations. We truly appreciate your recommendation to friends.

Martyn

Valorada con 5 estrellas sobre 5

The agent Ellie couldn’t have been more…

The agent Ellie couldn’t have been more helpful. She was knowledgeable and took time to listen to our requirements. We had specific considerations given a change in health and she was thoughtful and reassuring at every step. Nothing felt like too much trouble and Ellie seemed genuinely excited for our future holiday experience.

14 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

Thank you for taking the time to share your wonderful feedback! We're so pleased to hear that our agent was incredibly helpful and knowledgeable, taking the time to understand your specific needs. It's fantastic to know that you felt reassured and that nothing was too much trouble. We're truly excited for your upcoming holiday experience!

Martyn

Valorada con 5 estrellas sobre 5

We always book through Bluebay travel.

We always book through Bluebay travel.
Tamzen was knowledgeable on the resort we liked.
We went back a few times with different dates and airports but nothing was too much trouble.
We booked eith Tamzen and the proxess was easy.

19 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We are so happy to hear that our travel advisor provided such knowledgeable and helpful service, making your booking process easy. We appreciate you choosing us again!

Here's to another happy holiday,
Martyn

Valorada con 5 estrellas sobre 5

Izzie was exceptional from the first…

Izzie was exceptional from the first moment we spoke to her. Nothing was too much trouble for her and she was very knowledgable. She made the whole process seamless. She is a great asset to your business and we will certainly be using Izzie and Blue Bay Travel for our future holidays.

18 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We're so pleased to hear that your experience was seamless and that our team member was knowledgeable and helpful from start to finish. It's wonderful to know you'll be choosing us for your future holidays!

Martyn

Valorada con 4 estrellas sobre 5

The request for enquiry was answered…

The request for enquiry was answered quickly and with detail

16 de agosto de 2026
Opinión espontánea
Logotipo de Blue Bay Travel

Respuesta de Blue Bay Travel

We're so glad we could provide a quick and detailed response to your inquiry. We appreciate your positive feedback!

Wishing you a wonderful holiday,
Martyn

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más