I bought two trees, a Chinese elm and a Fukien tea tree, and before placing my order, I asked whether they could be supplied in similar pots because I planned to display them together. The customer... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Quick delivery and well packed. Great experience with bonsai direct since purchasing my indoor Chinese elm. Never had any issues with any of my purchases and a trustworthy company, I won't go anywhere... Ver más
La empresa ha respondido
Really good website...easy to navigate...everything arrived safely and quick...being new to hobby and first try at bonsai...so bought kit ..couldn't be more pleased...get to grips with this one... Ver más
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best bonsai company i could buy from im always draw to there tiktok lives as they are fun and engaging and its made to feel like a community they are always helpful when it comes to questions. Deliver... Ver más
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Información sobre la empresa
- Proveedor de bonsais
- también en la categoría
- Tienda de regalos
Escrito por la empresa
Bonsai Direct is a specialist bonsai nursery and the UK’s leading seller of bonsai gifts, offering unique and meaningful presents for all occasions—from birthdays and anniversaries to Christmas and other special celebrations. Unlike mass-produced plants, each bonsai at Bonsai Direct is lovingly nurtured and trained by skilled bonsai professionals, ensuring that every tree is unique, healthy, and full of character. Customers can choose from a wide range of indoor and outdoor bonsai, including beginner-friendly varieties as well as impressive, mature specimens for collectors. Alongside trees, Bonsai Direct provides everything needed for bonsai care—pots, tools, soils, and fertilisers—making it a one-stop destination for enthusiasts and gift buyers alike. Every bonsai is securely packaged for safe arrival and comes with a printed care guide, so even beginners can feel confident in caring for their tree. With free next working day delivery to most UK addresses, plus the option to select a preferred delivery date or weekend delivery, Bonsai Direct makes gifting simple and stress-free. Renowned for expertise, quality, and friendly service, Bonsai Direct has earned its reputation as the go-to destination for bonsai lovers and the number one choice for thoughtful, lasting gifts.
Información de contacto
Upcott Barns, Lapford, EX17 6NG, Morchard Bishop, Reino Unido
- 07860 165086
- info@bonsaidirect.co.uk
- www.bonsaidirect.co.uk
4,8
Excelente
331 opiniones
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Excellent company
Order easy to place and received next day. Quality of bonsai received excellent, extremely well packaged. Would 100% recommend this company.
27 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much for your lovely review, Maggie! We’re delighted to hear that you were impressed with your bonsai and that it arrived quickly and safely. We take a lot of care when packing our trees, so it’s always lovely to hear they’ve arrived in perfect condition. Thank you for the recommendation, we really appreciate it! 🌳💚
Best wishes,
Bonsai Direct.
Wonderful company and great service
Wonderful company and great service. Would highly recommend them the Bonsai Tree was beautiful.
20 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much, Mrs Bull, for your lovely review and recommendation. We’re delighted to hear that you were happy with our service and, most importantly, that you loved your beautiful bonsai tree. We really appreciate your kind words and hope you enjoy your bonsai for many years to come! 🌿😊
not what I thought
Thought I was buying a 7 year old cherry tree but received a tree that looks around 6 months old
20 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Hi James, thank you for your feedback. We’re sorry to hear that you’re disappointed with your Cherry Blossom tree.
We’ve tried to locate an order under your name, but unfortunately we haven’t been able to find one on our system, so we’re unable to look into the tree you received.
We would be very happy to help, so please do get in touch with us directly with your order details and a photo of the tree. We can then identify your order and investigate this properly for you.
Best wishes,
The Bonsai Direct Team
Very Nice Tree
Delivery was on time, ordered tree was as shown and very nice (my favourite to date), downside the tree had aphids on it which I had to treat straight away this would not detract me from buying from Bonsai Direct again
20 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you for your review, Gary. We’re delighted to hear that your tree arrived on time and, especially, that it’s your favourite to date!
We’re very sorry to hear about the aphids. We carefully check our bonsai before dispatch, but as we grow our trees naturally, the occasional little visitor can unfortunately slip through. Did you contact us regarding the aphid? Thank you for treating them promptly, and we really appreciate your understanding.
It’s lovely to hear that this hasn’t put you off buying from us again. We look forward to helping you choose your next bonsai!
Best Wishes,
The Bonsai Direct Team
Received a beautiful 12 year old tree
Received a beautiful 12 year old tree, very impressed with the sturdy packaging and next day delivery. All in all a very happy trouble free transaction. Thank you.
18 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much for your lovely 5-star review, Rodney! We're delighted you love your 12-year-old bonsai and that it arrived safely and quickly. We take great care with our packaging, so it's wonderful to hear everything arrived in perfect condition. Thank you for choosing Bonsai Direct and we hope you enjoy your beautiful tree for many years to come! 🌱
Despatch promptly and well packaged.
Despatch promptly and well packaged.
Great quality products
18 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much for your 5-star review! We're delighted you were pleased with the speedy delivery, careful packaging and quality of your products. We really appreciate your support and hope to welcome you back to Bonsai Direct again soon! 🌱
Excellent all round
Excellent all round. Superb packaging and lovely quality dish and tray. Also really appreciated the repotting kit and guide. Think I will definitely use again
19 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much for your lovely review, Pete! We're delighted you were pleased with the quality of your bonsai pot and tray, as well as the way everything was packaged. It's also great to hear that you found the repotting kit and guide helpful. We really appreciate your support and look forward to welcoming you back to Bonsai Direct again soon! 🌱
An absolutely fabulous Dwarf Chinese…
An absolutely fabulous Dwarf Chinese sweet plum tree. Very healthy and beautifully shaped. The Temple of Heaven bought separately, is also very nice and charming. Thank you
13 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much, Massimiliano! We’re delighted that you’re so pleased with your Dwarf Chinese Sweet Plum and its beautiful shape and condition. The Temple of Heaven makes such a charming addition to a bonsai display too, so we hope you enjoy them together for many years to come. Thank you for your lovely review and for choosing Bonsai Direct! 🌳😊
Chinese Sweet Plum
I ordered the wrong tree as I didn't read the description properly however, when I contacted the team, they were very understanding and recommended a suitable replacement. The tree they sent is amazing. 5 Star service.
13 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much, Paul! You have brightened our day. We’re delighted we could help you find the right bonsai and that you’re so pleased with your Chinese Sweet Plum. It’s wonderful to hear that your new tree has impressed you! Thank you for your kind words and 5 stars – we hope you enjoy your beautiful bonsai for many years to come. 🌳😊
Veracity.
First of all it important to know that what you see and order is exactly what you get.The delivery time is very fast and the packaging very clever.Cultivation hints and tips are clear and following them results in owning a stunning bonsai.My Chinese elm is already showing new growth and I am saving my pennies to order one of the more challenging trees.I am one happy bunny.
12 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much, David, for such a fantastic review! We’re delighted that you’re so pleased with your Chinese Elm and that it is already rewarding you with lovely new growth. It’s also wonderful to hear that you found our packaging, speedy delivery and care advice helpful. We love individually photographing our bonsai so you can choose the exact tree that catches your eye. We hope you enjoy watching it develop, and we’ll look forward to helping you choose that more challenging bonsai when the time comes! 😊🌳
A great purchase! 👌🏾
I'm very pleased with my purchase and will be going back for more Bonsai trees in the near future for my indoor display. They arrived the day after I purchased them; well and securely packed.
It's good to know that I now have a reliable go to for my Bonsai trees.
11 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much for your wonderful review, Janet! We’re delighted to hear how pleased you are with your new bonsai and that they arrived quickly and safely. It means a great deal to know that Bonsai Direct is now your go-to for bonsai trees! 😊 We hope they look fantastic in your indoor display and look forward to helping you add to your collection in the future. 🌿
The Bonsai Direct Team
Brilliant service well packaged plants…
Brilliant service well packaged plants arrived in great condition
Very pleased with my purchase will definitely use again
Regards js graves
9 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much, Mr JS Graves. We’re delighted to hear your plants arrived safely, well packaged and in great condition. It’s wonderful to know you’re so pleased with your purchase, and we really appreciate you choosing Bonsai Direct. We look forward to welcoming you back again! 🌳💚
Recieved in good condition.fast…
Recieved in good condition.fast delivery.
11 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much, Stephen. We’re really pleased to hear your order arrived quickly and in great condition. Thank you for choosing Bonsai Direct, and we hope you enjoy your new bonsai! 🌳💚
Delivered on time as gift for friends…
Delivered on time as gift for friends birthday
11 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much, Joel. We’re delighted to hear your order arrived safely and on time for your friend’s birthday. We hope they absolutely loved their bonsai and enjoyed receiving such a special living gift. Thank you for choosing Bonsai Direct! 🌳💚
Very good service order arrived safely…
Very good service order arrived safely and on time have used this company before and wil definitely use again and would recommend it to anyone
4 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Hi Tony,
Thank you so much for your wonderful 5-star review and for choosing Bonsai Direct once again.
We're delighted to hear your order arrived safely, on time and that you've enjoyed your experiences with us enough to return. There really is no greater compliment than a returning customer, and we're especially grateful that you'd recommend us to others.
We hope you enjoy your latest purchase, and we look forward to helping you with your bonsai journey again in the future.
Kind regards,
The Bonsai Direct Team
The information given on the website…
The information given on the website was useful and allowed me to chose the correct item to suit a difficult setting for me.
The item is unique and appears well made.
The glazing is very bespoke but I get that this could be part of the process
The item was well packaged and a useful unexpected suprise to find there was gauze for blocking the large wrap holes, bonsai tying wire, repotting soil and a clear instruction on the process.
The item was also delivered when promised.
2 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Thank you so much for your wonderful 5-star review. We're delighted to hear the information on our website helped you choose the right pot for your project.
It's also great to know you were pleased with the quality, unique glaze and careful packaging. We always like to include a few useful extras, so we're especially pleased that the mesh, bonsai wire, repotting soil and step-by-step instructions were a welcome surprise and helped make your repotting easier.
Thank you again for your kind comments and support. We hope your bonsai settles happily into its new pot, and we look forward to helping you again in the future.
Kind regards,
The Bonsai Direct Team
Cascade bonsai pot
I ordered a Cascade bonsai pot in sparkly bronze, and I also asked for a bit more detail about the wire length and other specifications. I sent that over in a message.
To my delight, it arrived today with everything I requested! 👍🏻
The attention to detail, presentation and professional attitude of everyone at Bonsai Direct are truly commendable. I’ll definitely keep buying from them for all my bonsai needs.
Thank you.
8 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Hi Anthony,
Thank you so much for your fantastic 5-star review. We're delighted to hear your sparkly bronze cascade bonsai pot arrived exactly as you requested and that we were able to provide the additional information you needed before ordering.
Attention to detail is something we take great pride in, so it's wonderful to know you appreciated both the presentation and the service you received. Your kind words about our team really mean a lot to us.
Thank you again for choosing Bonsai Direct. We look forward to helping you with your bonsai journey and supplying more trees, pots and accessories for many years to come.
Kind regards,
The Bonsai Direct Team
Arrived very quick free postage too…
Arrived very quick free postage too well made and ideal for watering my bonsai. L
Ordering another for putting bonsai feed in
Fantastic product
7 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Hi Graham
Thank you so much for your fantastic review. We're delighted to hear your bonsai watering can arrived so quickly and that you're pleased with its quality. It's wonderful to know it's proving ideal for watering your bonsai.
We're especially pleased to hear you're ordering another one to use for your bonsai feed. Having a separate watering can for fertiliser is a great idea and makes feeding quick, easy and consistent.
Thank you again for your support. We hope your bonsai continue to thrive, and we look forward to serving you again soon.
Kind regards,
The Bonsai Direct Team
Well packaged and delivered with care
Well packaged and delivered with care . Can’t really fault.
6 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Hi Jim,
Thank you so much for your lovely review. We're delighted to hear your bonsai arrived well packaged and delivered with care. Our team puts a great deal of effort into preparing every order so it reaches our customers safely and in excellent condition, so it's wonderful to know we got it right.
We really appreciate your support and hope you enjoy your bonsai for many years to come. We look forward to welcoming you back to Bonsai Direct again in the future.
Kind regards,
The Bonsai Direct Team
Great product.
Great product.
Well packaged.
Speedy delivery.
Good price.
6 de agosto de 2026
Opinión espontánea
Respuesta de Bonsai Direct
Hi Janette,
Thank you so much for your wonderful review!
We're delighted to hear you were pleased with your purchase, as well as the careful packaging, speedy delivery and value for money. It's always our aim to ensure every bonsai arrives safely and in excellent condition.
We really appreciate your support.
Best wishes,
Bonsai Direct🌿
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