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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought two trees, a Chinese elm and a Fukien tea tree, and before placing my order, I asked whether they could be supplied in similar pots because I planned to display them together. The customer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quick delivery and well packed. Great experience with bonsai direct since purchasing my indoor Chinese elm. Never had any issues with any of my purchases and a trustworthy company, I won't go anywhere... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

best bonsai company i could buy from im always draw to there tiktok lives as they are fun and engaging and its made to feel like a community they are always helpful when it comes to questions. Deliver... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really good website...easy to navigate...everything arrived safely and quick...being new to hobby and first try at bonsai...so bought kit ..couldn't be more pleased...get to grips with this one... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de bonsais
  2. también en la categoría
  3. Tienda de regalos

Escrito por la empresa

Bonsai Direct is a specialist bonsai nursery and the UK’s leading seller of bonsai gifts, offering unique and meaningful presents for all occasions—from birthdays and anniversaries to Christmas and other special celebrations. Unlike mass-produced plants, each bonsai at Bonsai Direct is lovingly nurtured and trained by skilled bonsai professionals, ensuring that every tree is unique, healthy, and full of character. Customers can choose from a wide range of indoor and outdoor bonsai, including beginner-friendly varieties as well as impressive, mature specimens for collectors. Alongside trees, Bonsai Direct provides everything needed for bonsai care—pots, tools, soils, and fertilisers—making it a one-stop destination for enthusiasts and gift buyers alike. Every bonsai is securely packaged for safe arrival and comes with a printed care guide, so even beginners can feel confident in caring for their tree. With free next working day delivery to most UK addresses, plus the option to select a preferred delivery date or weekend delivery, Bonsai Direct makes gifting simple and stress-free. Renowned for expertise, quality, and friendly service, Bonsai Direct has earned its reputation as the go-to destination for bonsai lovers and the number one choice for thoughtful, lasting gifts.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

332 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(332)

159 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Really excellent little (big) tree

Really excellent little (big) tree , beautifully packaged and delivered quickly.

11 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your kind review, Mamma Cazz! We're delighted to hear you're pleased with your bonsai and that it arrived quickly and in perfect condition. We take great care when packaging our trees, so it's wonderful to know it arrived safely and exceeded expectations.
We hope you enjoy your new little (big) bonsai for many years to come.
Best wishes,
Bonsai Direct 🌳

Valorada con 5 estrellas sobre 5

As always with Bonsai Direct the…

As always with Bonsai Direct the service is awesome!...The plants I've received are all healthy and beautiful!...Recommend this site 😊

13 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you, Barry! 😊
It's always a pleasure to hear from returning customers. We're delighted that you're pleased with both the service and the bonsai you've received. Knowing your trees arrived healthy, beautiful, and ready to enjoy means a great deal to our family team.
Thank you for your continued support and recommendation.
Best wishes,
Bonsai Direct 🌳

Valorada con 5 estrellas sobre 5

Lovely gift

Easy to order, came quickly, well packaged, beautiful plant. Bought as a present and really lovely. Very pleased.

11 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you, Lizzie, for your lovely review!
We're delighted to hear that ordering was easy, delivery was quick, and that the bonsai arrived safely and beautifully presented. It's especially nice to know it made a lovely gift and was well received.

Thank you for choosing Bonsai Direct, and we hope to see your name again in the future!

Best wishes,
Bonsai Direct 🌳

Valorada con 5 estrellas sobre 5

Amazing quality bonzi pot great service

Amazing quality bonzi pot great service

10 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your review, Christopher!
We're delighted to hear you're pleased with the quality of your bonsai pot and the service you received. We really appreciate your support and hope you enjoy your purchase for many years to come.
Best wishes,
Bonsai Direct 🌳

Valorada con 5 estrellas sobre 5

Lovely little book

Lovely little book. Very helpful. Bought my first bonsai and needed some help. This little book was very informative and helpful. Would buy from Bonsai Direct again. Thank you

12 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you, Carol!
We're so pleased to hear that you found the book helpful as you begin your bonsai journey. There's a lot to learn when starting out, so it's wonderful to know the guide provided useful information and support.
We really appreciate your kind words and look forward to helping you with your bonsai collection in the future.
Best wishes,
Bonsai Direct 🌳📖

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, quality items. Lovely site online easy use and clean image. Very happy so far.

5 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your review, Navdeep.

We're delighted to hear that you were pleased with the quality of your items, our delivery service and your experience using the website.

We hope you enjoy your bonsai and thank you again for choosing Bonsai Direct.

Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Very efficient ordered and delivered…

Very efficient ordered and delivered within three days. Great product and great price!!!! Will definitely buy from them again 👍🏼

5 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your fantastic review, Jason.

We're delighted to hear that your bonsai arrived quickly and that you were pleased with both the quality and value. It's great to know everything went smoothly from ordering through to delivery.

We really appreciate your support and look forward to welcoming you back again in the future.

Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Excellent setvice

Bought 2 Bonsai by phone. Excellent service from sales team and a delight to talk to them. Delivery next day as promised. Both plants in excellent condition. Thanks Bonsai Direct.

5 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your lovely review, Peter.

We're delighted to hear that you enjoyed speaking with our team and that your bonsai arrived the next day as promised and in excellent condition.

Your kind words mean a great deal to us, and we're so pleased that you were happy with both the service and the trees.

Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Briiliant company

Beautiful trees and always well packed for delivery very professional. I have 8 trees from them now And all in perfect condition when they arrive.

6 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your continued support, Matthew.

We're delighted to hear that all eight of your bonsai have arrived in perfect condition and that you've been pleased with the quality of the trees and our packaging.

It means a great deal to us that you've chosen Bonsai Direct time and time again. We hope you continue to enjoy your collection and add to it in the future!

Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Bonsai Direct Provide Great Products, And A Fantastic Service

Had a great experience with Bonsai Direct! Plenty of choice and gift options on their website. Bought my mother a Chinese Elm with the little 'Thank You' sign which hangs off the branch, and she's over the moon with it! Also came with some pruning scissors and some Bonsai food. Also treated myself to a Tree Of A Thousand Stars! Both Bonsai trees arrived really quickly, and extremely well packaged. Both look really healthy, and have great shapes. Plenty of advice on their website to help beginners such as myself. All in all, a great experience, and when I decide to buy more, I'll be straight back!

2 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for taking the time to leave such a fantastic review, Ben.

We're delighted to hear that both bonsai arrived safely and that you were pleased with their health, shape and presentation. The Chinese Elm with the Thank You tag makes a wonderful gift, and we're so pleased your mother loved it. It’s great to hear that you're enjoying your Tree of a Thousand Stars too.

We're also glad you found the information on our website helpful. We work hard to make bonsai accessible to beginners while offering quality trees that can be enjoyed for years to come.

Thank you again for your kind words. We look forward to welcoming you back when you're ready for your next bonsai!

Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Superb!

Superb service; the bonsai is beautiful and delivery was very fast! It was packaged safely with clear instructions and arrived in perfect condition. Great quality bonsai tree. The website is also really clear and easy to use, have recommended Bonsai Direct to others.

3 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you so much for your wonderful review, Delyth.

We are delighted to hear that you are pleased with your bonsai and that it arrived quickly, safely and in perfect condition.

It's also great to know that you found our website easy to use and that the care instructions were helpful.

Recommendations mean a great deal to our small family-run business, so thank you for sharing your experience with others.

We hope you enjoy your bonsai for many years to come.

Best wishes,
Bonsai Direct.

Valorada con 5 estrellas sobre 5

Perfectly smooth transaction.

Perfectly smooth transaction.
Delivery great, bonsai’s excellent .

3 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your kind review Grant.
We're delighted to hear everything went smoothly and that you were pleased with both the delivery and your bonsai. We hope you enjoy your tree for many years to come.
Best wishes,
The Bonsai Direct Team

Valorada con 5 estrellas sobre 5

Picked the Bonsai I loved

Picked the Bonsai I loved, fact sheet that comes with the tree has lots of useful information on it. Ordered on the 30th May and my little beauty was delivered on the 2nd of June and was well extremely well packaged. I love Bonsai direct and this is my 3rd purchase from them.

30 de mayo de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you so much for your continued support and for taking the time to leave such a lovely review Sandra.

We're delighted to hear that you're pleased with your new bonsai and found the care guide helpful. It's wonderful to know your tree arrived quickly and safely.
Thank you for choosing us, we truly appreciate your loyalty!
Best wishes,
The Bonsai Direct Team

Valorada con 5 estrellas sobre 5

Incredible tree

Incredible tree - Chinese elm. Will be purchasing again when I have some more space!

2 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your wonderful review Lewis! We're delighted to hear you love your Chinese Elm bonsai. Enjoy your tree, and we're always here to help if you have any questions!

Best wishes,
The Bonsai Direct Team

Valorada con 5 estrellas sobre 5

Great company, great stock

Great company, fast delivery and excellent specimen that's clearly been looked afterm definitely would recommend.

3 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your fantastic review, James! We're delighted to hear that you were pleased with both the service and your bonsai. We take great pride in carefully nurturing our trees here at the nursery, so it's wonderful to know that your bonsai arrived looking healthy and well cared for.

Thanks again for your review, it means a lot to us!
Best wishes,
The Bonsai Direct Team

Valorada con 5 estrellas sobre 5

Ordered a large 16yr old bonsai…

Ordered a large 16yr old bonsai beginner kit for my fiancee's birthday. Absolutely delighted with the tree we received and how efficient the delivery was!
Found the website to be easily navigated and full of information.
Will definitely be making more purchases from this company.

3 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Hi Karen,

Thank you so much for your wonderful review.
We're delighted to hear that you were pleased with the bonsai. Birthdays are special occasions, so it's lovely to know the tree made such a great gift.

We truly appreciate your support and look forward to helping you grow your bonsai collection in the future.

Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Great customer service

Website provides clear information in accessible language. Overall communication was excellent! The product is excellent with vg packaging and prompt delivery

28 de mayo de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Hi Paul,

Thank you for your kind review. We're delighted to hear that you found the information on our website clear and easy to follow, and that you were pleased with the communication throughout your order.

It's also great to know that your bonsai arrived promptly, well packaged, and that you're happy with the quality of the product.

Best Wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Lovely bonsai in great condition and…

Lovely bonsai in great condition and very well packafed

30 de mayo de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Hi Helen,

Thank you for your review. We're so pleased to hear that your bonsai arrived in great condition and that it was well packaged for its journey.

We hope you enjoy your new bonsai and thank you for choosing Bonsai Direct.

Best Wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Bonsai

Delivery was prompt and the bonsai was well packaged. Bonsai itself was as per picture and has been well maintained and looked after. All in all a beautiful bonsai and got exactly what I expected.

30 de mayo de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Hi Brian,

Thank you for taking the time to leave us a review. We're delighted to hear that your bonsai arrived promptly, was well packaged, and matched your expectations.

We take great pride in caring for our bonsai, so it's wonderful to know that this was reflected in the tree you received. We hope you enjoy it for many years to come.

Best Wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

I bought a bonsai starter kit as a gift…

I bought a bonsai starter kit as a gift for my neighbour to thank her for all her help with choosing flowers for our front garden. She absolutely loved it! The kit arrived very quickly, was beautifully packaged, and looked great on arrival. I also contacted customer services about a small technical issue and received excellent support. A wonderful product backed by fantastic service, would highly recommended.

1 de mayo de 2026
Opinión espontánea
Logotipo de Bonsai Direct

Respuesta de Bonsai Direct

Hi Jemma,

Thank you for your wonderful review. We're delighted to hear that your neighbour loved her bonsai starter kit and that it made such a thoughtful thank-you gift.

It's also great to know that your order arrived quickly and that our customer service team was able to help with your query. We really appreciate your recommendation and your kind words about both our products and service.

Best Wishes,
Bonsai Direct

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