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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought two trees, a Chinese elm and a Fukien tea tree, and before placing my order, I asked whether they could be supplied in similar pots because I planned to display them together. The customer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quick delivery and well packed. Great experience with bonsai direct since purchasing my indoor Chinese elm. Never had any issues with any of my purchases and a trustworthy company, I won't go anywhere... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

best bonsai company i could buy from im always draw to there tiktok lives as they are fun and engaging and its made to feel like a community they are always helpful when it comes to questions. Deliver... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really good website...easy to navigate...everything arrived safely and quick...being new to hobby and first try at bonsai...so bought kit ..couldn't be more pleased...get to grips with this one... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de bonsais
  2. también en la categoría
  3. Tienda de regalos

Escrito por la empresa

Bonsai Direct is a specialist bonsai nursery and the UK’s leading seller of bonsai gifts, offering unique and meaningful presents for all occasions—from birthdays and anniversaries to Christmas and other special celebrations. Unlike mass-produced plants, each bonsai at Bonsai Direct is lovingly nurtured and trained by skilled bonsai professionals, ensuring that every tree is unique, healthy, and full of character. Customers can choose from a wide range of indoor and outdoor bonsai, including beginner-friendly varieties as well as impressive, mature specimens for collectors. Alongside trees, Bonsai Direct provides everything needed for bonsai care—pots, tools, soils, and fertilisers—making it a one-stop destination for enthusiasts and gift buyers alike. Every bonsai is securely packaged for safe arrival and comes with a printed care guide, so even beginners can feel confident in caring for their tree. With free next working day delivery to most UK addresses, plus the option to select a preferred delivery date or weekend delivery, Bonsai Direct makes gifting simple and stress-free. Renowned for expertise, quality, and friendly service, Bonsai Direct has earned its reputation as the go-to destination for bonsai lovers and the number one choice for thoughtful, lasting gifts.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

332 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(332)

159 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Have always loved trees

Have always loved trees (the big outdoor ones). They are alive and wonderful. I began to notice photos of the little trees (bonsai) and I was overcome by how much beauty could be held by something so small. I am now an addict - I must be because I spend so much time fussing over them.

24 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your wonderful review, Philip.

What a lovely way to describe your journey into the world of bonsai! We often hear from customers who have always admired full-sized trees, only to discover that bonsai capture the very same beauty and character in miniature form.

We're especially pleased to hear you've become such an enthusiastic bonsai keeper. The time and care you invest in your trees is all part of the enjoyment, and we're sure they'll reward you with many years of growth and beauty.

Thank you for choosing Bonsai Direct. We look forward to helping feed your bonsai "addiction" for many years to come!

Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company, beautiful and very healthy my bonsai tree, also very well packaged, I order on Sunday night and it arrived on Tuesday afternoon with standard delivery.
I really recommend
Thank you all

25 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you so much for your wonderful review, Gustavo.
We're delighted to hear that your bonsai tree arrived looking beautiful and healthy, and that you were pleased with both the careful packaging and the speedy delivery. Our nursery team takes great pride in growing, preparing and packing every bonsai, so it's fantastic to know your tree reached you in perfect condition.
We really appreciate your recommendation and hope you enjoy your bonsai for many years to come. If you ever need any advice or have questions about its care, we're always here to help.
Best wishes,
The Bonsai Direct Team

Valorada con 5 estrellas sobre 5

I ordered a Chinese Elm Bonsai tree…

I ordered a Chinese Elm Bonsai tree from Bonsai direct. it was delivered next day and in perfect condition. I am very happy with my purchase. Thank you Bonsai Direct

24 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your wonderful review, Scott.

We're delighted to hear that your Chinese Elm bonsai arrived the very next day and in perfect condition. Our nursery team takes great care in preparing and packaging every bonsai, so it's fantastic to know you were pleased with both the tree and the service.

Thank you for choosing Bonsai Direct. We hope you enjoy your Chinese Elm for many years to come and look forward to helping you again in the future.

Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Exceptional experience easy website the…

Exceptional experience easy website the bonsai was a gift for my dad for Father’s Day and it got delivered straight to his house no problem packaged well

21 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your lovely review, Diane.
We're delighted to hear that your Father's Day gift arrived safely and that the whole experience was straightforward from start to finish. We work hard to make ordering easy and to ensure every bonsai arrives well packaged and in excellent condition, so it's wonderful to know everything went smoothly.
We hope your dad is enjoying his bonsai and that it serves as a lasting reminder of a special Father's Day.
Thank you again for choosing Bonsai Direct and for taking the time to share your experience.
Best wishes,
The Bonsai Direct Team 🌿

Valorada con 5 estrellas sobre 5

Fast and simple

The info on the website helped me find a tree that flowers and fruits, as a gift - it arrived super fast, in good condition and exactly when expected, the recipient loves it and had great fun unboxing it.

21 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your lovely review, Ele.
We're delighted to hear that the information on our website helped you choose the perfect flowering and fruiting bonsai gift. It's wonderful to know the tree arrived quickly, in excellent condition and exactly when expected.
We're especially pleased that the recipient loved their bonsai and enjoyed the unboxing experience too. There's something special about receiving a living gift that continues to grow and develop over time.
Thank you again for choosing Bonsai Direct and for taking the time to share your experience.
Best wishes,
The Bonsai Direct Team 🌿

Valorada con 5 estrellas sobre 5

Fantastic company

Very nice and helpful people. Bonsai tree arrived well packaged and with full instructions how to grow it. 100% recommend.

15 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you, Arnold, for your wonderful review and recommendation.
We're delighted to hear that you found our team helpful and that your bonsai tree arrived safely and well packaged.
Thank you for choosing Bonsai Direct. We hope your bonsai brings you many years of enjoyment, and we're always here if you need any advice along the way.
Best wishes,
The Bonsai Direct Team 🌳

Valorada con 5 estrellas sobre 5

My bonsai tree was well packed and…

My bonsai tree was well packed and delivered very quickly.

20 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you, Pam, for taking the time to leave a review.
We're so pleased to hear that your bonsai tree arrived quickly and was well packaged. We take great care in preparing every bonsai for its journey, so it's wonderful to know it reached you safely and in good condition.
We hope you enjoy your bonsai for many years to come. If you ever need any advice or support, our team is always happy to help.
Best wishes,
The Bonsai Direct Team 🌳

Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend. Was made to feel welcome when purchasing my first bonsai and the knowledge was exceptional.

19 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you, Aaron, for your fantastic review.
We're delighted that you felt welcome when purchasing your first bonsai and that our knowledge helped you choose the right tree. Introducing people to the art of bonsai is one of the most rewarding parts of what we do, so it's wonderful to hear that you had such a positive experience.
We hope your bonsai brings you many years of enjoyment, and please remember we're always here if you need any advice as your bonsai journey continues.
Best wishes,
The Bonsai Direct Team 🌳

Valorada con 5 estrellas sobre 5

Super fast delivery

Super fast delivery. Bonsi tree looked great

19 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your review, Gemma.
We're delighted to hear that your bonsai tree arrived quickly and that you were pleased with how it looked. Our team works hard to ensure every tree leaves the nursery looking its very best, so it's wonderful to know we met your expectations.
Thank you for choosing Bonsai Direct. We hope you enjoy your bonsai and look forward to helping you again in the future.
Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Fantastic service arrived the day I…

Fantastic service arrived the day I requested, really well packaged

19 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your lovely review, David.
We're delighted to hear that your order arrived on your chosen delivery date and that it was well packaged for its journey. We take great care in preparing every bonsai to ensure it arrives safely and in excellent condition.
Thank you for choosing Bonsai Direct. We hope you enjoy your bonsai for many years to come and look forward to helping you again in the future.
Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Great product brought as a present…

Great product brought as a present recipient loved it

20 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your kind review, Christine.
We're so pleased to hear that the bonsai was well received and that the recipient loved their gift. There's nothing better than knowing one of our bonsai has helped make a special occasion even more memorable.
Thank you for choosing Bonsai Direct. We hope to help you find the perfect gift again in the future.
Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Amazing starter bonsai’s

Trees arrived promptly, were healthy and vibrant, exceptional value for money, and exceeded my expectations.

18 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you for your wonderful review, Thomas.
We're delighted to hear that your bonsai trees arrived promptly and in such healthy, vibrant condition. It's especially rewarding to know they exceeded your expectations and that you felt they offered exceptional value for money.
Our team takes great pride in nurturing and carefully preparing every bonsai before it leaves the nursery, so your feedback means a great deal to us.
Thank you for choosing Bonsai Direct. We hope you enjoy your trees for many years to come.
Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

My first 2 bonsai trees and I couldn't be happier!

I order my first 2 bonsai trees from Bonsai Direct and I couldn't be happier with the service I received. The plants arrived quickly and in excellent condition. I was dubious about ordering bonsai by mail order but the trees were well packaged and I would have no hesitation in using Bonsai Direct again.

16 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Hi Simon,
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that your first two bonsai trees arrived quickly and in excellent condition. We understand that ordering living trees by mail order can feel a little daunting, so it's especially rewarding to know that our careful packaging helped put your mind at ease.
We hope you enjoy your bonsai journey and look forward to helping you grow your collection in the future.
Thanks for making what we do worthwhile and brightening our day.
Best wishes,
The Bonsai Direct Team

Valorada con 5 estrellas sobre 5

Flowering Cherry

I ordered a flowering cherry and I’m so pleased with little tree I received. It was bought to commemorate my niece’s last day at school
Delivery was quick and the instructions very clear and easy to follow.
Would highly recommend.

17 de junio de 2026
Opinión espontánea
Logotipo de Bonsai Direct

Respuesta de Bonsai Direct

Thank you, Penny, for your lovely review.
We're delighted to hear that you were so pleased with your Flowering Cherry tree. What a wonderful way to commemorate your niece's last day at school and celebrate such a special milestone.
It's great to know your tree arrived quickly and that you found the care instructions clear and easy to follow.
Thank you again for your recommendation and for choosing Bonsai Direct to mark such an important occasion.
Best wishes,
Bonsai Direct 🌸

Valorada con 5 estrellas sobre 5

Excellent service all round.

Excellent service all round.
Very happy with my Bonsai Tree it’s Beautiful and just what I’d hoped for.
The pack is also proving very useful especially the Book.
Thank you for a great service.

13 de junio de 2026
Opinión espontánea
Logotipo de Bonsai Direct

Respuesta de Bonsai Direct

Thank you, Shane, for your wonderful review.
We're delighted to hear that you're so happy with your bonsai tree and that it was exactly what you had hoped for. It's also great to know that you're finding the bonsai starter pack useful, especially the book.
Thank you for your kind words about our service. We truly appreciate your support and hope you enjoy your bonsai for many years to come.
Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

the quality of the trees is good

the quality of the trees is good have not made my order yet as i am waiting till my birthday to do it but will be using this service

17 de junio de 2026
Opinión espontánea
Logotipo de Bonsai Direct

Respuesta de Bonsai Direct

Thank you for your wonderful review! We're delighted to hear that you've been impressed by the quality of our bonsai trees.
We hope you have a fantastic birthday when it arrives, and we look forward to helping you choose the perfect bonsai when you're ready to place your order. If you have any questions in the meantime, our team will be happy to help.
Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Fantastic bonsai trees

Fantastic bonsai tree, the quality is insane for the affordable price. Delivery was super quick.

9 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Hi Jade,
Thank you for your wonderful review! We are delighted to hear that you were so pleased with the quality of your bonsai and that it exceeded your expectations. It's also great to know your tree arrived quickly and safely.

We really appreciate your support and hope you enjoy your bonsai for many years to come.

Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

My first purchase - Chinese Elm.

Purchased my very first “Chinese Elm” Bonsai tree from your company. I’m very happy with how it arrived, you could tell that much love and care was put into the packaging, insuring its safe arrival.

The overall quality of the tree is stunning! No complaints at all. Looking forward for Bonsai Direct to become my “Go-to” with anything Bonsai.

Thank-you!

16 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Hi there,
Thank you for such a fantastic review! We are delighted that your first Chinese Elm bonsai arrived safely and that you were pleased with both the packaging and the quality of the tree.

As a family-run nursery, we take great pride in preparing every bonsai with care, so it's wonderful to hear that this was reflected in your experience. We are honoured that you are considering Bonsai Direct as your go-to source for all things bonsai.

Thank you again for your support, and we look forward to helping you on your bonsai journey.

Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

Purchased a bonsai tree for my husband

Purchased a bonsai tree for my husband, dispatch was quick, packaged brilliantly so no breakages and the tree is simply beautiful! Can tell these have been 5* cared for! Looking at purchasing another for my dad.

12 de junio de 2026
Opinión espontánea
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Respuesta de Bonsai Direct

Thank you so much for your lovely review. We're delighted to hear your husband's bonsai arrived quickly, safely, and looking beautiful. Our team puts a huge amount of care into nurturing and preparing every tree, so it's wonderful to know that showed through.

We'd be honoured to help you choose a bonsai for your dad too. Thank you again for your support and kind words.

Best wishes,
Bonsai Direct

Valorada con 5 estrellas sobre 5

I absolutely love my new little tree

I absolutely love my new little tree! I ordered it on a Monday and it arrived Tuesday… in perfect condition! Well done Bonsai direct with your packaging. I chose this tree because it’s evergreen, flowers and gets fruit… how great is that… I can’t wait to see it happen. I really like that there is lots of information on how to care for the tree, and I can ask for help and advice if needed. I’m really enjoying looking after it 😍 I will definitely be buying another one… or two… 😄

2 de junio de 2026
Opinión espontánea
Logotipo de Bonsai Direct

Respuesta de Bonsai Direct

Thank you so much for your lovely review, Kimberley! We're delighted to hear your bonsai arrived safely and that you're already enjoying caring for it. It sounds like you've chosen a wonderful tree, and watching the flowers and fruit appear is all part of the fun. 😊
We're also pleased that you found the care information helpful. Remember, we're always here if you need any advice along the way. Enjoy your bonsai journey, and we'll look forward to welcoming you back for tree number two... or three! 😄
Best wishes,
Bonsai Direct 🌳

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