Can’t speak highly enough of this insurer, I’ve already made some claims for minor things like grass allergy treatment and a UTI and they’ve been so helpful and really pleasant to deal with both over... Ver más
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Consulta las opiniones de los clientes
A huge thankyou Bow Wow Meow.. we have a beautiful puppy Tobias, sadly at 5 months of age he needed a urgent operation as he gave himself a Tibial crest fracture jumping around in our backyard. We wer... Ver más
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Very simple process, emergency Vet hospital submitted claim on our behalf & money was in my bank account within 48 hours. Only reason we couldn’t use gap only was because it was on a weekend. That wou... Ver más
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Being a cavoodle, Hank gets into everything!! He’s eaten chocolate, had major diarrhoea for a week straight, had swollen saliva glands, been bitten by a redback spider, etc. Bow Wow Meow has been amaz... Ver más
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Información sobre la empresa
Escrito por la empresa
Bow Wow Meow are more than pet insurance providers, we are pet people too. We've been helping Aussie pet parents for since 2008, and have insured over 190,000 Aussie pets since then. Our new Nose-to-Tail Cover has been developed to offer a more flexible solution that allows pet owners to choose different coverage options depending on what is important to them, while giving them more control over their premiums. Key features include zero sub-limits, up to $30k annual benefit limit and up to 90% back on your eligible vet bills. Customers can choose to add on an annual excess of $250 or $500, which is only paid once per policy period. We also offer optional Booster Care benefit of up to $2k per year for dental, physio & behavioural conditions and optional Routine Care (non-insurance benefit)*. Nose-To-Tail Cover is GapOnly® ready, so eligible claims can be paid on the spot and you pay only the gap. Bow Wow Meow customers also have access to myPetPass®, which provides extra pet perks including Live Vet, complimentary 24/7 online vet care, discounted pet prescription meds and more. *Policy T&Cs, limits, exclusions and waiting periods apply. Annual excess may apply. Policies are issued by PetSure (Australia) Pty Ltd. except for those entered into before 14 June 2023 & subsequent renewals, which are issued by the Hollard Insurance Company Pty Ltd. Consider the PDS & TMD before purchasing: bowwowinsurance.com.au
Información de contacto
PO Box 1818, 2022, Bondi Junction, Australia
- 02 9369 2666
- help@bowwow.com.au
- www.bowwowinsurance.com.au
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Bow Wow Meow - Great Insurer
Bow Wow Meow has always been so efficient in processing any claims. Unfortunately my senior dog has diabetes and needs regular insulin injections resulting in fairly regular claims. I have never had any rouble l trouble with making claims, getting new policies, cancelling policies (death of a pet) and would highly recommend Bow Wow Meow to all pet owners that want peace of mind.

Respuesta de Bow Wow Meow Pet Insurance
Incredible service
Loki has been diagnosed with a life long condition that requires expensive procedures and medication. Bow Wow Meow Pet Insurance has been incredible with dealing with claims in a timely matter and providing communication on where his claim is at in the claims process. I could not recommend them enough as without it there is no way we could afford Loki’s medical treatment.

Respuesta de Bow Wow Meow Pet Insurance
Easy and professional approach
Easy and without hustles, pleasure to be with you guys, thank you for support!!!

Respuesta de Bow Wow Meow Pet Insurance
Do not insure with Bow Wow
Do not insure with Bow Wow.
I have never dealt with a more unscrupulous insurance company ever. And that’s saying something.
It wasn’t until I threatened legal action that my legitimate claim was settled. I understand this is a common experience with BOW WOW

Respuesta de Bow Wow Meow Pet Insurance
Fast, easy, stress free claims!
Bow wow meow have always been great to us! Unfortunately our dog is verrrryyyy accident prone so we are constantly visiting the vet. It is calming knowing with confidence that I can easily submit the claim online and usually it's reviewed and approved within a day. Will definitely continue to purchase insurance for our dog Archie and any future pets we get!

Respuesta de Bow Wow Meow Pet Insurance
I noticed that claims were processed so…
I noticed that claims were processed so much quicker with the vet practice submitting the claim than if I'd have done it myself.

Respuesta de Bow Wow Meow Pet Insurance
Such an easy process to claim thank you

Respuesta de Bow Wow Meow Pet Insurance
Value for money
Bow wow meow has always been every prompt with claim processing. I find that my premiums are worth it as so get back what was promised. Very happy with them.

Respuesta de Bow Wow Meow Pet Insurance
My baby has had several ear infections…
My baby has had several ear infections that has taken several treatments to sort out
BEMI has been fab in covering the costs and processing quickly
Highly recommend them!

Respuesta de Bow Wow Meow Pet Insurance
Easy claims process and very fast
The claim process is really easy, takes minutes only and they are very fast to process and pay on the claim. I have been very happy with Bow Wow Meow Pet Insurance. I have been with them for about 18 months.

Respuesta de Bow Wow Meow Pet Insurance
It has & continues to be an easy…
It has & continues to be an easy experience in claiming with Bow Wow Meow. You simply upload the paid invoice & a few days later the claim is processed & funds are back in your account. Highly recommend these guys.

Respuesta de Bow Wow Meow Pet Insurance
They Take Pride of their Service.
*update : Thank you !
* The Supervisor contacted me the following day. They are very prompt after this review which I made the other day. It was just unfortunate that I spoke to person who wasn’t willing to go one step farther and tried to be a “know it all”. Inspite of unfortunate communication with 1800 Customer Service , the Supervisor made the situation better to handle . I highly recommend Bow Wow!
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Extremely disappointed of 1800 Customer Service. Didn’t help resolve my inquiry about a claim that went to wrong bank account . He wouldn’t even try to pass me on to someone who could help. I sent an email and inform them about the wrong account, but no one even dared to look into it. So at the moment, I still have not received one of my claim as it went to the wrong account.
It’s sad how a very good provider can be ruined by incapable & incompetent customer service people.
Refund wise, BowWowMeow is fast.

Respuesta de Bow Wow Meow Pet Insurance
This is a great pet insurance company
This is a great pet insurance company. Fast and easy claims process and great communication from them.

Respuesta de Bow Wow Meow Pet Insurance
Thank goodness we had pet insurance!
My little dog had a dislocated knee that wasn't staying in, so was booked for surgery. She unfortunately became critically unwell with HGE the day before the surgery. She was seriously ill for 2.5 weeks with this and required a lot of time in hospital and many medications, procedures and tests. Each day a claim was put through to Bow Wow by either the hospital or the vet, and each time we received an amazing refund literally within a few days.
We kept exclaiming "Thanks goodness we have pet insurance!!"

Respuesta de Bow Wow Meow Pet Insurance
Happy customer
The process is so quick and all handled by the vet. Couldn’t be easier or more efficient. It offers great piece of mind.

Respuesta de Bow Wow Meow Pet Insurance
Review from Happy customer
I’m a customer of bow wow meow pet insurance for many years. Had two dogs insured at different times . Very happy. Professional and officiant, and friendly customer service. Recommend to anyone who is looking for best pet insurance for their pets.
From happy customer , Thank you

Respuesta de Bow Wow Meow Pet Insurance
Easy process and great customer service…
I am very happy with the service and cover from bow wow meow. My recent claim was processed very quickly and was managed directly between my vet and bow wow meow, and I was kept up to date on the progress of my claim.

Respuesta de Bow Wow Meow Pet Insurance
Bow Wow Meow have been fantastic … easy…
Bow Wow Meow have been fantastic … easy and fast claims through the portal

Respuesta de Bow Wow Meow Pet Insurance
Amazing Bow Wow…
Bow wow are always prompt with payments - very happy with the service

Respuesta de Bow Wow Meow Pet Insurance
Very simple process
Very simple process, emergency Vet hospital submitted claim on our behalf & money was in my bank account within 48 hours. Only reason we couldn’t use gap only was because it was on a weekend. That would be my only complaint that Bow Wow should have gap only available at all times rather than only as their office hours.

Respuesta de Bow Wow Meow Pet Insurance
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