Brayleys Cars - Brayley Honda Orpington Opiniones 

575
TrustScore: 4.5 sobre 5

4,6

Cray Avenue 222, BR5 3PW Orpington, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All the staff at Brayleys are always so nice to deal with. They explain things clearly, are friendly and helpful and very efficient. My car was collected without fuss. I received a call telling me w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I booked to have my car's first service. Booking in was easy. Staff friendly and efficient. No problems with service. Will definitely revisit.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

SERVICE, MOT, NEW PLANS. My service and MOT went smoothly (thanks guys) and Colin on the front desk was very helpful; he kept me informed. Debby, Service Advisor, was also great. She talked me thr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently bought my first Honda and I’m very pleased with the attention to detail I received from Paul Hubbard Sales. Paul gave me ample time to consider all the information and prices without pressu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de reparación de automóviles
  3. Tienda de repuestos de automóviles usados
  4. Concesionario de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Cray Avenue 222, BR5 3PW, Orpington, England, Reino Unido

  • 0208 303 6363

4,6

Excelente

TrustScore: 4.5 sobre 5

575 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 31% de las opiniones negativas

Suele responder en menos de 1 semana

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4,6

Todas las opiniones

(575)

3133 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Received a genuine welcome at reception, the work (service and MOT) was carried out promptly and the loan car was great. Excellent in all respects. See you next year :-)

7 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Martin, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

My first Honda experience

I found the dealership open and helpful.

All the questions we had about the Model selected and the finance options available were answered professionally without any undue sales pressure.

A test drive was organised at very short notice which was much appreciated

31 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Helpful staff who kept me up to date…

Helpful staff who kept me up to date with my car until completion.

31 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Professional contact throughout

Professional contact throughout

30 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Catherine, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Efficient and helpful service from…

Efficient and helpful service from George when buying a new Jazz.

27 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Jerry, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Excellent dealer

I had a fantastic experience at Brayley Honda Orpington. From the moment I arrived, George was incredibly helpful, guiding me through various models and payment structures with transparency and expertise. I particularly appreciated his approach; he was never pushy and avoided any aggressive upselling, allowing me the space to make an informed decision.

Once the purchase was finalised, the entire process was seamless. George provided consistent updates and handled all documentation promptly. To my surprise, the car arrived ahead of schedule, and the collection process was flawless. I highly recommend this dealership, and specifically George, to anyone in the market for a Honda.

26 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Philippe, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Good value for money

Car taken in for service and MOT. Recall issue checked, car serviced and issue with wiper jet resolved. Excellent communication throughout by efficient and friendly staff. 2-year money-saving service contract recommended and taken out. Altogether a quick, easy and trouble-free experience. Thank you, and see you again next year.

26 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Elizabeth, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Great service . Great car.

I fully recommend the guys at Honda Orpington. I was able to find exactly the right car for me. Excellent service from start to finish.

21 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Shah, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 4 estrellas sobre 5

Good customer service

Good customer service, in particular Colin Holloway in the vehicle service department spotted an in house error on my service plan that he immediately rectified. The result of which I will be receiving a sizeable refund.
All aspects of service and minor additional work all completed to a high standard.

25 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Denton, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valorada con 5 estrellas sobre 5

Booked in for service

Booked in for service waited couple of hours had coffee looked at used collected car couldn’t be better

24 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Anthony, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Brayleys an excellent company.

Very knowledgeable salesman. Organised a test drive very quickly. Went through my various options for the car. I am very happy with the outcome. Thank you George Ascott.

24 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Alan, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Good customer service from the service…

Good customer service from the service team. I met Debbie regarding a Warranty, she demonstrated a good understanding of the warranty. She was a very pleasant lady, very polite throughout my engagement with her. Well done.

19 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Ifejola, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Buying a car at our age is a big move …

Buying a car at our age is a big move ,the guidance we received in making a decision from Sales exec Tom Bolton was important to us and was very professional .
His manager Simon and other members of staff at the Branch also helped us at various stages of our purchase.

23 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Bill, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Quick turnaround for a service

11 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Jackie, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Annual service

Very well organised. Good customer service. Video report on service as it is being completed. Shame they don’t valet your car anymore.

9 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi David, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

First MOT & Service

Booked in for first MOT and service. I booked early to ensure I got a 'wait for' appointment. All went smoothly. Good check-in and contact (whilst I shopped!). Who knew they even send you a quick video too these days!

6 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Fred, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

MOT and service at Honda

Found the whole experience, efficient and respectful. Was given a full report on what was inspected and what work was carried out. And given the heads up on some work that will be required in the future.

3 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Nicholas, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Well organised, straightforward advice and no hard sell

I ended up at Brayleys after my local Honda dealer in Croydon (who I'd used for decades) disappeared overnight. Nothing local so headed off to St Mary Cray (where I thought?) and Brayleys have been great. Nearby fast train links into Bromley/London or out to Sevenoaks and efficient, friendly service.

2 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Dave, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Good service all round.

26 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Kevin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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