Brayleys Cars - Brayley Honda Orpington Opiniones 

575
TrustScore: 4.5 sobre 5

4,6

Cray Avenue 222, BR5 3PW Orpington, England, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All the staff at Brayleys are always so nice to deal with. They explain things clearly, are friendly and helpful and very efficient. My car was collected without fuss. I received a call telling me w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I booked to have my car's first service. Booking in was easy. Staff friendly and efficient. No problems with service. Will definitely revisit.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

SERVICE, MOT, NEW PLANS. My service and MOT went smoothly (thanks guys) and Colin on the front desk was very helpful; he kept me informed. Debby, Service Advisor, was also great. She talked me thr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently bought my first Honda and I’m very pleased with the attention to detail I received from Paul Hubbard Sales. Paul gave me ample time to consider all the information and prices without pressu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de reparación de automóviles
  3. Tienda de repuestos de automóviles usados
  4. Concesionario de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Cray Avenue 222, BR5 3PW, Orpington, England, Reino Unido

  • 0208 303 6363

4,6

Excelente

TrustScore: 4.5 sobre 5

575 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 31% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(575)

3133 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Well organised, straightforward advice and no hard sell

I ended up at Brayleys after my local Honda dealer in Croydon (who I'd used for decades) disappeared overnight. Nothing local so headed off to St Mary Cray (where I thought?) and Brayleys have been great. Nearby fast train links into Bromley/London or out to Sevenoaks and efficient, friendly service.

2 de marzo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Dave, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Good service all round.

26 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Kevin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Easy booking in

Easy booking in. Polite helpful staff

24 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Lois, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Brayleys Honda were professional and courteous

The details of the service were explained thoroughly. The team were very courteous and friendly

23 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Car service and mot completed quickly…

Car service and mot completed quickly and at a good price. The team were friendly and kept me informed of any work needed and quoted before completion. Thank you

24 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Stu, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 4 estrellas sobre 5

MOT & replacement of coolant pipe

My car was booked in for an MOT & replacement of a corroded, metal coolant pipe that was found during a service in December 2025.
The work was carried out out quickly & efficiently while I waited.
My only negative comment is that when the repair was booked in, in January I was advised someone would get back to me with the cost of the repair. They didn’t. I spoke to someone two weeks before the appointment & was advised again that I would be contacted. It didn’t happen.

16 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Roger, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Valorada con 3 estrellas sobre 5

I was asked to give a 5 star review!

I was asked to give a 5 star review which speaks for itself!
I dropped my car off at 8am as requested for a service and MOT. Disappointingly my car was not ready to pick up until nearly 5pm. On checking the car in I agreed to additionally have the fuel system flushed out and the air con re-pressurised. The former was carried out but it looks like the air con was not touched (I was not charged for it). Also, with previous services the car had been washed. This time it wasn't - when I mentioned this I was told that this was for environmental reasons and that instead of washing a car they now planted a tree (apparently I should have been told about this!). I wonder (cynically) where my tree is planted.

16 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from Brayleys as usual

Great service from Brayleys as usual. I've had several vehicles over past 20yrs. Loving the relaxing drive of new hybrid Civic. (Bit of a shock considering previous car was a Type R!)

14 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Gavin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Service

Service, recall work, and MOT completed very efficiently. Kept me informed as to progress- very pleasant experience.

12 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Dave, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 3 estrellas sobre 5

Somewhat dissappointed

Hard to quantify. Initially the experience was good. There are some major areas where Brayleys need to be more open and expansive about additional costs that are included within the transaction price. The Branch Manager and I discussed this today, so hopefully those concerns will be addressed

12 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Getting my CRV serviced.

The service staff were friendly, polite, informative and knowledgeable. I took my car to Bradley's the esrly evening before and they started work that day. I received a video that evening of the condition of the car underneath and the condition of the tyres. Just after 9.00 AM on Wednesday Bradley's called to say that work was completed and all was well. Wow!!
When collecting my car Emma took me through the work done and confirmed that there were no MoT advisories. I will certainly continue to use Bradley's again.

11 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Geoff, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Had to wait for a while to be seen by a…

Had to wait for a while to be seen by a salesperson due to staff shortage with sickness and on the verge of leaving but stumbled on a car in the forecourt I liked the look of. Went back inside and had another bit of a wait but eventually had a brilliant salesman in George. Great knowledge, great personality, I bought the car and would definitely buy from Brayleys again.

31 de enero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Johanna, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 2 estrellas sobre 5

Signed up for plan with the…

Signed up for plan with the understanding the car would be picked up and returned - that was not the case. Usually it has a wash and hoover - that didn’t happen. Cannot understand video - talks far too quickly.

9 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy !

Very happy !! Love my HRV and lovely people at Brayleys. Thank you!!

9 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Gail, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Annual Service and MOT

Car delivered at 8am for service and MOT and was available for collection at 11.15am having also being cleaned, fantastic service.

9 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Thank you Brayleys…

Thank you Simon for making it possible to purchase my dream car which yes wasn’t a Honda Civic Type R but an equally amazing car the GR Yaris.
The drive home was wet but it didn’t disappoint.
The Team at Brayleys are like a family and they are all really happy to make your experience first class.
A big thank you to Lana for the great Mocha which I think was better than most coffee shops.
Thank you to George for picking me up from the station as it was heavy rain.
Thank you to Paul Hubbard for the great handover !
Lay off the Monster 😃

Thank you Brayleys !

Paul

5 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Really easy to book car in did a while…

Really easy to book car in did a while you wait service and Mot. Keep me up to date in progress and done in time scale they predicted if no work needed.

3 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Karen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service - suggested works; gave health update on vehicle advised by phone as soon as the car was ready - where it was located and all paperwork prepared

2 de febrero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Lynne, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

The staff are very helpful and polite…

The staff are very helpful and polite the service and mot was carried out quickly.

26 de enero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Bernard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. All prices explained. Quick turnaround and efficient telephone calls after service completed

23 de enero de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Honda Orpington

Respuesta de Brayleys Cars - Brayley Honda Orpington

Hi Marcus, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más