Brayleys Cars - Brayley Thurrock Used Car Centre Opiniones 

278
TrustScore: 4.5 sobre 5

4,7

Orsett Road 72-86, RM17 5EL Grays, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found Kevin very helpful when choosing my car. He explained in detail all the process and requirements. Had a good experience of test driving the car I wanted to buy. When I picked it up after... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This may seem a little repetitive if you're scrolling through all of the reviews, but.... Another shout out to Kevin, He's more consultative than his sales job title implies. Listens to your... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kevin was brilliant. Knowledgeable, helpful and honest. Went over and above to ensure everything went smoothly with my purchase. There was no pressure and no sales pitch just an honest evaluation of w... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de reparación de automóviles
  3. Tienda de repuestos de automóviles usados
  4. Concesionario de automóviles usados

Escrito por la empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Información de contacto

  • Orsett Road 72-86, RM17 5EL, Grays, England, Reino Unido

  • 01375 375333

4,7

Excelente

TrustScore: 4.5 sobre 5

278 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 31% de las opiniones negativas

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4,7

Todas las opiniones

(278)

3026 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing experience - thank you so much!

Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother. All the staff were amazing, super understanding and explained this to me multiple times so I understood what was happening. We were kept updated throughout. They couldn’t do more to help and I’m really grateful for that. Highly recommend these guys. I believe we went through Graham, lovely gentleman, again made me feel so at ease, chatting away. Thank you all so much again! ⭐️⭐️⭐️⭐️⭐️

21 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Faye, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Mazda Service- Brayley Grays

Booked my car in for a service, Katy receptionist was very nice and helpful.
Car was done, washed and ready to drive away in 2 hours

17 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Sue, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Katy. We look forward to continuing to welcome you into the dealership for many more years.

Valorada con 5 estrellas sobre 5

Excellent service and communication…

Excellent service and communication also very helpful thanks to Graham and all the people at Brayley for all of their help

17 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Graham. We look forward to continuing to welcome you into the dealership for many more years.

Valorada con 5 estrellas sobre 5

Great service and staff friendly and…

Great service and staff friendly and polite. Reasonably priced and kept updated throughout the day.

14 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Ife, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 4 estrellas sobre 5

Polite staff

Polite staff

10 de agosto de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Pearl, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 4 estrellas sobre 5

Easy to book

Easy to book. Helpful staff. Completed on time.

28 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Mark, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

I found Kevin very helpful when…

I found Kevin very helpful when choosing my car. He explained in detail all the process and requirements. Had a good experience of test driving the car I wanted to buy. When I picked it up after purchase it had been freshly wash and cleaned inside. The service was very good. It been a smaller garage made it more personalised.

Thanks
Denise

25 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Denise, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Friendly non pressured purchase

24 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Carol, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 5 estrellas sobre 5

Kevin was brilliant

Kevin was brilliant. Knowledgeable, helpful and honest. Went over and above to ensure everything went smoothly with my purchase. There was no pressure and no sales pitch just an honest evaluation of what best suited my needs. Can’t fault the service, that’s why I keep coming back. Highly recommend.

11 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Denise, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

Took my Mazda for a Service

Took my Mazda for a Service. Staff were very friendly and efficient.

14 de julio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Alex, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 4 estrellas sobre 5

All good

All good, service completed and passed MOT

22 de junio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Valorada con 4 estrellas sobre 5

Despite the showroom being refurbished…

Despite the showroom being refurbished welcomed and felt as an important client. this was my first visit to get my car serviced, excellent service throughout

11 de junio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi James, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Valorada con 5 estrellas sobre 5

Helpful

Helpful, knowledgeable staff. Very efficient and responsive to questions.

8 de junio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Bernadette, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

Very friendly

Very friendly and helpful.

1 de junio de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Kely, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Valorada con 5 estrellas sobre 5

I had a brilliant experience purchasing…

I had a brilliant experience purchasing my new car from Brayleys. Kevin, the Sales Executive, was extremely helpful, professional, and kind throughout the entire process. He took the time to explain every detail clearly and made sure I understood everything involved in purchasing my vehicle.

Kevin's excellent customer service made the whole experience smooth, stress-free, and enjoyable. I felt supported from start to finish and never felt pressured at any stage. The team at Brayleys provided outstanding service, and I am delighted with my new car.

I would highly recommend Brayleys, and especially Kevin, to anyone looking to purchase a vehicle. Thank you for making the experience such a positive one.

22 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Denise, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Kevin. We look forward to continuing to welcome you into the dealership for many more years.

Valorada con 5 estrellas sobre 5

Great selection of cars- no hard-sell

We chose Brayleys because they had a great selection of cars that interested us. We have bought Fords for many years but had done research on Suzuki Swift, Toyota Corolla and Mazda 3 & CX-30 before we came. To be honest, we were dreading getting a hard-sell salesman, but Kevin was very quick to put us at ease. He took time to understand our needs, pointed out all the features of the cars that he thought met our requirements and we test drove two of them. Kevin put us at ease with no hard-sell and answered lots of our annoying questions! 😄 we went back with our teenaged son to make the final decision and picked the car a week later after it had been thoroughly cleaned, and we were lucky to win the ceramic-coating prize in their spring promotion. We've had a couple of questions since the purchase, but Kevin has been very kind & helpful and answered emails quickly. Probably the best car buying experience we've ever had and will definitely recommend to others.

17 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Jeanette, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Valorada con 5 estrellas sobre 5

My experience with brayleys was great

My experience with brayleys was great, everyone is so lovely and welcoming. i was dealt with by kevin who was amazing and done everything he could to get me the car i wanted, would definitely recommend to anyone looking to buy a car. Thank you brayleys!

19 de mayo de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Ruby, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Saima from Brayleys Honda was great

Saima from Brayleys Honda was great! She was very helpful throughout the process and highly recommend to all customers!

30 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Faruk, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Good

Good, friendly service from all the staff there

20 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Denise, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Valorada con 5 estrellas sobre 5

Delivery and collection service great

This was done through the local branch of. Brayleys to us in grays
The collection service was helpful to us
The gent that collected and delivered the cat was very pleasant

15 de abril de 2026
Opinión espontánea
Logotipo de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Hi Maureen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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