Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Ver más
La empresa ha respondido
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Amazing experience! I went in to order a mobility car, I didn’t have an appointment but they were very accommodating. We got all the details sorted and ordered the car. It couldn’t have been smoother.... Ver más
La empresa ha respondido
This may seem a little repetitive if you're scrolling through all of the reviews, but.... Another shout out to Kevin, He's more consultative than his sales job title implies. Listens to your... Ver más
La empresa ha respondido
Having found the VW Polo our son had been searching for our enquiries began. From start to finish Kevin gave us fabulous customer service by email and over the phone. We can honestly say our entire... Ver más
La empresa ha respondido
Kevin's car-buying experience was the best by far! He had a very laid-back and sincere feeling, not at all like a pushy salesman. Without making me feel hurried or under pressure, he helped me find th... Ver más
La empresa ha respondido
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Orsett Road 72-86, RM17 5EL, Grays, England, Reino Unido
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Ha contestado el 31% de las opiniones negativas
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This was done through the local branch of. Brayleys to us in grays
The collection service was helpful to us
The gent that collected and delivered the cat was very pleasant

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
Excellent customer service, the car was serviced and MOt’d faster than the original stated time, the staff were very friendly and the showroom was comfortable while I waited.

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
Kevin was brilliant. He had everything covered, very helpful and all in all a great car buying experience. Thank you.

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
Had an excellent experience buying a used car from Kev at Brayleys in Grays. Attention to details and the exception service. I’d highly recommend you speak to Kev if you’re looking for a car.

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
Very professional,no pushy salesman here.any questions I had was delt in a swiftly and friendly manner. Definitely will come back check out the quality used cars they have here.

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
Approachable staff very helpful and friendly service. Explained everything to me and coffee was very appreciated

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
Friendly staff, very welcoming, explained exactly what was being done in layman's terms as I have no clue when, it comes to cars. Very satisfied and will be using your services again. Thank you very much!

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
I had my second service on the 11th last week, and it was a smooth and excellent experience with Brayley’s at Westcroft, Milton Keynes.
From booking and confirmation to dropping off the car, every step was handled seamlessly. The communication was clear throughout—what required attention was explained well, and all completed work, along with future recommendations, was clearly outlined upon collection.
It’s evident that this is a highly coordinated effort between people and technology. A special mention to Brooke Gibson, who was genuinely warm and welcoming, making the entire experience even more pleasant.

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
All requested work completed to schedule, and communicated to me clearly.

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
Excellent service from Brayleys for the servicing of our Mazda. Polite and courteous staff in their customer services from start to finish. I can recommend them most highly.

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
What an amazing experience we received buying a car from Kevin at Brayley’s Mazda, Grey’s.
We were blown away with Kev’s attention to detail, his continual communication and customer service.
I honestly have never been treated with this level of professionalism, that I can honestly say I’ll be back to purchase another car very soon.
Highly recommended and words cannot thank Kev enough!

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
Good service / communication by all staff.

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
Booked the service online. Was sent confirmation and also 4 days before it was due was sent notification to check in online.
This was done. Arrived on Tuesday handed over the keys and after 90 minutes service and valet were done.
Excellent staff well done

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
From start to finish, my experience servicing my Mazda CX-30 was seamless, speedy, and genuinely enjoyable (which is not something you say lightly about car servicing!). The entire team at the Thurrock showroom goes above and beyond, and it truly shows.
A special mention has to go to Danielle, who is nothing short of an absolute angel. She is consistently super helpful, warm, and professional, and without her the Thurrock branch genuinely wouldn’t be the same. She makes everything effortless and is a real credit to the business.
Alex is always personable, friendly, and incredibly helpful, the kind of person who instantly puts you at ease and makes you feel valued as a customer.
And Kevin also deserves huge praise for going above and beyond, delivering exceptional service with real care and attention, especially on the sales side.
The service itself was fast, efficient, and carried out to an excellent standard, with clear communication throughout. It’s rare to find a dealership where everyone is this consistently brilliant, but Brayley Mazda Thurrock absolutely nails it.
If you’re looking for top-tier customer service, professionalism, and a team that genuinely cares, this is the place. ⭐⭐⭐⭐⭐

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
I had been looking for a specific Mazda and decided to make the trip to Brayley's Thurrock. I am so glad I did!
I was welcomed warmly by Graham and offered an immediate test drive. Once I was happy, we struck a deal that day and I drove home in a new car. Brilliant service, they made it happen !

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
Great staff, communicative and friendly, professional and did a great job

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
Kevin at the Grays branch was excellent. My husband and I went there to obtain a car through the Motorbility Scheme his knowledge and ability made everything smooth running. We also part exchanged our car which produced a few issues but Kevin just completely breezed through it all and took any anxiety from us away. Well done Kevin we will be returning to you.

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
Just purchased a Mazda 2 Hybrid at Brayleys Thurrock via Kevin Sperrin who has been working so hard to ensure everything was perfect for the pick up time today...including a very thoughtful touch of a sign with my name on it saying I am the new owner coming to collect it which was something I've never seen before and was a great moment. The team.at Brayleys Grays are very professional and made me feel very confident and safe when buying the vehicle which is also perfect for my needs as Kevin listened to my list of wants from a new car and matched this mazda to them perfectly! 10 out of 10 I will always use this showroom and have done for many years. This is my first time buying from Kevin and if you need a recommendation for smooth sale and excellent service please go to him and the team at Grays Thurrock Brayleys they have many cars there to suit everyone's specifications

Respuesta de Brayleys Cars - Brayley Thurrock Used Car Centre
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