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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My husband was suddenly admitted to hospital & underwent unexpected surgery, we were due to go on holiday in 5 days. Hannah at customer services was superb showed empathy was very efficient sent c... Ver más

Valorada con 5 estrellas sobre 5

I’ve used Breakfree over the years through Daily Mail holidays besides other offers. I always find their pricing up to date with all the park operators. Also the website makes it easy to navigate betw... Ver más

Valorada con 5 estrellas sobre 5

I'm really pleased with breakfree holidays and will be booking with them again. Joseph could not have been more helpful the Web site is easy to understand it just so nice you can just phone and speak... Ver más

Valorada con 1 estrellas sobre 5

Was booked to go to Torquay from 1st to 5th april. Unfortunately was rushed into Hospital on 27th March. Afyer being released contacted Breakfree to ask for some help back for the cost of the holiday.... Ver más

Información sobre la empresa

  1. Servicio de hospedaje para vacaciones
  2. también en la categoría
  3. Agregador de viajes

Escrito por la empresa

At Breakfree Holidays, we have the widest selection of UK and European Holiday Parks, Cottages, Lodges, Hotels, Ferries, Attractions, and Boating holidays from all your favourite brands. We have sent over 20 million people on holiday in the last 30 years—so you’re in good company! So why wait? Secure your Breakfree today!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

634 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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4,4

Todas las opiniones

(634)

46 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Poor customer service

Just booked a caravan holiday throught Breakfree holidays but feel let down by the whole experience. At the point of booking I was advised that linen would be included in the quoted price. Once I had completed the booking and made full payment I was then advised that the linen was not included and that there would be an additional charge. Although they admitted their error and apologised, it was what happened next that I found disappointing. Instead of taking responsibility and offering to rectify the problem they washed their hands of it. Their attitude seemed to be sorry we messed up but it's your problem now, really poor attitude to customer service. Being balanced they did respond to my complaint promptly and offered to cancel the booking but I still feel this a poor way to treat customers once you have made an error.

2 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Yesterday I was just browsing the…

Yesterday I was just browsing the holidays and thus morning I woke to find out that they have used my details and have taken an unorthorised payment. Nobody to talk to about it and the on line help just keep coming back as invalid booking reference

2 de marzo de 2025
Valorada con 5 estrellas sobre 5

Positive experience…

Positive experience when searching and booking. Only thing is there should be an option to pay what you like above the minimum. I had to pay minimum and then go back in to clear the balance

2 de marzo de 2025
Valorada con 1 estrellas sobre 5

Nightmare

Nightmare. Kept having to go back time and time again. No pictures of layout or much detail at all so not sure what I'm getting in the way of accommodation. Fingers crossed

3 de febrero de 2025
Valorada con 2 estrellas sobre 5

Very unfriendly website

Very unfriendly website - didn't like first password because it had not said it required mixture of characters; didn't like the discount code; told me the booking was invalid, but I managed to book and pay for it on the fifth attempt. Now I need a holiday...

2 de enero de 2025
Valorada con 5 estrellas sobre 5

Easy to book

Easy to book. Only a £10 deposit. On the one occasion I needed to call them, the call was answered quickly and the advisor was helpful and friendly.

3 de diciembre de 2024

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