My husband was suddenly admitted to hospital & underwent unexpected surgery, we were due to go on holiday in 5 days. Hannah at customer services was superb showed empathy was very efficient sent c... Ver más
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Consulta las opiniones de los clientes
I’ve used Breakfree over the years through Daily Mail holidays besides other offers. I always find their pricing up to date with all the park operators. Also the website makes it easy to navigate betw... Ver más
I'm really pleased with breakfree holidays and will be booking with them again. Joseph could not have been more helpful the Web site is easy to understand it just so nice you can just phone and speak... Ver más
Was booked to go to Torquay from 1st to 5th april. Unfortunately was rushed into Hospital on 27th March. Afyer being released contacted Breakfree to ask for some help back for the cost of the holiday.... Ver más
Información sobre la empresa
- Servicio de hospedaje para vacaciones
- también en la categoría
- Agregador de viajes
Escrito por la empresa
At Breakfree Holidays, we have the widest selection of UK and European Holiday Parks, Cottages, Lodges, Hotels, Ferries, Attractions, and Boating holidays from all your favourite brands. We have sent over 20 million people on holiday in the last 30 years—so you’re in good company! So why wait? Secure your Breakfree today!
Información de contacto
42 Phoenix Court, Hawkins Road, CO2 8JY, Colchester, Reino Unido
- www.breakfreeholidays.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Wonderful experience with Breakfree
Wonderful experience with Breakfree! We have had so many wonderful holidays over the years! Highly recommend.
Poor customer service
Just booked a caravan holiday throught Breakfree holidays but feel let down by the whole experience. At the point of booking I was advised that linen would be included in the quoted price. Once I had completed the booking and made full payment I was then advised that the linen was not included and that there would be an additional charge. Although they admitted their error and apologised, it was what happened next that I found disappointing. Instead of taking responsibility and offering to rectify the problem they washed their hands of it. Their attitude seemed to be sorry we messed up but it's your problem now, really poor attitude to customer service. Being balanced they did respond to my complaint promptly and offered to cancel the booking but I still feel this a poor way to treat customers once you have made an error.
Easy to do but I can't book activities…
Easy to do but I can't book activities through 'my account' or check everything that is provided? Is it me?
Great service
Very easy to book and a great choice of…
Very easy to book and a great choice of accommodation. Great value for money.
Easy to book and I would say the…
Easy to book and I would say the cheapest site I have found will definitely book again.
Yesterday I was just browsing the…
Yesterday I was just browsing the holidays and thus morning I woke to find out that they have used my details and have taken an unorthorised payment. Nobody to talk to about it and the on line help just keep coming back as invalid booking reference
Positive experience…
Positive experience when searching and booking. Only thing is there should be an option to pay what you like above the minimum. I had to pay minimum and then go back in to clear the balance
Good value for money
I always book through Breakfree Holidays as the prices are reasonable to go away with the dog, and they have a good variety of places
Nightmare
Nightmare. Kept having to go back time and time again. No pictures of layout or much detail at all so not sure what I'm getting in the way of accommodation. Fingers crossed
Use you before and the service was…
Use you before and the service was excellent, so here we are again using you once more.
Thank you for the excellent service.
I was able to get the right caravan on required date
I was able to get the right caravan on the right date for the selected site whereas there were no bookings available from the sites owners.
Very unfriendly website
Very unfriendly website - didn't like first password because it had not said it required mixture of characters; didn't like the discount code; told me the booking was invalid, but I managed to book and pay for it on the fifth attempt. Now I need a holiday...
Very easy to make a booking and…
Very easy to make a booking and navigate through the website
Easy to book
Easy to book. Only a £10 deposit. On the one occasion I needed to call them, the call was answered quickly and the advisor was helpful and friendly.
Was nice easy website havnt used this…
Was nice easy website havnt used this company before so hopefully will have a good holiday want a get away after the winter
So easy to book and where I wanted to go and at the right priceSo easy to book and where I wanted to…
So easy to book and where I wanted to go and at the right price
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