The Bristol Residential Letting Co Opiniones 

719
•
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've worked with Bristol ResLet for years. Communication is good and you can always talk to someone helpful. Most recently we have worked with Andy Peters, always on top of what's going on and willin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I rented with this company for two and a half years and I couldn’t have asked for more prompt and efficient service. Steph is so helpful and friendly and always so quick to respond to emails and help... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I rented with Bristol ResLet for over 5 years at the same property and dealt with Stephanie who acted as my property manager and was wonderful. I always had a clear way to contact her with any concern... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amy Garrod has been fantastic getting repairs done on the flat I'm renting. So much quicker than all the other property managers I've had at previous letting agencies.

Información sobre la empresa

  1. Agencia de alquiler de inmuebles
  2. Agencia inmobiliaria
  3. Compañía de administración de propiedades

Escrito por la empresa

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

719 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(719)

165 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Andy Peters - keep up the great work!

Andy Peters is a great asset to BrisLet - he keeps me up to date on all aspects of my property and is very quick to address any questions from both myself and the tenant. His friendly approach, thoroughness and professional manner gives me great peace of mind.

27 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Dear Iain,

Many thanks for your review and kind words, it is appreciated.

I am glad you are happy with the service you receive from me. Always here if you need anything answering.

Best wishes,

Andy Peters
Senior Property Manager

Valorada con 5 estrellas sobre 5

Bristol Res Let Co

We rented a property through The Bristol Residential Letting co for the last 6 years. The property was lovely and Bristol Reslet were a great agency. We received prompt support whenever required. Any issues were that cropped up from time to time were always resolved satisfactorily by Charlie, our Property Manger.

25 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Thanks for the lovely review, it’s been a pleasure having you as tenants for the last couple of years.

All the best in your new home

Regards

Charlie

Valorada con 5 estrellas sobre 5

Professional and experienced agency

I have been letting my properties in Bristol through Bristol Residential since 2011 and am completely satisfied with their service and professionalism. From marketing the properties, vetting tenants, collecting rent and arranging repairs the service is always outstanding. I deal with Joe (Property Manager) in Clifton and Andy (Property Manager) in Southville. Special thanks also to Angela in accounts for ensuring that rental payments are collected promptly. With changes coming to the rental sector I am confident that Ed and his team will be on top of the new legislation which is a great comfort. Highly recommended.

27 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Good morning Michael,

Thank you for taking the time to leave this review, we are all pleased to hear you are satisfied with the service we provide!

Kind regards,
Joe

Valorada con 5 estrellas sobre 5

Great service

Great service, prompt with any issues, friendly helpful staff

27 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Dear Simon,

Thank you for your 5* review.

I am glad to hear you are happy with the service you receive from me.

Always here and happy to help.

Best wishes,

Andy Peters
Senior Property Manager

Valorada con 5 estrellas sobre 5

Professional and responsive property management

The team at TBRLC are 1st class and our property manager, Amy Garrod, has been outstanding. We have experienced many property managers over the years from other companies, and all were okay - however TBRLC stand head and shoulders above them all. Amy has proved to be brilliant, dealing with any issues in a calm, measured and self-assured way. She, and the broader team at TBRLC, are professional and responsive ensuring happy tenants AND happy owners.

26 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Thank you Paul so much for your lovely review, I wish you all the best for the future and the sale of your property, it has been a pleasure managing the property for you.   Kind regards Amy

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Bristol Residential Letting Company have been consistently impressive, and I would highly recommend them. Ed manages my property with great professionalism—keeping rent reviews on track, ensuring inspections happen promptly, and responding quickly to any issues that arise. A five‑star experience all round.

25 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Thank you for your review, much appreciated. Kind Regards Ed

Valorada con 5 estrellas sobre 5

Great Lettings service

Fantastic all round service, attentive and proactive. Charlie Locke does a great job for me.

25 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Thanks for the review Sean.

It’s a pleasure managing your property for you.

Regards

Charlie

Valorada con 5 estrellas sobre 5

Andy Peters - Bristol Residential Lettings

I have dealt with Andy Peters, the Senior Property Manager at Bristol Residential Lettings, for ten years.
During this time Andy has always responded promptly to any of my queries, keeps me up to date with any property issues and is thoroughly professional.

25 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Dear Simon,

Thank you for your kind words. Wow! I can’t believe it has been 10 years already.

I am pleased that you are happy with my management of your property, long may it continue.

Best wishes,

Andy Peters
Senior Property Manager

Valorada con 5 estrellas sobre 5

Superb property management …

I just wanted to leave some extremely positive feedback about the fantastic service I’ve received. Amy and Freya are absolutely brilliant — professional, proactive, and genuinely friendly in every interaction.

They consistently take a fair and balanced view, carefully considering the needs of both tenant and landlord, which makes a huge difference. It’s so refreshing to deal with people who are not only highly competent but also approachable and easy to talk to.

They are always available when needed and handle everything promptly and efficiently. Their communication is excellent, and nothing ever feels like too much trouble.

An outstanding service all round — I wouldn’t hesitate to recommend them!

24 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Thank you for your lovely review Mike, its a pleasure to manage your properties for you. Kind Regards Amy (and Freya)

Valorada con 5 estrellas sobre 5

Experienced team with good local knowledge

Experienced team ,good knowledge of the local market
Responded very quickly to an emergency in one of our rented properties
Making a stressful event less difficult

25 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Thank you for your review, much appreciated. Kind Regards Ed

Valorada con 5 estrellas sobre 5

Bristol Residential Letting

Bristol Residential have managed our properties for many years and have always been professional, reliable and supportive.

25 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Hi Lynne,

Many thanks for your review!

We are really pleased you are happy with our services with the management of your property!

Gemma McLaughlin
Senior Property Manager

Valorada con 5 estrellas sobre 5

Continue to provide great service

Continue to provide great service, resolving any issues speedily and efficiently.

25 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Hi Andrew - thank you very much for the positive feedback! Always appreciated.

Aimee Hawkesford - Branch Manager

Valorada con 5 estrellas sobre 5

The Bristol Residential Letting Company - a standout service

The Bristol Residential Letting Company have been managing my property for several years. Living abroad, it is important to me to have a reliable management company. Whatever the issue, from routine activity to problem solving, TBRLC are invariably pro-active, supportive, efficient and effective in finding a resolution. The staff are always polite and helpful. I can throughly recommend their services.

25 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Thank you for your lovely review Charlie, I am glad you are happy with our service. Kind Regards Amy

Valorada con 5 estrellas sobre 5

I have let my properties for a decade…

I have let my properties for a decade using the Bristol Residential Letting Agency and have always been extremely pleased with their service. They locate and vet good tenants and it’s reassuring to know that all the statutory admin is taken care of. Andy and team are exemplary, many thanks!

24 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Dear Christine,

It is good to know that you are extremely pleased with the service you receive from me and the team.

As always if I can be of any help just let me know.

Best wishes,

Andy Peters
Senior Property Manager

Valorada con 5 estrellas sobre 5

My experience with Gemma McLaughlin

My experience with Gemma McLaughlin, Senior Property Manager at Bristol Residential Letting Co, has been a complete breath of fresh air. From the outset, she has been warm, approachable, and genuinely helpful — a rare combination in property management.
Gemma communicates clearly and promptly, always keeping me informed and ensuring nothing falls through the cracks. She handles issues efficiently and with professionalism, but what really stands out is her calm, friendly manner. You feel listened to and taken seriously, which makes all the difference.
It’s reassuring to know that someone so capable and conscientious is overseeing things.

23 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Hi Yasmina,

Many thanks for your kind review! I’m really glad I could help you with managing your property over the years, I’ve really enjoyed working with you!

As always, if you ever need any assistance, please do not hesitate to ask 😊

Gemma McLaughlin
Senior Property Manager

Valorada con 5 estrellas sobre 5

Always professional and responds in…

Always professional and responds in good time,Amy’s knowledge and experience is evident.I would always choose BRL.

24 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Thank you for your kind review Andrew, I am glad you are happy with us! Thanks Amy

Valorada con 5 estrellas sobre 5

Bristol Residential Letting Professional Management

Bristol Residential Letting have always provided comprehensive service. Their expertise has ensured every aspect of the letting process has been managed professionally. Our point of contact Gemma McLaughlin is extremely professional and diligent ensuring both the landlord and the tenant can feel confident that the property is being managed professionally.

24 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Hi Trevor,

Thank you for your lovely review! I’m very happy that you’re pleased with the way we’ve managed your properties during your time with us.

It’s been a pleasure being your property manager over the years!

If you ever need any assistance going forward, please do not hesitate to reach out to us again and I would be very happy to help you.

Gemma McLaughlin
Senior Property Manager

Valorada con 5 estrellas sobre 5

The company is run very professionally…

The company is run very professionally . Their staff are knowledgeable, friendly and helpful, always providing support and advice when needed. They get back to you quickly following an enquiry . BRL Co are efficient ensuring that all necessary checks are made in a timely manner and ensure that the properties they oversee are well maintained. I have used their services for several years.

23 de enero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Thank you for these kind words, we take great pride in our service and it is good to hear this is reflected in the service you receive across the board!

Kind regards,
Joe

Valorada con 5 estrellas sobre 5

The Bristol Residential Letting Co

I have been using The Bristol Residential Letting Co for many years now, what a relief from the continuing legislation changes, TBRL Co look after it all. Everyone I have dealt with have been great, dealt with everything promptly and professionally. Andy Peters looks after our portfolio and is a star, if you need an agent I would highly recommend reaching out to Andy.

24 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Les,

Thank you for your review.

I am glad to be able to take away the stress from you with the continuing legislation changes.

It is a pleasure to manage your portfolio.

All the best,

Andy Peters
Senior Property Manager

Valorada con 5 estrellas sobre 5

Joe Lomax and Bristol Lets

We've had a great experience with Bristol Lets and in particular with Joe Lomax our Property Manager. He gives a first class service and we know our home is being very well looked after. Thank you

24 de febrero de 2026
Opinión espontánea
Logotipo de The Bristol Residential Letting Co

Respuesta de The Bristol Residential Letting Co

Good afternoon,

Thank you for the vote of confidence! Managing your property is a pleasure.

Kind regards,
Joe

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más