Buddy Allen Carpet One Floor & Home Opiniones 

118
•
TrustScore: 2.5 sobre 5

2,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

We had an insurance claim and Buddy Allen did the work and all was well. Until we got our court summons about how we didn't pay them. But, We had never received a bill from them until their attorne... Ver más

Valorada con 1 estrellas sobre 5

We loved our carpet, but holy cow, the service was awful! It took Us Over a year to get our carpet fixed. Once we finally got ahold of the owner/ manager the experience was better, but we most likel... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

the first salesman made three appointments. Came once with no samples. Made another appointment then said she had NOT made an appointment, and the third time she just didn't show up at all. When I ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Julie Smiertka, designer who came to our home, was most helpful in the selection of the flooring needs. We sought an upscale vinyl for the kitchen area which is preferred for cleanliness as well as... Ver más

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2,3

Malo

TrustScore: 2.5 sobre 5

118 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,3

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Valorada con 5 estrellas sobre 5

Got what I paid for

Got what I paid for. Great products and excellence service. The installers helped with moving furniture, cleaned up, when they were done and asked if there was anything else they could do before they left. I am totally pleased with the work that was done, thanks.

6 de septiembre de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Mike, thank you for the review. It's great to hear that you enjoyed our services all the way through installation. We hope to work with you again!

Valorada con 5 estrellas sobre 5

Can't say enough good things

Can't say enough good things about them, due to other contractors not being on schedule, and then a room flooding in my house. I had to reschedule twice, Emory worked with me both times, even sent a nice card.
The installers (Larry and Roger), did very nice work, and the clean up they do after tearing out your old carpet is absolutely worth it.
I'll use them every time I need flooring done.

5 de septiembre de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you for the review, Stephen. We're happy to hear that you had a great experience, and we certainly look forward to working with you again in the future!

Valorada con 2 estrellas sobre 5

no show

we went Buddy allen pick the carpet two weeks later they can to put it in they take out the old carpet i go out to the truck to see if its the wright carpet we order it was the wrong color we schedule appointments for sept 1 afternoon they didn't show and now they are coming sept 5 morning i hope

2 de septiembre de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Gary, thanks for leaving a review. We want to provide every customer with quality service, so we apologize for the inconvenience with the scheduling. Please contact us at the store so that we can handle any issues. Thank you.

Valorada con 5 estrellas sobre 5

Emory Kincaid and his crew were …

Emory Kincaid and his crew were excellent to work with on my flooring projects. Emory is very knowledgeable which was key in the decision making process. He used your need and evaluated my usage situatioin to narrow down the best options available.

The carpet and floor crews were exceptional. Both were very professional, efficient, quick and performed beyond expectations.

I would definitely use them again in future and would highly recommend them to anyone with flooring needs.

21 de agosto de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

We appreciate the review, Reuben. We strive to provide quality service to every customer, so it's great hearing that you were satisfied from beginning to end. We certainly look forward to working with you in the future!

Valorada con 5 estrellas sobre 5

Absolutely the best customer service EVER!

Ansolutely the best customer service EVER!!! Not only personable and knowledgeable, but Emory was determined to gat what I needed by the time I needed it, and went out if his way to make it work and HE DID!!' Without fail his service and investment in my need will bring me back everytime and recommendations always for Buddy Allen because of Emory AND the gentlemen he asked to bind my carpet need on short notice. He proved to me that no matter the size product, my needs were IMPORTANT!!! Becky R

19 de agosto de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Becky, thank you so much for the review! We're happy to hear that you enjoyed working with Emory! We appreciate the support, and we definitely hope to work with you again in the future.

Valorada con 5 estrellas sobre 5

Emory Kincaid was excellent to work …

Emory Kincaid was excellent to work with. He came to our home to measure in a timely fashion. We talked several times by phone and he was so helpful in trying to choose a match to the wood flooring I already had. He was very knowledgeable and trustworthy. Ronnie and his crew was exceptional. They finished the job in two days installing 3 bedrooms and a rec room. They were neat, replaced the furniture and cleaned the floors. I will definitely use Buddy Allen again to buy area rugs for my wood floors.

28 de junio de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thanks for the review, Judy. Customer service is our top priority, so it's great hearing that you had a positive experience with Emory. We look forward to helping you choose an area rug!

Valorada con 5 estrellas sobre 5

I chose Buddy Allen Carpet One to …

I chose Buddy Allen Carpet One to replace all the floors in my recently purchased 1973 built split level ranch. My floors are beautiful and I am extremely happy with the products, the installation, and the customer service I received. My sales rep, Emory Kincaid, was top notch and went above and beyond to make sure I was taken care of. The installers, Roger, Jerry, and Larry were on time, worked productively, and took excellent care of my home while they were there. I would highly recommend Buddy Allen Carpet One to anyone needing new floors.

28 de junio de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Mary, thank you so much for the review. We're happy to hear that you enjoyed working with Emory and with the installation team. We hope to work with you again!

Valorada con 5 estrellas sobre 5

Tile, Backsplash, Laminate

Tile, backsplash and laminate are beautiful !! Thanks to Emory and his team of installers. Thank you.

12 de junio de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you so much for the review, RJ. We're happy to hear that you had a great experience with Emory and the team. We look forward to working with you again!

Valorada con 5 estrellas sobre 5

They understood the situation of trying …

They understood the situation of trying to put my elderly parents at ease and did a great job with the carpet Thanks so much!

10 de junio de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Donna, thank you for the review. We enjoyed working with you as well! We're happy to hear that you were satisfied with our service, and we hope to work with you again!

Valorada con 5 estrellas sobre 5

Great service

We found Buddy Allen Carpet One Floor and Home wonderful to do business with. Julie was delightful to work with. She was very knowledgeable about the product and we are very happy with our choice. The installers were very efficient and did a beautiful job laying the carpet.
We will be repeat customers.

3 de junio de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Nancy, thank you so much for the review! It's great to hear that you had a great experience with Julie! We hope you continue to enjoy your new carpet, and we certainly look forward to working with you again.

Valorada con 5 estrellas sobre 5

Overall Very Pleased

Buddy Allen has a lot of floors to choose from and a lot of experience installing them. Emory was extremely helpful in selecting the floors - Luxury Vinyl Plank for my kitchen and dining area. Roger and Larry did a professional job installing the floor. They went above and beyond to first repair squeaks in the floor and later in caulking all the new trim and nail holes. Overall very pleased.

26 de mayo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Scott, thank you for the review. We're glad to hear that you enjoyed working with Emory, Roger, and Larry. We appreciate the support, and we look forward to working with you again!

Valorada con 5 estrellas sobre 5

Was referred to Buddy Allen Carpet by a … Wonderful Experience at Buddy Allen Carpet

Was referred to Buddy Allen Carpet by a friend. Picking out and deciding on new carpet with them, which I had not done in many years, was a wonderful experience and process. The new carpet is now beautifully installed in my home. Thanks to all of you at Buddy Allen Carpet !!

25 de mayo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you for the review, Becky. It's great to hear that you're enjoying your new carpet! We hope to work with you again!

Valorada con 4 estrellas sobre 5

Amazing job on the flooring

Amazing job on the flooring! It's beautiful, and the installation was fantastic.

Julie Smiertka was a big help in getting this together for me and being flexible in working with the insurance claim for the replacement. She helped take a lot of stress out of the process.

20 de mayo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Hi Teresa, we're so happy to hear you had such a great experience working with our team. Thank you so much for the wonderful compliments and trusting us with your flooring needs!

Valorada con 5 estrellas sobre 5

Very pleased

Very pleased, excellent work, very respectful and efficient installers. We would certainly recommend to others

20 de mayo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you for the kind words, Barry. We're so happy that you enjoyed working with our team. We appreciate the recommendation and hope you love your new floors!

Valorada con 4 estrellas sobre 5

Had a very good experience with getting …

Had a very good experience with getting my new floor. A couple of hiccups along the way, but I would definitely recommend to anyone.

19 de mayo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Hi, Lawrence. We appreciate the feedback and hope you enjoy your new floors for years to come. If you need anything else please don't hesitate to let us know.

Valorada con 5 estrellas sobre 5

Wonderful company management and …

Wonderful company management and employees. They arrive when they say and complete the job when they say. Couldn't ask for anything better.

19 de mayo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Hi Jean, we're so happy you had a fantastic shopping experience with us. We strive to give our customers friendly and helpful customer service at all times and are thrilled that you experienced that. We hope to work with you again!

Valorada con 5 estrellas sobre 5

Excellent Experience

Excellent Experience! Emery came out to our house 3 times to make sure we got the right product for our floors. Randy and his crew did an outstanding job installing, they did the whole house in just 2 days. They also did little things, like he shaved the bottom of my bedroom door so it wouldn't scrape the new floors, and they shored up the underfloor in places where it was weak, and that wasn't included in the quote. They were friendly, and took great care with our furniture and belongings. We are so happy with the results. If I had more floors, I would definitely call them again.

19 de mayo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Susan, thank you so much for the review. We pride ourselves on providing quality service to all of our customers, so we love hearing that you enjoyed working with our team. We hope to work with you again!

Valorada con 5 estrellas sobre 5

My husband and I were completely …

My husband and I were completely pleased with the quality of the carpet and the installation. We had a good experience from the initial contact with the Buddy Allen Carpet staff to the end of the process culminating in well-installed carpet--they returned our call quickly, set up a convenient appointment, brought appropriate samples, and made measurements very efficiently. Their process moved along in a timely fashion with not any sort of glitch. We are enjoying lovely new carpet.

18 de mayo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you for your business and kind review. We are glad to help!

Valorada con 5 estrellas sobre 5

Awesome company.

Awesome company.

This is the 2nd time we have used Buddy Allen and they took great care of us. From Julie, the salesperson, to Larry the installer. They made sure we were taken care of. We are having more work done by them. We highly recommend Buddy Allen

16 de mayo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Victoria, thank you for the review. We appreciate the continued support, and we certainly look forward to working with you again!

Valorada con 5 estrellas sobre 5

Emory was great

Emory was great. He had my rooms measured, samples provided, and installed, all within a week.

15 de mayo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you for the review, Phil. We're happy to hear that you had a great experience with Emory. We appreciate the support, and we look forward to working with you again.

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