Buddy Allen Carpet One Floor & Home Opiniones 

118
•
TrustScore: 2.5 sobre 5

2,3

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Valorada con 1 estrellas sobre 5

We had an insurance claim and Buddy Allen did the work and all was well. Until we got our court summons about how we didn't pay them. But, We had never received a bill from them until their attorne... Ver más

Valorada con 1 estrellas sobre 5

We loved our carpet, but holy cow, the service was awful! It took Us Over a year to get our carpet fixed. Once we finally got ahold of the owner/ manager the experience was better, but we most likel... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

the first salesman made three appointments. Came once with no samples. Made another appointment then said she had NOT made an appointment, and the third time she just didn't show up at all. When I ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Julie Smiertka, designer who came to our home, was most helpful in the selection of the flooring needs. We sought an upscale vinyl for the kitchen area which is preferred for cleanliness as well as... Ver más

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2,3

Malo

TrustScore: 2.5 sobre 5

118 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,3

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Valorada con 5 estrellas sobre 5

Buddy Allen Carpet was the best …

Buddy Allen Carpet was the best experience in buying carpet and having it installed. They came to my house with samples so I could pick the right color for each room. The installers were awesome, I have large and heavy furniture and they had no problems moving and putting it back in their place. I couldn't believe it!

I would recommend Buddy Allen Carpet One to anyone!

14 de mayo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Pam, thank you so much for the review. Customer service is our top priority, so it's great to hear that you enjoyed your experience! We certainly hope to work with you again in the future.

Valorada con 5 estrellas sobre 5

Julie was so great to work with

Julie was so great to work with. She showed up on time got it measured and ordered that day. I couldn't have asked for better service. Highly recommend

9 de mayo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you for the kind words, Christy. We're thrilled that you enjoyed working with our team. Thank you for trusting us with your flooring needs and we appreciate the recommendation!

Valorada con 5 estrellas sobre 5

After receiving several quotes from …

After receiving several quotes from large companies advertising unbeatable sales, I still hadn't found the flooring, price, or service that I was seeking. With a recommendation from a colleague, I stopped into Buddy Allen Carpet One.The selection was amazing! The prices were even better! The customer service was out of this world! My town home looks brand new with the laminate flooring installation on the main floor. The carpet upstairs is so plush I take my socks & shoes off just to feel the comfort. I highly recommend Buddy Allen. You'll be well taken care of!

25 de abril de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you so much for the review, Rebecca. We strive to provide our customers with top-notch service, so it's great to hear that you enjoyed your experience. We look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

They get the job done!

I had a great experience with Julie Smiertka. She replied to my emails very quickly (even during the weekend) and came to our house with everything needed to easily pick the floors I wanted. I needed my room done asap and Buddy Allen Carpet One got the job done with no issues and on the time line that worked for my family. Before we had a room that wasn't functional at all and their Coretech Luxury Vinyl Planks transformed the room into a great area for our whole family. I will definitely recommend them to friends!

25 de abril de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Kristen, thank you for the review! Customer service is our main priority, so we're so happy to hear that you enjoyed your experience with Julie. We hope you continue to love your new floors!

Valorada con 5 estrellas sobre 5

You can trust Buddy Allen CarpetOne.

I really like CarpetOne independently operated stores. This is the second time I have hired CarpetOne to install floors in my home and Julie at Buddy Allen made it so easy for me. She is a talented interior designer and went out of her way to help me make good design choices in my flooring. She helped me choose a great carpet product that was discounted at the time. She saved me hundreds of dollars on carpet and then pointed me right to the best vinyl flooring design for my kitchen. I chose Lees carpet and Mannington luxury vinyl flooring. I had a last minute tight installation schedule and Julie made sure the installers met my timeline. The installers were very nice and are hard working people who took pride in their work. I trusted them to get it all done while I was away and they did a fine job. I would definitely use Buddy Allen CarpetOne again if another project comes up.

18 de abril de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Tara, thank you so much for the review. We pride ourselves on providing quality customer service, so it's great to hear that you enjoyed your experience with Julie. We look forward to working with you again!

Valorada con 5 estrellas sobre 5

Great selection of products

Great selection of products, great assistance in final choice from Emery, the salesperson, and in the end, a perfect new kitchen floor. I had one little quibble about the color of some base shoe-molding, and it was replaced promptly with a smile, and no extra cost. Very pleased!

31 de marzo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you for the kind words, Sharon. We hope you enjoy your new floors for years to come!

Valorada con 5 estrellas sobre 5

Purchased new hardwood and carpeting

I recently shopped for hardwood to replace the worn carpet in our master bedroom and two master closets. I also shopped for a replacement for the custom rug in the living room.
Carpet One installed all the original flooring when our home was built 9 years ago. I did my home work and compared Carpet One to 2 other reputable sources in the area. While price was comparable the services offered by Carpet One far exceeded the others. The custom rug and runner that was cut and bound for my spaces turned out beautifully.
They were able to locate my original hardwood color that was installed in other areas of the home. The installers did an outstanding job of blending the new wood with the existing wood. I'm very pleased with the finished look.
They moved and replaced all the furniture and great care was taken with these items.
My sales contact, Emory Kincaid, was excellent to work with. He was very patient and worked closely with me to help me select the best color choices for my project. I never felt rushed or that I was on anyones schedule but my own. When the project was completed all the old carpet was hauled away and follow up was done to make sure I was pleased with the results.
Quite honestly, I was dreading this project, but Carpet One made it a much more pleasant experience than I ever anticipated.
I'm very pleased with the finished product and highly recommend Carpet One for your flooring needs.
I have another project that I will be doing in the months to come and I will use Carpet One.

31 de marzo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Sharon, thank you so much for the review. We are happy to hear that Emory and the team were able to handle your project. We hope that you continue to enjoy your new hardwood and custom rugs, and we certainly look forward to working with you again!

Valorada con 5 estrellas sobre 5

Luxury Vinyl Tile

We recently installed Adura Luxury Vinyl tile in our kitchen and laundry room. We are pleased with the results and the excellent workmanship that went into the installation. Emory was very knowledgeable and helped us decide what tile would look best in our kitchen which was a bit overwhelming considering all the options available. Emory and his work crew were professional, punctual and detail oriented. Based on our positive experience, we would definitely recommend Buddy Allen Carpet One.

22 de marzo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Dan and Julia, thank you so much for the review and the recommendation. It's great to hear that you enjoyed your experience with Emory! We know you'll continue to enjoy your Adura floors as well! We hope to work with you again in the future.

Valorada con 5 estrellas sobre 5

Good service in every way

good service in every way

13 de marzo de 2017
Opinión espontánea
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Martin, thank you for the review. We appreciate the support!

Valorada con 5 estrellas sobre 5

Bedroom and Hallway

The entire process from the selection of the carpet to the installation was a pleasant and very satisfying experience! Everyone associated with Buddy Allen Carpet was kind, friendly, and helpful! I'm considering a different floor in my great room and Buddy Allen will definitely get my business! I highly recommend them to anyone needing any flooring needs!!

4 de marzo de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you so much for the review and for the recommendation, Becky. We certainly look forward to working with you again!

Valorada con 5 estrellas sobre 5

Great overall experience

Great experience from the sales to installation. Emory on the sales side was very accommodating because I quoted the carpet about 100 different ways and was super nice and friendly about it. The installers worked quickly and did a great job moving the furniture. I would totally recommend and would use them again.

26 de febrero de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Julie, thank you so much for the review. We're glad to hear that you had a great experience with Emory. We look forward to working with you again!

Valorada con 5 estrellas sobre 5

Just...WOW!!!!!

Emory was amazing from the start! He brought samples to me, offered expert knowledge on quality, color and what would work best for my crazy household! The installers took great care in making sure new floors were installed beautifully and efficiently! I was blown away at the look and quality! My expectations were definitely exceeded. Emory then followed up to make sure I was really in love! Thanks guys!!!

24 de febrero de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you so much for the review, Rebecca. We pride ourselves on providing quality service to all of our customers, so we're happy to hear about your experience with Emory. We hope to work with you again!

Valorada con 5 estrellas sobre 5

Great service and selection.

As a contractor I need vendors who will service my clients as I do. Emory treated my clients wonderfully and took care to help us find the perfect material for the project. The Tigressa carpet felt great and looked beautiful in the new addition. I am happy with my choice and my client is happy with me. Thank you Emory.

23 de febrero de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Rob, thank you for taking the time to write a review. We're glad that everyone enjoyed working with Emory, and it's great to hear that you are loving your new Tigressa carpet. We look forward to working with you again!

Valorada con 5 estrellas sobre 5

Great service!

Great service and work by Buddy Allen! Julie was quick to respond when we inquired about getting new carpet. She came out the next day and within 2 weeks we had beautiful new carpet installed! The installation crew was thorough and excellent as well. Such a great experience- we will definitely be using Buddy Allen, and specifically Julie, for all our carpet and flooring needs!

8 de febrero de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Brandiann, thank you so much for the review. We're happy to hear that you enjoyed your experience with Julie. We look forward to working with you again!

Valorada con 5 estrellas sobre 5

New Floors

We LOVE our new floors! They are so much better then the dark ones we previously had, they showed everything! With the expert advice and guidance that Buddy Allen Carpets One gave us they helped us choose this floor.

7 de febrero de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thanks for the review. It's great to hear that you enjoyed working with us. We enjoyed working with you as well!

Valorada con 5 estrellas sobre 5

beautiful floors

It was a little slow at first because they stay very busy. Once they started it was done right and wood and carpet look awesome.

7 de febrero de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you for the review. We certainly apologize for being a little slow at first, but we're happy to hear that you are enjoying your new floors.

Valorada con 5 estrellas sobre 5

Love my new carpet

Finally could replace my hated contractors beige carpet. Got a beautiful pale grey that I love. The installation was don!e ahead of the promised time frame. It was done quickly , professionally and courteously.
Thanks for youth help, I love it

3 de febrero de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Mona, thank you for your kind words. We're excited to hear that you were so pleased with your experience with our team. Please let us know if we can help you with anything in the future.

Valorada con 5 estrellas sobre 5

Exceeded Expectations

From beginning to end our experience with Buddy Allen was great. We found the process of picking out the flooring and getting an estimate was low key with no pressure to sign a contract. Judson Allen was great he was informative and honest about the products and he did not try to upsale with a more expensive flooring.
The installers did a fantastic job. They were professional in every way and worked efficiently over the 3 days it took to install our flooring. The flooring itself is beautiful and completely changed the way our home looked.
I would not hesitate to to recommend Buddy Allen to family and friends. My adivice to anyone considering having new flooring put in their home is before you buy from a discount or big box store talk to Buddy Allen . I think you will be happy you did.

1 de febrero de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you for the review, Jerry and Debbie. We're glad to hear that you had a great experience working with Judson. We truly appreciate the support, and we hope to work with you again in the future!

Valorada con 5 estrellas sobre 5

Very happy with Buddy Allen and thanks Emery

We were living with threadbare carpet in our sunroom that had almost no padding. Went to Buddy Allen and Emery Kincaid was so nice to help us pick out beautiful carpet that is also pet friendly and was ON SALE! We're really enjoying it cuz we live in the sunroom and love how soft it feels to bare feet. Great company and Emery is a great guy!

1 de febrero de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Tracey, thank you so much for the review. It's great to hear that you enjoyed working with Emory! We hope you continue to love your new carpet, and we look forward to working with you again.

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