Buddy Allen Carpet One Floor & Home Opiniones 

118
•
TrustScore: 2.5 sobre 5

2,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

We had an insurance claim and Buddy Allen did the work and all was well. Until we got our court summons about how we didn't pay them. But, We had never received a bill from them until their attorne... Ver más

Valorada con 1 estrellas sobre 5

We loved our carpet, but holy cow, the service was awful! It took Us Over a year to get our carpet fixed. Once we finally got ahold of the owner/ manager the experience was better, but we most likel... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

the first salesman made three appointments. Came once with no samples. Made another appointment then said she had NOT made an appointment, and the third time she just didn't show up at all. When I ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Julie Smiertka, designer who came to our home, was most helpful in the selection of the flooring needs. We sought an upscale vinyl for the kitchen area which is preferred for cleanliness as well as... Ver más

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2,3

Malo

TrustScore: 2.5 sobre 5

118 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,3

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Valorada con 5 estrellas sobre 5

laminant wood flooring

Floors were installed in a timely matter, and they look great!

30 de enero de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Eileen, thank you for the review. We're happy to hear that you're satisfied with your new floor!

Valorada con 5 estrellas sobre 5

They made up for a mistake

It is easy to deliver superb service when no mistakes are made. The difference is when a mistake and how a company responds! Emory and the staff made an honey mistake when measuring the square footage of my house. It happened over the holiday season when people are with their families and friends. The issue was resolved with expedience and the service delivered was above expectations! This is how you gain a customer for life! Thank you again!

28 de enero de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you so much for the kind review. It's great to hear that Emory and the others were able to resolve any issues during the process. We appreciate you working with us, and we certainly look forward to working with you again!

Valorada con 5 estrellas sobre 5

Repair of Hardwood floors

excellent service, Julie Smiertka responded to my emails in great time.The guy who came to our home gave excellent service.

18 de enero de 2017
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you for the review, Sarah. It's great to hear that you enjoyed working with Julie! We appreciate the support, and we look forward to working with you again.

Valorada con 4 estrellas sobre 5

Family Room Carpeting

Quality carpeting, Emory was very helpful, a bit pricey though. Would recommend to others

20 de diciembre de 2016
Opinión espontánea
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Thank you for the review, David. It's great to hear that you enjoyed working with Emory. We appreciate the support.

Valorada con 5 estrellas sobre 5

Excellent service and quality products

I am thoroughly pleased with Buddy Allen Carpet in all aspects! They worked around my schedule, they were prompt with my requests, they quickly and accurately measured my home, and even accommodated a last minute addition. Their customer service is excellent, even bringing me more samples to my workplace because I couldn't make a decision. The certified installers were professional, knowledgeable and respectful. The carpet is great quality, with a soft cushy waterproof padding and they did an anti-bacterial treatment before laying the carpet. I also received a carpet cleaning kit and an awesome warranty. There's not one negative thing I could say about my experience with them. They are a top notch company!

13 de diciembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Kelli, we appreciate your support and your review. We certainly enjoyed working with you as well! We are glad to hear that you are satisfied with your new carpet, and we hope to work with you again in the future!

Valorada con 5 estrellas sobre 5

Great service; professional, dependable and quality work.

Shirley

From the moment I contacted Buddy Allen Carpet One, I received excellent service. This is the second time I've used them and I will always trust my flooring needs to Buddy Allen. They stayed in touch with me during the entire process, was on time and followed up to make sure I was satisfied with the installation and the color. The installers were amazing.! There was so much going on at my house the day the carpet was installed, new furniture was coming in while I was hauling off loads of stuff and old furniture, it was just crazy. My home is tiny and the installers had to move lots of big heavy furniture around while all of this was going on. The installers were so polite and accommodating while always remaining calm and professional... They did a fantastic job and when they finished the job everything was back in place looking beautiful!

12 de diciembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you so much for the review, Shirley. We strive to provide our customers with quality service through the entire process, so it's great to hear that you were satisfied. We appreciate the support, and we look forward to working with you again!

Valorada con 5 estrellas sobre 5

Repeat customer and I did not consider any other provider!

Over the years we have used Buddy Allen Flooring for at least 6 jobs at our current house. These included carpeting, vinyl and hardwood installation as well as restoration. We recently bought a 60 year old house and are fully restoring it before moving.
We did not even consider using anyone else. I am sure UI could have found a cheaper flooring company, but I have always found B.A.F. to be very reasonable and quality work was most important. This is the largest single project for us and flooring. Every single square inch of 2,500 square feet was worked on. Much of it restoring of hardwoods, but also vinyl in bathes and a new type of new hardwood installation.
Since we were using such a variety of products, I fully expected to need to deal with more than one "expert." Thankfully this was not the case. Mr. Emory Kinkaid was the "expert" in the variety of products and was the only person we dealt with other the the installers.
The job was done as promised and exactly when promised. I had other contractors in and out and Buddy Allen was great about being flexible to meet the needs of others.
It is now all done and looks wonderful. I thank Emory for all his attention to detail and follw-through. I thank Buddy Allen for only providing first-class materials. I thank the installers for making the place beautiful and leaving everything in perfect condition.

6 de diciembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Mr. Gebhardt. Thank you for the wonderful review, kind words and continued support! We appreciate it so much and are happy to have helped you with this project, and we look forward to working with you again.

Valorada con 5 estrellas sobre 5

Pure Awesomeness

I started working with Julie about a month ago, she came, measured, and gave great recommendations. She said with my dogs- Coretech would be a great option because of its resistance and it being water proof. Julie got us scheduled and installed quickly and it came out awesome. I could not be happier and will be doing the down stairs with Julie and Buddy Allen early in the new year.

30 de noviembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thanks for the review, Ryan. We strive to provide quality service to our customers, so it's great hearing that you had a great experience working with Julie. We look forward to working with you on that next project!

Valorada con 5 estrellas sobre 5

Buddy Allen Carpet

I was extremely satisfied with all crews that put in my vinyl and carpet. They were courteous and very professional. Whatever I wanted them to do they did it with no question. If I had a question, they answered it. They were in no hurry to finish because they wanted it to be done right and it was. Everything was finished in the time that they told me it would be done. Also the plumber that was sent with the crew was professional as well and did his part with no hesitation.

I am also very happy with the salesman (Emory Kincaid) that came to my house with the samples. He was a tremendous help in helping me get the right colors, etc. for my house. I am very satisfied overall with Buddy Allen Flooring and I would call them again.

30 de noviembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Brenda, thank you for the review. We are glad to hear that you are satisfied with your new carpet and vinyl floor. We appreciate the support!

Valorada con 5 estrellas sobre 5

Tile Floor and Back Splash

I worked with Emory on replacing my tile in kitchen and 3 bathrooms as well as my back splash in kitchen.
Emory helped us pick out our choices and was very patient in doing so. The whole process was smooth and the the results were amazing.

30 de noviembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thanks for the review, Josh. It's great to hear that you enjoyed working with Emory. We look forward to working with you again!

Valorada con 5 estrellas sobre 5

Coretec Flooring Installation

Zach Allen is very knowledgeble and generous with his advice. Flooring installation was scheduled quickly and executed well. The install team sent out were hardworking, courteous and pleasant. I would definately recommend.

17 de noviembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Cogie, thank you for the review. We appreciate the kind note about Zack, and we're glad to hear that the installation of your new floor went well. Thanks for the support!

Valorada con 5 estrellas sobre 5

Great, professional job!

My experience with Buddy Allen was great from start to finish. The estimate from Julie all the way through to installation was extremely professional and smooth. The installers clean as they go so I wasn't left with a huge mess after they left either. I'd highly recommend this company to anyone!

14 de noviembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thanks for the review, Sarah! It's great to hear that you were satisfied all the way through to installation! We enjoyed working with you as well, and we hope to work with you again in the future.

Valorada con 5 estrellas sobre 5

Amazing!!!!!!!!!!

I have referred Buddy Allen to all of my clients that wanted to update their flooring or backsplashes to get their home ready to sell and everyone has loved the work they have done. Their team will come to your house and walk through with you to help you make the best decisions. After using them for my clients, this year I used them to do an amazing grey subway tile backsplash in my kitchen! They came to my house brought samples and had it done so quickly. The guy who did the tile work was clean and super nice! Buddy Allen Carpet One is AMAZING!

14 de noviembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you so much for the review, Mandy. We pride ourselves on providing quality service, so we're glad to hear that are happy with our work. We appreciate your support, and we look forward to working with you again!

Valorada con 5 estrellas sobre 5

Great job!

Mr Emory Kincaid and his carpet layers were very curteous ,professional and we would reccomend the company to our family and friends.

13 de noviembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Angela and David, thank you for the review. It's great to hear that you enjoyed working with Emory; we'll certainly pass on your kind words to him. We appreciate your business!

Valorada con 5 estrellas sobre 5

Professional job.

Experienced and professional company. My carpet installation was scheduled quickly and was expertly done. Highly recommend.

10 de noviembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you! I really appreciate the review and appreciate your business. I am glad we could help.

Valorada con 5 estrellas sobre 5

Locally owned & did a great job!

They did a wonderful job on our carpet install, and I love the fact that they are locally owned and been around for a long time!

5 de noviembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thanks for the kind review. We pride ourselves on providing quality service, so it's great to hear that your new carpet installation went smoothly. We appreciate the support, and we hope to work with you again!

Valorada con 5 estrellas sobre 5

My go to for flooring!

Judson took great care of us! Our job was done in a timely manner and the quality of work was excellent. I'll continue to refer them to family, friends, and clients!

2 de noviembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Katie, we appreciate the kind words and the support! We're happy to hear that you enjoyed working with Judson, and we look forward to working with you again.

Valorada con 5 estrellas sobre 5

Excellent work!

The installation of my new flooring was done efficiently and professionally, and the way the worked around my existing carpet was truly ingenious! I couldn't be more pleased. And as a side note, your work with my insurance company made everything so easy. Thank you!

2 de noviembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

June, thanks for the review. Providing quality customer service is our chief goal, so It's definitely great to hear that you were satisfied with our installation services and with our work with your insurance company. We look forward to working with you again!

Valorada con 5 estrellas sobre 5

Carpet install

Four rooms of old carpet replaced with new without a glitch. Installers Roger & Larry did a great job.

1 de noviembre de 2016
Opinión espontánea
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Respuesta de Buddy Allen Carpet One Floor & Home

Thank you for the review, Gaylord. We pride ourselves on providing quality installation, so it's great to hear that you are satisfied with your new carpet. We look forward to working with you again!

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