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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Have used this company several times before. Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goo... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

on ordering a pair of curtains a little hiccup with the payment (my fault). They kept me informed with the purchase, every step of the way with updates second to none. The curtain quality was excel... Ver más

Valorada con 5 estrellas sobre 5

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante y proveedor de cortinas
  2. Tienda de cortinas
  3. Tienda de tratamiento de ventanas

Escrito por la empresa

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(4151)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

On line order - My order was very professionally…

My order was very professionally processioned and received the package without any delay. Will be very happy to order from them again. Well done!

20 de diciembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much for the lovely feedback, Elizabeth! We're thrilled you are happy with your order, and we can't wait to see you again!

Valorada con 5 estrellas sobre 5

Excellent!

I asked a question in the morning, had an answer by return, ordered in the afternoon and delivered the next day! Excellent. Ordered Hot Paks and they're super warm for this weather.

8 de diciembre de 2022
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you fo much for your feedback, we're pleased you had a great experience! Stay warm

Valorada con 5 estrellas sobre 5

Lovely Company

My items were easy to order with super fast delivery, my Laura Ashley items arrived in excellent packaging, really good company. Will definitely use again in the future.

6 de diciembre de 2022
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hi Anne and thank you so much for your feedback, we're pleased you had a good experience and we hope to see you again soon!

Valorada con 5 estrellas sobre 5

Good products; fast delivery.

Have used this company several times before.
Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goods. This year I got most things at a discounted price, even in the lead up to Christmas. This is a competitive field (ProCook, Dunelm, Lakeland and others....), and I can see why C and H have to discount many products. However, quality is high, and delivery very efficient (better than many this time of year).
I shall continue to use this company, I am sure.

15 de diciembre de 2022
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Respuesta de Closs & Hamblin

Thank you so much, Kevin, we're pleased to see you again! We hope you'll enjoy our new arrivals as well, and we wish you happy holidays!

Valorada con 5 estrellas sobre 5

Amazingly fast delivery

Amazingly fast delivery. Ordered Thu 15.00 hrs arrived Friday 11.00 hrs - unbelievable delivery

16 de diciembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hi Natasha, thank you for your feedback - we're always happy to see our deliveries arriving sooner than expected!

Valorada con 5 estrellas sobre 5

Exceptional

The range is extensive, the quality great and the staff exceptional. We'll use you for the entire house.

14 de diciembre de 2022
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Respuesta de Closs & Hamblin

Hello and thank you so much for your feedback, we're looking forward to helping you with your home! Please have a lovely week.

Valorada con 5 estrellas sobre 5

Tablecloth

Ordered a tablecloth.
Good quality super quick delivery

26 de noviembre de 2022
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much for your feedback, we're pleased you had a pleasant experience!

Valorada con 5 estrellas sobre 5

Fab scissors and very helpful staff on the phone

Very helpful on the phone as my e voucher code wouldn’t work, the scissors I received have some weight to them they will be much used

3 de diciembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

We're pleased we could help you with your voucher, please get in touch anytime! Enjoy your shopping and we hope to see you again soon!

Valorada con 5 estrellas sobre 5

Excellent service all round.

Excellent service all round.
Well thought out site, great price and super fast delivery.
The item was well packaged and as described.
What's not to like?
Will use again. :)

17 de noviembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hi Lee, thank you so much for a glowing review, we're so happy you had a great experience! Please come again and in a meantime, enjoy your holidays!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Really quick delivery. Great product.

30 de noviembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you for your review Diane, we hope you have a great week ahead!

Valorada con 1 estrellas sobre 5

Battered 'box' - Missing items.

Completely battered 'box'. Held together with tape but was really just cardboard wrapped around my items. Large hole one end so two items missing. Two small items were in a bag from courier company otherwise I'd have lost them too. Cardboard has been used to send items somewhere else as part of their address label still on 'box'.

1 de diciembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hi Hannah, I'm sorry to hear about the condition of the parcel, we'll enquiry with our delivery company to investigate why the box was so damaged. In terms of boxes being previously used, we try to recycle our boxes to reduce waste and our environmental impact, however, we do our best to send the parcels in the best condition possible. Again, sorry this happened and we are really grateful for your feedback.

Valorada con 5 estrellas sobre 5

Quick service and delivery

Quick service and delivery. No problems at all.

30 de noviembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you for the review, we're pleased you had a good experience with us!

Valorada con 5 estrellas sobre 5

I ordered online and they didn't have…

I ordered online and they didn't have exactly what I wanted so phoned me to discuss my order and work out the best way of getting the amount of curtain fabric I wanted. Helpful and pleasant staff.

30 de noviembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hi Jill, thanks so much for your lovely feedback, we're happy our staff was able to help you. Please have a lovely week ahead!

Valorada con 5 estrellas sobre 5

Well packaged and delivered on time

Well packaged and delivered on time. Can’t fault this company, have ordered from them a couple of times before, always good products and service.

30 de noviembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hi Sue, thank you for shopping with us again and for your lovely review, we hope to see you again soon!

Valorada con 5 estrellas sobre 5

Quick and efficient service and item…

Quick and efficient service and item arrived well within estimated timescale.

27 de noviembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hi Monica, we're happy you had a pleasant experience and we hope to see you again!

Valorada con 5 estrellas sobre 5

Really good price and quick delivery

Really good price and quick delivery. We are very pleased with our new curtains.

30 de noviembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hi Lynn, we're pleased you found the experience satisfying, and please enjoy your new set of curtains!

Valorada con 2 estrellas sobre 5

Great online customer experience

Great online customer experience, but still waiting for the sample order. After ordering we're informed several times that it's going to take a while, but it's frustrating when the client wants to see what's available.
Will the actual order take even longer?

30 de noviembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hello and thank you for your feedback. Sadly, due to strikes, the festive season rush and staff shortages, our couriers are experiencing delays and sadly we cannot help it. However, I do understand your frustration and we hope your next parcel will arrive swiftly.

Valorada con 5 estrellas sobre 5

Impressed I could speak to someone in…

Impressed I could speak to someone in the Winchester store, she was very helpful. It’s sad the store is only going to offer a bespoke service for curtains in the future. We need craft Supplies.

26 de noviembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

We're sorry to close our big Winchester store, however, we can no longer sustain selling crafts. As a sewist myself, I appreciate it's not great news, but we truly hope you will something to love about our new showrooms! Thank you for your lovely feedback.

Valorada con 5 estrellas sobre 5

Really pleased with the William Morris…

Really pleased with the William Morris apron and table cloth. Good quality cloth. Love the colours. Have already bought the oven gloves in the same style. Feel very posh. Quick delivery.

26 de noviembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much for your lovely feedback, we're thrilled you found our Morris range appealing! Please enjoy your new kitchen set!

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