Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Have used this company several times before. Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goo... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

on ordering a pair of curtains a little hiccup with the payment (my fault). They kept me informed with the purchase, every step of the way with updates second to none. The curtain quality was excel... Ver más

Valorada con 5 estrellas sobre 5

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante y proveedor de cortinas
  2. Tienda de cortinas
  3. Tienda de tratamiento de ventanas

Escrito por la empresa

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(4151)

7 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent!

Excellent choice offered. Very pleased with sample and prompt delivery. Very reasonable p & p too.

17 de septiembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you Jessica for your kind words and we hope to see you shopping with us again!

Valorada con 1 estrellas sobre 5

Disappointing

After, I think 5 visits I'm left really disappointed. Spent a lot of money on 7 roman blinds and a pair of curtains and frankly would have been better saving the money, measuring myself and ordering on line! Charged c. £500 for fitting and the guy who turned up thought he could do it in under 2 hours! 3 or 4 visits later I've given up with them. The last person they sent I asked to her face whether she would be happy with the blind that still was not right and she answered No! That says it all. Never again!

7 de septiembre de 2022
Opinión espontánea
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hi Chris, we're really sorry your fitting wasn't up to your satisfaction. We will pass this onto our specialist team for them to learn and review. I truly hope your next experience with us will be much more positive if you decide to visit our stores again. Thank you for your honest feedback!

Valorada con 1 estrellas sobre 5

Wrong price indicated

28 de septiembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hello, I could see that our website had the wrong price by accident, however the correct amount was charged to your account and the mistake has been fixed. I'm sorry for the inconvenience and thank you for your order.

Valorada con 2 estrellas sobre 5

The curtains

The curtains, nicely made, the design all wrong...I asked for Hampstead Heath.....you sent
Hampshire . ...sadly I had unpacked them and put them up before I realised your mistake. Very dissapointed that your packing dept got it wrong.

25 de septiembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hello Rita, I can see what you mean and I'm deeply sorry for the mistake. Sadly, as you said - someone must've accidentally pick up the wrong design. I cannot see any attempts on return on your part, if you have the original packaging we could happily re-pack and exchange your product for the right one. Again, sorry fir the mistake and we hope to do better next time you are shopping with us.

Valorada con 5 estrellas sobre 5

Easy online ordering

Easy online ordering, excellent delivery service, and excellent value sake items.

2 de septiembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hello and thank you for your feedback, we're thrilled you found the website easy to use. Hope to see you again!

Valorada con 5 estrellas sobre 5

Curtain and duvet cover order.

I ordered a Laura Ashley duvet cover and curtains from this company and was really happy with the communication that I received and the delivery time. The items were well packaged and completely as expected. Thank you.

2 de septiembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much for your support and a lovely review, we hope you love your new curtains and divert!

Valorada con 4 estrellas sobre 5

Overall good value

Overall good value. Slight problem with both curtains when gathering the header tape as the cords were stuck in a few places and stitches had to be broken to gather them. However, this doesn’t notice and they look perfect. Not had this problem before and have bought many curtains from C and H. Although lined they let quite a bit of light through. Delivery was good

22 de septiembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hello Janet, I'm sorry to hear you experienced the issued and we will take this opportunity to improve. I'm happy that despite this you love your new curtains and we thank you for your continuous support.

Valorada con 5 estrellas sobre 5

Transaction went very smoothly and…

Transaction went very smoothly and delivery was timely. Items as described.

8 de septiembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much for your order Lisa, we hope to see you again!

Valorada con 3 estrellas sobre 5

Willow curtains

Very fast delivery, but unfortunately wrong size delivered so consequently the curtains I ordered will have to be returned.

22 de septiembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Hello Wendy, I'm really sorry for our mistake. I hope you had an easy time arranging a refund and you found the right size curtains after all. We're looking forward to seeing you again and thank you for your order.

Valorada con 5 estrellas sobre 5

I found what looks to be a great bargain, am extremely pleased..…

I found what looks to be a great bargain on candh's website. Just what I need for my bedroom. The curtains have now been received and I am delighted by the quality. I am extremely pleased.

11 de septiembre de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

Thank you so much for your feedback and we hope the curtains meet your expectations!

Valorada con 5 estrellas sobre 5

Wallpaper sample

My order for a wallpaper sample was dealt with quickly and received promptly. I happily recommend this company and its products.
Thank you.

15 de agosto de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

We're thrilled you found the service satisfactory, we hope to see you again.

Valorada con 5 estrellas sobre 5

Beautiful wallpapers

Beautiful wallpapers, bed linen, etc. Difficult to choose between them. Arrives quickly, exactly as it looks on the website.

15 de agosto de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

So happy you like our selection and we hope we keep delivering great products. Have a lovely day!

Valorada con 5 estrellas sobre 5

First use of C&H website.

I normally do my shopping with C&H in their Winchester store, but recently made a purchase over their website. Very convenient with the notification received about the delivery. And saved me carting 4 bath towels home. It wont stop me going into the shop as i love browsing and the staff are lovely, but good to know their website does it thing well.

30 de agosto de 2022
Logotipo de Closs & Hamblin

Respuesta de Closs & Hamblin

We're really happy you found the website useful, we're proud to offer additional way of shopping for our loyal customers. Please have a lovely day!

Valorada con 5 estrellas sobre 5

I have had to replace my voile curtains…

I have had to replace my voile curtains in my bedroom but have been unable to climb the ladder as at age 80 it is very risky. I contacted CH Fabrics in Brighton and they sent along a lovely lady who measured up the curtains and a few days later I got an estimate. I eventually received a visit from a gentleman who fixed up the curtains and they look really fabulous. He was so helpful and efficient and I cannot say how grateful and appreciative I am at the service received. Jillian.

6 de septiembre de 2022
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más