First off we didn't want to change the phone. It was working perfectly well. It simply wasn't updating any more. Manveer was very helpful talking us through the different phones available, finally s... Ver más
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Consulta las opiniones de los clientes
We had a problem when our phone contract ended and tried to renew, we went to the Curry's Basildon store where we initially spoke to Aden but mainly Glen, then Brad sorted everything out. They all wen... Ver más
I tried for 3 hours to chose a new tariff online via my account. It kept saying I needed to add my email which was already there (I'd used it to access the account!). I tried customer services and web... Ver más
Needed a new phone as old one obsolete. Know nothing about phones not interested in detailed explanations, just need to take photos, text, What's App and email. Staff member Matt sorted out new phone... Ver más
Información sobre la empresa
Sobre Carphone Warehouse Part of Currys.
Escrito por la empresa
Thank you
We really appreciate you taking the time to share your review. Your ratings and comments are invaluable in helping us improve. You are also welcome to call us on 03701116565 or email us at trustpilot@currys.co.uk
About
Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.
Delivery & Collection
We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.
Trade-in
Trade-in your used tech to get money off your next piece of kit. Magic.
Insurance
Protect your mobile and give your tech a longer life with Currys Mobile Insurance.
Issue resolution
Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.
Escrito por la empresa
- It pays to compare
- Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.
- Delivery and Collection
- We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.
- Insurance
- Protect your mobile and give your tech a longer life with Currys Mobile Insurance.
- Trade-in promise
- Trade-in your used tech to get money off your next piece of kit. Magic.
- Issue Resolution
- Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.
Información de contacto
London, Reino Unido
- 0370 111 6565
- www.carphonewarehouse.com
Invita a los clientes a opinar
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excellent assistance
The assistant was absolutely…
The assistant was absolutely marvellous, helping and explaining our new phones. Nothing was too much bother and he was such a nice young man. We did mention how good he was to his manager because he made us feel comfortable and sure we were getting exactly what we needed.
Staff really helpful and knowledgeable…
Staff really helpful and knowledgeable to help me replace my mobile. They found comparable options for me, transferred all consent to my new phone. Gave me all the time this needed and I was very reassured by their service.
My old phone data transferred to my new…
My old phone data transferred to my new in about an hour.
Great help in sorting my contract but…
Great help in sorting my contract but bad communication when phone was in store went there in person 3 days in a row and finally got it meant to be next day delivery 😩👍
Excellent service. The young man who served me was very…
The young man who served me was very helpful and professional. I believe his name was Naveen. Also Aaron helped in the set up of my phone as I am not very good when setting up a new phone. I have had several phones from Curry's and will always use them
I have used them for my phone contracts…
I have used them for my phone contracts for almost 10 yrs now. They always point me in the right direction, with phone and cost. I wouldnt think of going anywhere else. The staff are really nice and very knowledgeable.
Helpful staff
In store to change my sim contract. Staff member was extremely helpful and patient.
Mark was amazing
Mark was amazing! He showed incredible patience while I explained how dissatisfied I was with my previous mobile contact —specifically, the value for money regarding EE's offer versus what I was paying. Mark didn't rush me at all while I was speaking and made the whole process very smooth. He came across as genuine, and there were no hidden costs. Mark asked what I was looking for and, to my surprise, offered a wide range of options at a very reasonable price. It was a wonderful experience at Cury's! I highly recommend this services to anyone who feels shortchanged by mobile phone companies—companies that, for years on end, pay no attention to existing customers.
Thank you very much once again to Mark 🤗😊🤗😊
Great service!
Very helpful knowledgeable staff…
Very helpful knowledgeable staff couldn't do enough for you.
Quick and easy renewal of contract at…
Quick and easy renewal of contract at better price
The Service and expertise was great…
The Service and expertise was great with Jonny at Christchurch. Everything was very straightforward
I’m unsure what I’ve been invited to…
I’m unsure what I’ve been invited to review, but if it was the recent currys insurance claim, then it was 5 stars.
Phone would not charge or turn on.
Called curry’s at 5.15 and I received a newer model of phone the next morning with zero excess to pay
(official cut off for next day delivery is 5pm but I guess I got lucky).
Good customer service
Customer service was friendly helpful and made my upgrading easy will definitely be dealing with them again.
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