Carphone Warehouse Part of Currys. Opiniones 

41.142
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Assistant Graham silverlink north shields made our visit and experience of the store wonderful. I have autism and require time to think and choose Graham made that possible. I felt non rushed able to... Ver más

Valorada con 5 estrellas sobre 5

Excellent service, wonderfully helpful advisor and honest. Patient with all my questions and didn’t try to upsell above my budget. Whole upgrade process was smooth and new phones arrived within 24 hou... Ver más

Valorada con 2 estrellas sobre 5

Ordered phone upgrade on the Saturday afternoon. Selected the Sunday for delivery. After placing the order received an email confirming the order had been received. Didn’t hear anything else. Conta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First off we didn't want to change the phone. It was working perfectly well. It simply wasn't updating any more. Manveer was very helpful talking us through the different phones available, finally s... Ver más

Información sobre la empresa

  1. Tienda de celulares
  2. Tienda de accesorios para teléfonos celulares
  3. Operador de telefonía móvil

Sobre Carphone Warehouse Part of Currys.

Escrito por la empresa

Thank you

We really appreciate you taking the time to share your review. Your ratings and comments are invaluable in helping us improve. You are also welcome to call us on 03701116565 or email us at trustpilot@currys.co.uk




About

Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.

Delivery & Collection

We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.

Trade-in

Trade-in your used tech to get money off your next piece of kit. Magic.

Insurance

Protect your mobile and give your tech a longer life with Currys Mobile Insurance.

Issue resolution

Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.

Escrito por la empresa

It pays to compare
Carphone Warehouse is part of Currys, one of the largest electronics retailers in the UK, and the online home for Currys pay monthly phones and contracts. Visit us in-store at Currys or head to carphonewarehouse.com to browse our huge range of phones and deals.
Delivery and Collection
We offer free next day delivery! Order by 8pm, excluding bank holidays. Or choose free collection from a Currys store.
Insurance
Protect your mobile and give your tech a longer life with Currys Mobile Insurance.
Trade-in promise
Trade-in your used tech to get money off your next piece of kit. Magic.
Issue Resolution
Tech problem? No problem. We make it easy to sort out issues with your phone. Give us a call on 03701116565 and we’ll give you a hand.

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

41 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,3

Todas las opiniones

(41.142)

8869 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

If I could leave 0 I would

If I could leave 0 I would , negative experience I have set loads of new phones up over my life time I have never experienced anything like it went through all the usually steps the new fone iPhone 16 will not except my passcode the sane pass code I have been using for 20 years I am now locked out of my new phone ( reburb) for 8 hours on top of wish the customer service is appalling I have to take time off work to take this phone to my nearest curry’s which isn’t just around the corner , coupled with the fact I have spent money on a new cover screen saver and charger which are obsolete as I prefer to use my old phone at a fraction of the cost wow avoid at all costs

19 de julio de 2026
Opinión espontánea
Logotipo de Carphone Warehouse Part of Currys.

Respuesta de Carphone Warehouse Part of Currys.

Hi Janine

We’re sorry to hear about the issues with your phone and understand the disappointment this has caused.

If you need further help, please reach out via:
📞 Phone: 0370 111 6565
Open: 8am-7pm UK -Monday to Friday 9am-6pm UK - Saturday 10am-5pm UK – Sunday 📧
Email: trustpilot@currys.co.uk
(Include your email reference CTP13444, in the subject & provide details of the issue)

Our team is ready to review your case and provide any additional support needed.

Kind regards
Amy Carphone Warehouse

Valorada con 5 estrellas sobre 5

New Samsung S26 phones

First off we didn't want to change the phone. It was working perfectly well. It simply wasn't updating any more. Manveer was very helpful talking us through the different phones available, finally settling for a samsung s26.
Manveer gave us excellent advice. Actually knowing he is there will make us go back for other things. Such a helpful and efficient young man.

16 de julio de 2026

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