Chancellors - Client Advice Team Opiniones 

164
TrustScore: 4.5 sobre 5

4,4

Station Approach, Meadows Business Park, GU17 9AB Blackwater, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Throughout the letting process, the Chancellors team have been approachable and answered all my queries quickly and clearly. When an issue emerged with the property, the Property Management team, in p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My experience with Zoe was great because having had two buyers pull out, the idea of selling our property by auction was not something we had considered. Zoe explained everything clearly and the reco... Ver más

Valorada con 4 estrellas sobre 5

The officer in charge our tenancy check out, Jake Tippett, helped solved outstanding issues in timely and amiable manners. He called me the day receiving our complaint email. At first he tried to pus... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Francesca D has been brilliant throughout. All my (many) queries are dealt with incredibly swiftly. She has made the sometimes stressful process of being a landlord much easier.

La empresa ha respondido


Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito por la empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Información de contacto

  • Station Approach, Meadows Business Park, GU17 9AB, Blackwater, England, Reino Unido

  • 01344 408450

4,4

Excelente

TrustScore: 4.5 sobre 5

164 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(164)

1741 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Exemplary professional support from Gemma Dry…

I can't praise the support of Gemma Dry enough for all she did in endless coordination between myself and the buyer to conclude a very long-winded and tricky sale. Gemma's manner is always friendly, polite and utterly professional. She is responsive to calls and messages and follows through when she says she will do something. Gemma's competence and professionalism are exemplary.

22 de noviembre de 2022
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Respuesta de Chancellors - Client Advice Team

Thank you for leaving us this great review Wendy, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Excellent Customer Service received…

Excellent Customer Service received from Amy Farquhar. Amy quickly resolved an urgent maintenance issue I had at the property I rent. Amy's communication was outstanding ensuring that I was kept updated thus making the whole experience stress free.

11 de noviembre de 2022
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Respuesta de Chancellors - Client Advice Team

Thank you for leaving us this great review Miss Green, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Gemma has been on the ball

Gemma has been on the ball, attentive, helpful and very friendly to deal with. She is clearly very experienced and knowledgeable at her job. I feel in safe capable hands with her. Thanks Gemma!

2 de noviembre de 2022
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Respuesta de Chancellors - Client Advice Team

Thank you for leaving us this great review Sally, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Thanks Emily Harris for your prompt…

Thanks Emily Harris for your prompt service and help with agreement renewal

21 de septiembre de 2022
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Respuesta de Chancellors - Client Advice Team

Hi Mr Howard, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Katherines persistance prevailed

We didnt have a very good start when the person dealing with our sale at Lladrindod Wells left suddenly and we was left a little in the lurch with no contact. We then had contact with Katherine and without her i do not think we would be where we are now. Katherine took over the whole thing and without her persistance and telephone calls to all the solicitors involved and contnuing to chase from every angle we had a good outcome for a very stressfull experience for everyone. Thankyou Katherine i dont think it would have happened without you.

27 de agosto de 2022
Valorada con 5 estrellas sobre 5

Kathy is a credit to the company.

Kathy is a credit to the company, with all the downfalls of the company I have experienced Kathy specifically was flawless within the transaction process. Incredibly driven and attentive to the needs of the clients.

24 de agosto de 2022
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Respuesta de Chancellors - Client Advice Team

Hi Matthew, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Valorada con 5 estrellas sobre 5

Gemma Dry who works in Chancellor…

Gemma Dry who works in Chancellor Estate Agents Bracknell branch has excellent customer care skills. She is very helpful and listens to the buyer and customer well and really understands the needs of both sides. She has a positive attitude and communicates effectively.

24 de agosto de 2022
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Respuesta de Chancellors - Client Advice Team

Thank you for leaving us this great review CustomerMahmood, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valorada con 5 estrellas sobre 5

Our property was listed with…

Our property was listed with Chancellors and received great comms from them throughout, particularly from Gemma - She also did great work in getting us the offer we wanted for the property.

23 de agosto de 2022
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Respuesta de Chancellors - Client Advice Team

Hi Hamways, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

My review Jasmine Kimani

Jasmine Kimani has been most helpful to me in relation to problems in my flat answering my requests and queries promptly and fully.

12 de agosto de 2022
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Respuesta de Chancellors - Client Advice Team

Hi Mr Mortimer, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valorada con 5 estrellas sobre 5

Kathy is an asset to the team

Kathy was a phenomenal help to me as a terrified first time buyer with no experience of the process. Nothing was ever too much trouble, she was patient with me and ALL my questions and went above and beyond to help me. I have learned alot and will be more confident the next time and Kathy is to thank for that - thanks so much for everything Kathy, really appreciated 😊

22 de julio de 2022
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Respuesta de Chancellors - Client Advice Team

Thank you Taryn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valorada con 5 estrellas sobre 5

Great Property Management

I rented my property in Central London from Chancellors in late 2021, and have been living in the property for nearly 8 months now. Chancellors is very transparent and easy to get in touch with. They have a dedicated property management team and Amy Stanborough, in charge of my property has been very easy to contact in case of any issues and is extremely proactive with getting in touch with landlord and resolving any issues with the property as soon as they are notified. She was always quick to book any repairs or contractors needed who would arrive on the same day to fix any issues with the apartment. The occasional courtesy calls to ensure everything with the flat is okay is also much appreciated.

15 de julio de 2022
Valorada con 5 estrellas sobre 5

Paul Whitehouse called me once a week…

Paul Whitehouse called me once a week to give me a personal update and useful advice. If I had any problems he reported them back to the local office or staff. Found Chancellors great and having Paul there to overlook it all a god send.

20 de junio de 2022
Valorada con 5 estrellas sobre 5

Thanks for all your help and advice…

Thanks for all your help and advice Paul. I have to say that I haven’t been hugely impressed with how things have progressed with my property but you definitely have helped to reassure me and I am grateful for that.

9 de mayo de 2022
Valorada con 5 estrellas sobre 5

Louise and her team are outstanding…

Louise and her team are outstanding communicators. They are above and beyond what I would expect. I can only hope the estate agents selling my own flat are as diligent and hard work. Louise has been in contact with me over a flat I love. I’m not at the minute in a position to proceed straight away but will be once my flat sells. She is reassuring , positive and always on hand. She is a breath of fresh air compared to other agents I have had to deal with in Newbury. The whole team are worth five stars. If I could I would sell my flat with this company.

20 de abril de 2022
Valorada con 5 estrellas sobre 5

Paul was really helpful

Paul was really helpful - he took the time to listen to my position and escalate as required to get the issue resolved promptly. I really appreciated how quickly Paul resolved the issue for us.

13 de abril de 2022

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