Colour was not as expected. Much duller than appeared in the photograph on line. Item was well wrapped and arrived safely and in good time.
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Consulta las opiniones de los clientes
I placed an order online, only to get an email the next day saying the item shouldn't have been showing as in stock as it wasn't and wouldn't be for about 5 months!! I was offered a discount if I want... Ver más
As a fellow retailer I appreciate companies that do exactly as they say they would. I spoke to them on Saturday and they said they would call first thing Monday as i needed the product delivered... Ver más
La empresa ha respondido
from the initial enquiry by phone, i got the answers to my questions which gave me confidence in the company. i placed an order, given a delivery date and kept informed of the delivery progress. deli... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
If you're looking for the most exquisite range of accessories for your home, welcome to Chandeliers and Mirrors. We offer the most delectable range of light fittings, Chandeliers, Mirrors, Lamps, Clocks and other furnishings, to create that stunning French Palace, or quaint Country Cottage. Our online store and products are regularly featured in the industries leading press, such as Homes and Antiques, Period Living, Ideal Home Magazine, The Lady and other publications.
Información de contacto
14 Fraser Road, ERITH, Kent, DA8 1QJ, Erith
- 01322 476465
- sales@chandeliersandmirrors.co.uk
- www.chandeliersandmirrors.co.uk
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Lovely mirror
No problem with purchase and very happy with the product but delivery company are atrocious. They are harming your brand so ditch them and bring in someone who understands customer service. They only responded when I contacted the chandelier company who spoke to them on my behalf then got delivery the following day. Otherwise all good

Respuesta de The Chandelier & Mirror Company Ltd
excellent
excellent in every respect and very helpful over the phone,the mirror looks wonderful,thanks J Reynolds.

Respuesta de The Chandelier & Mirror Company Ltd
Good quality products; poor choice of courier
I love the mirrors I have bought from this company. I ordered my first earlier in the year and was very pleased, so when I needed two more, I used this company again. The website, purchasing and delivery confirmation experiences were all great. The issue came down to the choice of courier, which is when my experience went downwards. After only one part of a two-part consignment being delivered on the agreed day, I arranged with the phone operator a second delivery date a few days later, when I could be available (as I work Monday to Friday I cannot easily find time to be at home during the working day). I came home the next day to find my missing mirror had been left with a neighbour, though I had expressly asked this not to happen. I have no control over how the neighbour handled the mirror so was relieved to find it wasn't broken.

Respuesta de The Chandelier & Mirror Company Ltd
Delighted Customer
Totally delighted with my mirror total class.

Respuesta de The Chandelier & Mirror Company Ltd

Respuesta de The Chandelier & Mirror Company Ltd
Prompt service with good contact with wonderful product and well delivered - full stop!!!
Everything was wonderful - nothing else to say - fabulous!

Respuesta de The Chandelier & Mirror Company Ltd
Great customer service
When my lamp arrived it had a slight imperfection. I contacted the company who promptly arranged for it to be returned and deliver a new one. This was all completed within a week.
Very happy with the service. Would use the company again.

Respuesta de The Chandelier & Mirror Company Ltd
Heart shaped mirror.
Excellent service. Mirror was great quality and best price seen. Would definately use this company again !

Respuesta de The Chandelier & Mirror Company Ltd
Great experience
thank you - the packaging was great. the missing items were posted on without any problem and arrived a few days later. Excellent after sales service

Respuesta de The Chandelier & Mirror Company Ltd
Excellent product
Wow what a lovely mirror, was blown away when it came it looks better than on the website. It was packaged well and I would definitely recommend this mirror if you like a little bit of bling in your life.

Respuesta de The Chandelier & Mirror Company Ltd
Mirror purchase online
Exceedingly quick personal response, I was wait for a standard email with delivery details but got a young lady on the phone asking best time for delivery. Excellent service and the mirror's not bad neither.

Respuesta de The Chandelier & Mirror Company Ltd
Excellant customer service, brought a beautiful and well priced chandelier.
Excellant customer service,good product range and quick efficient delivery.Would definitely recommend.

Respuesta de The Chandelier & Mirror Company Ltd
Faultless service. Lovely mirror.
Looked everywhere for the right mirror. Ordered the best one I'd seen. It was a reasonable price, it came when I was told it would, and was exactly what I wanted. The description, picture, measurements, weight, were spot-on.

Respuesta de The Chandelier & Mirror Company Ltd
Alassio Mirror
A lovely mirror and at a reasonable price in the sale. The service was very quick and the mirror was extremely well packaged.
Would definitely use this company again.

Respuesta de The Chandelier & Mirror Company Ltd
Excellent!
Great website, easy ordering, very quick delivery confirmed by phone, beautiful mirror! Could not be better.

Respuesta de The Chandelier & Mirror Company Ltd
Excellent Service
As a fellow retailer I appreciate companies that do exactly as they say they would. I spoke to them on Saturday and they said they would call first thing Monday as i needed the product delivered by a certain date. They did exactly that and took my order over the telephone and the chandeliers arrived when expected.
Perfect service with no complications.
Alison Buckley
Violet Hill Limited

Respuesta de The Chandelier & Mirror Company Ltd
Excellent
Seamless transaction and they delivered when it suited my no them thank you!

Respuesta de The Chandelier & Mirror Company Ltd
Great products & great service.
This is my second purchase, great service & great products, I will definitely be buying from you again.
Many Thanks for your assistance.
Glen Steer

Respuesta de The Chandelier & Mirror Company Ltd
Excellent service friendly telephone manner
Delivered on time on the specified day

Respuesta de The Chandelier & Mirror Company Ltd
great service great products
1stclass service good web site easy to use even for an old person

Respuesta de The Chandelier & Mirror Company Ltd
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