The Chandelier & Mirror Company Ltd Opiniones 

261
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Colour was not as expected. Much duller than appeared in the photograph on line. Item was well wrapped and arrived safely and in good time.

Valorada con 4 estrellas sobre 5

I placed an order online, only to get an email the next day saying the item shouldn't have been showing as in stock as it wasn't and wouldn't be for about 5 months!! I was offered a discount if I want... Ver más

Valorada con 5 estrellas sobre 5

As a fellow retailer I appreciate companies that do exactly as they say they would. I spoke to them on Saturday and they said they would call first thing Monday as i needed the product delivered... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

from the initial enquiry by phone, i got the answers to my questions which gave me confidence in the company. i placed an order, given a delivery date and kept informed of the delivery progress. deli... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa y jardín

Información proporcionada por diversas fuentes externas

If you're looking for the most exquisite range of accessories for your home, welcome to Chandeliers and Mirrors. We offer the most delectable range of light fittings, Chandeliers, Mirrors, Lamps, Clocks and other furnishings, to create that stunning French Palace, or quaint Country Cottage. Our online store and products are regularly featured in the industries leading press, such as Homes and Antiques, Period Living, Ideal Home Magazine, The Lady and other publications.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

261 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(261)

0 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good service

Service was good with timely delivery. The only reservation I had was the shade of gold paint used for the frame of the mirror. It was a reddish/orange and would have looked a great deal nicer had it been a paler shade of gold.

10 de febrero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hello Pamela. Thank you for your review.

Valorada con 5 estrellas sobre 5

Excellent & Efficient

I have already recommended this company to a friend. The website was easy to use, full details of products given. My mirror arrived well protected and on the specified date, which the company sales person confirmed with a phone call. I was very impressed with the service.

7 de febrero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hello. Just wanted to say thank you for your lovely comments, we hope you continue to enjoy your mirror and look forward to working with you again soon.

Valorada con 5 estrellas sobre 5

Great

Great customer service and quick delivery and a beautiful mirror.

6 de febrero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hello Harriet. Thank You for your kind words about our service levels. We hope you continue to enjoy your purchase.

Valorada con 5 estrellas sobre 5

Excellent

Absolute perfection in service & product! This was my fourth purchase & I couldn't be happier...great team & I love my mirrors & chandelier!

5 de febrero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hi Farkhanda. Thank You so much for your lovely words, we love hearing from customers who come back to us again and again and we are so pleased that you are happy with our products and service. We look forward to working with you again soon.

Valorada con 5 estrellas sobre 5

Lovely mirror and great service

Bought a mirror and it's lovely, solid and looks more expensive than it was. Good service - they called to tell us a delivery date. Although it arrived the day after that, it was ok as I'd asked to leave it somewhere safe.

5 de febrero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hello Amanda. Thank You for your kind words, we are glad that you are happy with your purchase and hope you continue to enjoy it. We were sorry to hear that you had to wait for your delivery, but thank you for letting us know as this is something we can take up with the courier.

Valorada con 5 estrellas sobre 5

chandelier

good price and fast delivery

23 de enero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hi Mark. Thank you for your kind review, we hope you continue to enjoy your product.

Valorada con 5 estrellas sobre 5

mirrors

Absolutely Brilliant, it was like Christmas couldn't wait to see them, they are both stunning and great value thank you !!!!!!

21 de enero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hello Alison.Thank you for your lovely words, we were thrilled to hear that your are enjoying both of your mirrors. We look forward to working with you again soon.

Valorada con 5 estrellas sobre 5

good company to deal with

sort pre purchase information which was checked before responding.
Quality of goods excellent.
Good service and delivery
Goods good value for money

21 de enero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hi Angela. Thank You for your lovely comments about our products and service. We hope you continue to enjoy your purchase and look forward to working with you again.

Valorada con 3 estrellas sobre 5

poor communication regarding despatch an delivery

No email sent regarding despatch of item.
No contact from delivery company. ( I had to call them )

21 de enero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hello Michael. We are sorry that you didn't receive the email we sent you regarding delivery of your product, as we always do inform our customers of what service an item is being despatched on. Regarding our couriers, I can see on their tracking system that 3 automated emails were sent to you, however as you appear not to have received these we will be in contact with them. In the meantime, if you have any other queries please don't hesitate to call us on 01892 541355.

Valorada con 5 estrellas sobre 5

Mirror

Ordered a long mirror for the bedroom. Had a call next day to arrange delivery. Came promptly and didn't have to wait in for it.
Excellent service!

20 de enero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hello John. Thank You for your kind words, we hope you continue to enjoy your mirror.

Valorada con 5 estrellas sobre 5

Brilliant

Very impressed with the company, the customer service, the packaging, delivery and the products. Bought one mirror then returned to the site and bought a second. Wouldn't hesitate to recommend.

20 de enero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hi Sue.Thank You for the lovely comments about our company, it's always nice to hear from a returning customer and we hope to work with you again soon.

Valorada con 4 estrellas sobre 5

Great, fast service

Excellent service. Delivery was swift and mirror is perfect.

20 de enero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hello Mrs Kavanagh. Thank you for your kind comments, we are happy to hear you are pleased with your mirror and hope you continue to enjoy it.

Valorada con 5 estrellas sobre 5

Super service

Easy web site with good selection of mirrors.Fast delivery and on the wall within 4 days!

20 de enero de 2016
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hi Jane. Thank you for your kind comments on our website and service - we hope you continue to enjoy your product.

Valorada con 5 estrellas sobre 5

Excellent

Communication excellent, delivery excellent, packaging superb. I will be recommending this company

20 de enero de 2016
Opinión espontánea
Logotipo de The Chandelier & Mirror Company Ltd

Respuesta de The Chandelier & Mirror Company Ltd

Hello Anne. Thank You for your lovely comments, we were thrilled to hear you were happy with our service levels.

Valorada con 3 estrellas sobre 5

Excellent product, poor delivery service

Very pleased with the mirror. The quality is excellent and it looks amazing. However, the delivery service leaves much to be desired. The company were unable to give us a delivery time slot, so my husband took a day off and waited in all day, but no delivery. When the re-arranged delivery finally happened, the driver did not give my husband enough time to get to the door as we live in a town house and he needed to come down 2 flights of stairs. Instead he took the mirror to a neighbour, despite being told NOT to, and on seeing my husband he indicated where he'd left it and told my husband to collect it himself.
However, despite the poor delivery experience, I would use the company again as everything else was perfect.

18 de diciembre de 2015
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hello Monica. Thank You for your comments and we are pleased that you are happy with our product. We are sorry to hear that you have had trouble with that particular courier service employee and we will get in touch with your local depot regarding this.

Valorada con 5 estrellas sobre 5

service

excellent, prompt and everything happened what they said

10 de diciembre de 2015
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hi Susan, Thank You for your lovely comment on our service levels.

Valorada con 5 estrellas sobre 5

Mirror

Very good and timely service; and a great product!

10 de diciembre de 2015
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hello Emma. Thank you for your kind comments, we hope you continue to enjoy your product.

Valorada con 5 estrellas sobre 5

overmantle mirror

helpful staff helped find the perfect mirror for the space - kept us informed re delivery date and time - good value for the money

9 de diciembre de 2015
Opinión espontánea
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Respuesta de The Chandelier & Mirror Company Ltd

Hi Mary. Thank You for your kind comments on our service, we hope you continue to enjoy your mirror.

Valorada con 5 estrellas sobre 5

Great service, Fantastic choice, Personal service

The company provided an extensive range of mirrors and I found just what I was looking for. I was contacted by the company to confirm delivery arrangements and the product arrived on time. The packaging was excellent and well thought out paying special attention to the padding to ensure no damage. I would recommend this company.

9 de diciembre de 2015
Opinión espontánea
Logotipo de The Chandelier & Mirror Company Ltd

Respuesta de The Chandelier & Mirror Company Ltd

Hello Stephen. Thank You for your lovely comments, we are so happy that we were able to help you with your mirror and hope you continue to enjoy your purchase.

Valorada con 5 estrellas sobre 5

first class sevice

from the initial enquiry by phone, i got the answers to my questions which gave me confidence in the company. i placed an order, given a delivery date and kept informed of the delivery progress. delivered, well bubbled wrapped and protected. mirror arrived safe and sound.
first class service. thankyou. D.smith.

9 de diciembre de 2015
Opinión espontánea
Logotipo de The Chandelier & Mirror Company Ltd

Respuesta de The Chandelier & Mirror Company Ltd

Hi David. Thank You for your lovely comments about our customer service - we hope you enjoy your mirror and look forward to working with you again soon.

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