Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible app. From inexplicable deductions/charges to failed withdrawals and horrendous exchange rates. It almost seems like once you deposit your money with them, it is no longer yours. Avoid Chip... Ver más

Valorada con 1 estrellas sobre 5

The app is a useless app they deduct my money telling me lien when I did not borrow money from them they are thief I am closing my account with them they are thief

Valorada con 1 estrellas sobre 5

They just kept deducting my money, with the excuse of maintenance yet I couldn't use the dollar virtual card. It's like you're stuck once you're on the app. I don't recommend at all.

Valorada con 4 estrellas sobre 5

Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... Ver más

Información sobre la empresa

  1. Servicio financiero no bancario

Escrito por la empresa

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

382 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 3% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,4

Todas las opiniones

(382)

30 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Lately

Lately, they’ve been scammy. Three withdrawals now and I’m yet to be credited. It used to be automatic, I suggest they fix up.

4 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

This app is a complete scam

This app is a complete scam, I transfer money from my chipper cash to my other bank and the money did not deliver. I also bought their USD visa card for 3,000 Naira, funded the card and I could not use the card to make payment. Please Avoid this app if you don't have to loose money.

1 de agosto de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

My experience with the app in the last…

My experience with the app in the last 4 months has improved. The way they handle the case of fraudster tempering with my accounts and their prompts intervention as well as introduction of statement of accounts and my others make choose Chipper Cash App as a reliable online banking

31 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Refund of my 160,000 sent to account where it couldn’t take such money

I sent 160,000 June 28 2023 using chipper to an eco bank whereas the account couldn’t carry such money and the money is not in the account
Contacted eco bank and they said the money is with chipper, contacted your support and they told me to send recipient bank statements from June 28 and I did, the money is not there and after sending it to them am still waiting for them to get this resolve and all they did is to tell me to be patient patient am tired of hearing that
I need my money chipper 160,000 is my school fees
Credit the money back into my chipper
Have stop using my chipper until I see my 160,000
Refund my money please since June 28
I have sent message to you on instagram all they did say is patient patient since June 28
Refund my money chipper this is my tag @office147

28 de junio de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello Johnny

Thank you so much for letting us know about this and we can see that this issue has already been escalated for you.
We are following up right away and you would get an update shortly.
Please accept our sincere apologies for the experience.

Thank you.
The Chipper Cash Team.

Valorada con 5 estrellas sobre 5

Best Platform i have ever used

Best Platform i have ever used, safe, fast, secure and instant. I have never experienced and challenge with the platform. Long live chipper cash ❤️❤️✅✅✅✅✅✅I highly recommend.

30 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst Customer service from…

Worst Customer service from chippercash.. On Wednesday 26 July 2023 I purchased dollar using my local naira despite it being sold at #903 as of then this is above the general rates in the FX.. I went to renew my domain which is about to expire so on getting to the merchant website I entered my card details and the transactions didn't go through on the merchant website but surprisingly I was debited I was confused and tried to reach there customer support all to no avail.. it took them 48hrs to respond to me and my merchant has already clarified me that the transactions didn't happen and I needed to get the transaction details from my bank (chippercash).. within the 48hrs period I wrote chippercash in all there social handle and I only got a response from there twitter and it was just a "We've seen your message" response... Finally when chippercash contacted they told me not to retry the transactions and I should wait for 30 days for them to investigate the issue but I tried explaining to them that it's a matter of urgency and I didn't get a reply since yesterday...

Secondly chippercash is a milking organization to us Nigerian... I noticed that once other card services are active chippercash sells there dollars in the normal market rates as others and immediately other services are down they increase there rates
From N860 to N950 per $ it's disheartening for us who uses only chippercash for transactions

26 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I sent 55k to my chipper account from…

I sent 55k to my chipper account from my wema bank account and it has been over two days and I still haven’t gotten credited on my chipper account. This usually happens to me a lot, but they always rectify it in less than a day BUT THIS TIME AROUND when I complained to the customer service, they told me to wait 24-48 hours before they can give me an update. 48 hours is over and I keep sending them messages and they keep ignoring them. This is so bad and unacceptable. I am very displeased with CHIPPER CASH. My chipper tag is @temsbabyy. CHIPPER CASH please rectify this issue🙂

20 de julio de 2023
Opinión espontánea
Logotipo de Chipper Cash

Respuesta de Chipper Cash

Hello Temilolu,

Thank you so much for contacting us. We are so sorry for the delay you experienced with this transaction but we are pleased this has since been resolved and the funds available in your account.
Please feel free to reach out to us if you require further support.

Thank you.
The Chipper Cash Team.

Valorada con 5 estrellas sobre 5

Lately this past days I have been…

Lately this past days I have been having issues with my cashout but I message them, and It was resolved. I love this app, and i recommend anyone who wants to use it. It such a great app.

20 de julio de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más