City Accommodations RE Limited Opiniones 

495
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very dissatisfied and alarmed at the way this company operate. Picked up keys on Saturday to move into new property. Despite the attempts of three people, we could not open the front door at all. Phon... Ver más

Valorada con 5 estrellas sobre 5

Very much recommend! When I was struggling to find a room, Giulio helped very quickly. From offering a virtual viewing to make sure I didn’t fall behind other clients to meeting us in a heatwave to vi... Ver más

Valorada con 1 estrellas sobre 5

Do not use them!!! It’s a scam!! They steal your money, me and my friend put a holding deposit down being told it was a tenancy agreement but turned out it was a licence, they can give you one weeks n... Ver más

Valorada con 5 estrellas sobre 5

Put an enquiry in on Thursday night in spare room, got a virtual viewing Friday lunch time. Dominik gave me additional information and went the extra mile for me given my particular circumstances and... Ver más

Información sobre la empresa

  1. Viajes y vacaciones

Escrito por la empresa

Are you are looking for a long-term staying room in London? City Accommodations can be your one-stop solution. Our rooms are fully furnished and our contracts include all bills and Council Tax, and located in the most glamorous locations. We also make sure that the people you will be sharing your house with are young professionals like you.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

495 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 28% de las opiniones negativas

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4,2

Todas las opiniones

(495)

57 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Shoutout to Amber

Amber has been very helpful throughout the process of viewings and application, always quick to answer questions and very friendly! Thank you Amber

17 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful team

Very helpful team, especially Amber who was very quick to reply and get everything sorted.
Thorough checks and kept up to date the whole way through the process.

9 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hello I’m a professional who just moved…

Hello I’m a professional who just moved from France to the UK for work. The agency was quick to process my case and was very responsive on emails. I got in touch through Spareroom to an agent called Amber who was lovely.

She was 30min early at the visit so we were even able to start the tour a bit earlier than expected which was perfect. She explained me very well all the details about the appartement and remained available even during my process with the agency for any questions I had (very quick to answer as well).

I don’t have anything to complain as of now, the agency allowed me to have a foreign guarantor which helped a lot as I had never rented anything in London.

30 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I highly recommend Amber!

I had the pleasure of working with Amber as my letting negotiator, and I couldn't be happier with the service she provided. From the moment I contacted her, she was incredibly responsive and attentive to my needs. Amber went above and beyond to ensure that I found the flat that suits my needs quickly and efficiently. Her professionalism, knowledge, and genuine desire to help were evident throughout the entire process. Thanks to Amber's dedication and hard work, I'm now settled into a great new flat with friendly flatmates. I highly recommend her to anyone in search of a letting negotiator who truly cares about their clients' satisfaction

22 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Although I ended up finding a different…

Although I ended up finding a different property, Amber was very helpful and accommodating.

Answered all my queries in a timely manner and provided amazing customer service.

Will definitely go to her when I’ll be looking for a different property!

25 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amber was amazing

Amber was majestic, always in contact to provide help, very professional and friendly, and absolutely lovely person. Could not get any better!

17 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

So grateful to Julian who was very…

So grateful to Julian who was very helpful today. He was so approachable and was able to provide me all the necessary information I needed. The tour was great. I can't wait to move in to South Kensington.

14 de febrero de 2024
Opinión espontánea
Logotipo de City Accommodations RE Limited

Respuesta de City Accommodations RE Limited

Thank you for your kind review, Sherlyn. It's greatly appreciated!

Valorada con 5 estrellas sobre 5

Great service

Julian was excellent he showed me the room and it was exactly as in the pictures

24 de enero de 2024
Opinión espontánea
Logotipo de City Accommodations RE Limited

Respuesta de City Accommodations RE Limited

Dear Sihamed,
Thank you for the great feedback.
Best wishes,
City Accommodations

Valorada con 5 estrellas sobre 5

Julian was extremely helpful

Julian was extremely helpful! Everything went smoothly, he showed me around the place virtually and helped me understand everything!

26 de enero de 2024
Opinión espontánea
Logotipo de City Accommodations RE Limited

Respuesta de City Accommodations RE Limited

Dear Ish,
Thank you for taking time to leave a feedback for our services.

Valorada con 5 estrellas sobre 5

The agent I was in contact with

The agent I was in contact with, Julian Jofre, was very helpful and responsive. He helped me through any questions I had about the property I enquired in and walked me through the renting process. Even after moving in, he is still extremely helpful!

9 de enero de 2024
Opinión espontánea
Logotipo de City Accommodations RE Limited

Respuesta de City Accommodations RE Limited

We are glad to hear that you are happy with the service provided. Thank you for your feedback!

Valorada con 5 estrellas sobre 5

Julian was quite helpful during this…

Julian was quite helpful during this process and answered all of my questions

8 de enero de 2024
Opinión espontánea
Logotipo de City Accommodations RE Limited

Respuesta de City Accommodations RE Limited

That's great to hear, Egemen. Thank you for taking time to leave a feedback for our services.

Valorada con 5 estrellas sobre 5

Professional services run by…

Professional services run by professional people, they helped in hard time of been almost homless. 5 out 5 stars

11 de diciembre de 2023
Opinión espontánea
Logotipo de City Accommodations RE Limited

Respuesta de City Accommodations RE Limited

Dear Volodymyr,
Thank you for taking time to share your positive experience with us. It is highly appreciated.

Valorada con 1 estrellas sobre 5

Worst Experience

I have lived in the UK for 4 years now and City Accommodations is the worst experience I have had with an estate agent. My flatmates and I email constantly about the recurring issues around the house, leaks, broken taps, broken dishwasher, broken washing machine, etc! They take ages to reply and fix problems and hire inadequate professionals to do the bare minimum or even, worsen the problems just so they don't pay as much. Our house had a minor leak, which City Accommodations refused to acknowledge in due time, was not properly fixed and resulted in a major leak and consequently, all of my belongings, bed, etc being soaked, including my laptop. Now they refuse to refund me for all the damage done. All City Accommodations is good at doing is pestering tenants for rent money, money which is never re-invested into our house whenever needed. Could not advise anyone else to stay further away!

8 de diciembre de 2023
Opinión espontánea
Logotipo de City Accommodations RE Limited

Respuesta de City Accommodations RE Limited

Dear Beatriz,

Thank you for taking time to leave a review for us.

We hope that you can understand that appliances might break or malfunction and we can't predict that. When it comes to appliance repair or replacement we need to seek the property owner's consent and approval for the appliance to be repaired or replaced and this might take some time.

We understand that this may cause inconvenience for you and we are doing our best to speed up the repair/replacement process. Most (if not all) reports have now been successfully addressed.

Please note, we are not able to arrange content insurance for any personal belongings and this is something that has to be done by the occupant as clarified many times by now and as it is clearly stated in the agreement.

Regards,
City Accommodations RE Ltd

Valorada con 5 estrellas sobre 5

Okszana was so helpful and…

Okszana was so helpful and understanding- head and shoulders above anyone in any of the other agencies that we dealt with. It was great to do business with her and with City Accommodations

1 de noviembre de 2023
Opinión espontánea
Logotipo de City Accommodations RE Limited

Respuesta de City Accommodations RE Limited

Thank you for your fantastic review Helen.

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