Co-operative Legal Services Opiniones 

19.472
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've been putting off making our Wills and LPA'S for years but finally decided to bite the bullet and get it done. We went with the Co-op as its a name we knew and trusted. After initially complet... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Explained in a manner without jargon and easy to follow. Questions answered in an away that didn’t over complicate things and felt they were valid questions. A difficult subject to discuss but mad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Everything straight forward, form sent prior to telephone appointment which was a great help during the appointment. Opportunities to ask questions easy to follow and Tiffany was great if I didn't un... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When my Aunt died last year she left what we thought was a legal will, but she hadn’t signed/dated it in front of witnesses. I turned to the Co-op Legal Team who put me in touch with a very kind, eff... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios legales
  2. también en la categoría
  3. Abogado de derecho de familia
  4. Abogado de lesiones personales
  5. Abogado especializado en divorcios
  6. Estudio de abogados

Escrito por la empresa

Legal advice without jargon. The fee we quote is the fee you pay. No nasty surprises. Call Co-op Legal Services on 0333 331 5342 and we will help you. Named Probate Provider of the Year and National Will Writing Firm of the Year in the British Wills and Probate Awards 2018.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

19 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(19.472)

5431 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Clear explanations.

James who dealt with me was very pleasant to deal with. Every thing was clearly explained to me. I would not want to go on this journey without this help. I was 100% satisfied.

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Robert,
We are delighted to hear about your positive experience. It is wonderful to know that our team member was so pleasant to work with and took the time to explain everything clearly. We are truly glad we could provide the support and guidance you needed throughout this process, and we appreciate your wonderful feedback.
We will be sure to pass along your feedback to James and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Easy to follow.

Everything straight forward, form sent prior to telephone appointment which was a great help during the appointment. Opportunities to ask questions easy to follow and Tiffany was great if I didn't understand anything..also draft copy of Will sent and changes were made and this was no trouble to Tiffany she explained the wording used in the Will...Thank you Tiffany & Hannah

1 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Wendy,
We appreciate you taking the time to share your positive experience. It is wonderful to hear that the preparation beforehand made your appointment seamless and that you felt supported throughout the process. We are pleased that everything was clearly explained, your questions were answered, and making adjustments to your draft document was smooth and stress-free. Your kind feedback will be shared with Tiffany and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Very easy and straight forward.

Very easy and straight forward.

Case manager - TM

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Emily,
We're happy to hear that your case manager provided such a smooth process. Thank you for your review.
Your kind feedback will be shared with Tiffany and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Jennie made the process so smooth…

Jennie made the process so smooth explained everything really well

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Katie,
We are delighted to hear that you had such a seamless experience and that all the details were clearly outlined for you. Thank you for taking the time to share your positive feedback with us; we truly appreciate your kind words and will be sure to pass them along to Jennie and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Ive used these before and I needed to…let you no if a business as been going as long as these it’s got to be good

Ive used these before and I needed to change my next of kin and the executed I thought they might not do it but they were only two pleasing they made it so EASY I can’t thank them enough for this I highly recommend them and I don’t often do this so so kind
I can see why my grandma always used the co.opi can rember going for her groceries and I was only a very little girl then I’m 71 know they’ve always done savings funerals etc so they must be good for all these years I think it must be one of the longest working businesses ever
THANK YOU All let you all know what a great Institution they are

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Debbie,
Thank you so much for taking the time to share such a heartwarming review. It is wonderful to hear how smooth and simple updating your details was, and we are deeply touched by your fond memories and long-standing trust in our services over the years. Your very kind recommendation means a great deal to us, and we will be sure to share your generous feedback with Tiffany and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Thank you for your kind help

Thanks to Thomas for his kind and methodical manner during what could otherwise be a challenging and complicated time. It gave me real piece of mind and confidence in the process.

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Laura,
We are delighted to hear about your very positive experience. It is wonderful to know that our colleague provided such a kind and methodical approach, helping to give you complete peace of mind and reassurance during what could have been a challenging process. We truly appreciate your feedback and will be sure to share your thoughtful words with Thomas and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Knowledgeable, helpful and efficient.

I was contacted by Tiffany Mercer (CLS Wills) who was a pleasure to liaise with. She guided me through the Will making requirements clearly and calmly. I found Tiffany very knowledgeable, helpful and efficient.

8 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Joanna,
We are delighted to hear about your positive experience. It is wonderful to know that you received clear, calm guidance and found our colleague to be knowledgeable, helpful, and efficient throughout the process. We will be sure to pass along your kind feedback to Tiffany and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Very helpfull information

The person i spoke to was very professional and spoke clear and was very easy to speak to also very attentive very good at her job

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Shona,
We are delighted to hear about your positive experience. It is wonderful to know that our team member was professional, attentive, and communicated with such clarity throughout your conversation. We appreciate your kind feedback and will be sure to share your complimentary words with Ravina and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Compassionate and knowledgeable aervice

Kaya Bryant was my advisor and helped me to understand the probate process in a knowledgeable and compassionate manner. She has been very supportive, following up my calls quickly and providing further advice and reassurance. Kaya really has helped to make a difficult time much more manageable.

6 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Wendy,
We are delighted to hear about your positive experience. It is wonderful to know that our advisor provided knowledgeable, compassionate, and reassuring support during such a difficult time. We are pleased that their prompt follow-ups helped make the probate process much more manageable for you, and we will be sure to pass along your kind words to Kaya and the wider team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. Very friendly and professional advisor.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Mrs Hammond,
We are delighted to hear that you had such a wonderful experience with us. Thank you for taking the time to share your positive feedback about our team's warm and skilled service.
Your kind feedback will be shared with Brian and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

spoke to Thomas Harrington on my…

I spoke to Thomas Harrington on my original call to discuss and arrange my estate needs, he was professional and easy to talk to, he understood my requirements and arranged a further appointment with Tim Woodburn, Tim put myself and my wife at ease during the call and explained the various things we needed to discuss in a clear and concise way, he also helped with questions we raised as they came to us during the meeting.
We really appreciate the way we were dealt with in what can be a minefield for those without any legal background.
Thanks Thomas and Tim.

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Susan,
We appreciate you taking the time to share your positive experience. We are delighted to hear that our team members were professional, easy to speak with, and able to put you and your wife at ease. It is wonderful to know that the options were explained clearly and that your questions were answered fully, making a complex legal topic much simpler to navigate. Your kind comments will be shared with both Thomas and Tim..
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

phone consultation

We had a phone consultation with Tracy Potter today and we were pleasantly surprised with the experience.
We were expecting it to be all legal speak but Tracy gave us all the guidance and legal information we needed in a way we understood.
It was also great that we could do it in our own home although a home visit was offered.

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Gillian,
We are delighted to hear about your positive experience. It is wonderful to know that your consultation was comfortable and that all the necessary legal guidance was explained clearly without complicated jargon. We are also glad that the flexibility of a phone consultation from the comfort of your own home suited your needs so well. Your kind feedback will be shared with Tracy and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Everything was explained in plain…

Everything was explained in plain English and straight forward. I would recommend to anyone.

9 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Sue,
Thank you for leaving such a wonderful five-star review. We are delighted to hear that our communication was clear, simple to digest, and easy to follow. Knowing that you had such a positive experience and would happily recommend our services to others means a great deal to our entire team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

SG was really kind and understanding…

SG was really kind and understanding that it’s a difficult conversation creating or updating a will. I had lots of questions really helpful and very responsive.

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Ells,
We are delighted to hear about your positive experience with our services. We completely understand that discussing and planning a will can be a sensitive and difficult conversation, so we are glad our team member was kind, empathetic, and responsive to all of your questions throughout the process. It is wonderful to know you received the helpful support you needed, and we truly appreciate you taking the time to share your thoughtful feedback with us.
Your feedback will be passed on to Samuel and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Professional service.

We've been putting off making our Wills and LPA'S for years but finally decided to bite the bullet and get it done.
We went with the Co-op as its a name we knew and trusted. After initially completing the online portion we had a video call with Ben Prior who calmly and professionally talked us through all our options and helped us to decide exactly what was right for us and our family. Thankyou Ben.

13 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear E Millie,
We are delighted to hear that you had such a positive experience when creating your estate planning documents. It is wonderful to know that our consultant was able to guide you through your options with patience and professionalism, helping you find the right setup for you and your family. We truly appreciate your feedback and will be sure to pass your kind words along to Ben and the wider team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

My lare mother's estate

They sorted out my late mother's estate, probate etc' and distributed the residual funds inline with my mother's will. This was done efficiently by my case manager Jodie Luraschi, who kept me informed at all times.

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Michael,
We are so sorry for the loss of your mother, and we appreciate you taking the time to share your experience. Navigating estate matters during such a difficult time can be challenging, so we are delighted to hear that our team managed the process efficiently and kept you fully updated at every stage. Your thoughtful feedback means a great deal to us, and we will be sure to pass your kind comments along to Jodie and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - got plenty of useful information from Leiya Hanson - would strongly recommend

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Michelle,
We are delighted to hear about your excellent experience. It is wonderful to know that you received so much useful information and felt confident enough in our service to give a strong recommendation. Your kind feedback will be shared with Leiya and the rest of the team.
Kind regards,
Owen (Customer Services)

Valorada con 4 estrellas sobre 5

Explained in a manner without jargon…

Explained in a manner without jargon and easy to follow.
Questions answered in an away that didn’t over complicate things and felt they were valid questions.
A difficult subject to discuss but made to feel at ease.
Friendly and respectful

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Sandra,
We are delighted to hear about your positive experience. It is wonderful to know that our team could discuss this sensitive topic in a straightforward, accessible way while making you feel entirely at ease. We are pleased that all of your questions were valued and addressed in a friendly, respectful manner.
Your kind feedback will be shared with Shaun and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

Really easy to go through the procesd

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Jacky,
We are glad you enjoyed your experience and found our setup so simple to navigate. Thank you for your feedback!
Your comments will be shared with Kelly and the team.
Kind regards,
Owen (Customer Services)

Valorada con 5 estrellas sobre 5

I have worked with Robyn McDermottas my…

I have worked with Robyn McDermottas my case worker and can say she is a 5 star ⭐️ solicitor always got back to me in good time was very fair, always happy to help, and always a pleasure to speak to. I’ve worked with solicitors in the past and I’ve never really had great dealings with what is was wether it be time, delays or wrong information this time the productivity was on point and really fast ,so thankyou Robyn for your help it’s much appreciated, mark ⭐️⭐️⭐️⭐️⭐️

14 de octubre de 2026
Opinión espontánea
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Respuesta de Co-operative Legal Services

Dear Mark,
We appreciate you sharing your positive experience. We are so pleased to hear that your case worker provided prompt, fair, and efficient service. It is wonderful to know that their communication and quick productivity made such a refreshing difference compared to your past experiences with legal matters. We will be sure to share your kind comments with Robyn and the rest of the team.
Kind regards,
Owen (Customer Services)

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